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"Perfect"

"Lovely stay as always "

"My stay itself was great - the third time I’ve stayed at this hotel, and the location, vibe, rooms and staff have been great. However, my opinion of the hotel has gone downhill since I asked them to return to me a water bottle I’d left in the room and they asked for £20 for the service! (Which would cost c£5 through Royal Mail. Even adding a small amount for packaging, they are clearly profiteering rather than looking after guests). I then asked if they could keep it for me until I return to London and they said they could not, and my only option was to pay the £20. I’ve gone from loving this hotel, and it being my ‘go-to’ for London trips, to feeling ripped off by then. Oh, and by the way, I also paid the optional £8 service charge when I checked out as the team had been lovely - how can they take this money then look to profit from guests misadventure. Rant over. "

"Tired building and the room was dated and not cleaned to a professional standard "

"Staff were helpful. Room was clean and good size for over night . Iseal location for local bus to terminal. "

"Nice sized room."

"Great layover location at Heathrow. Convenient access to all terminals and good food available. Quite clean and excellent service. "

"Very clean room and friendly staff "

"Don’t have any breakfast but good sized room in quirky building. Would stay again. "