Property amenity
Check availability

Reviews of Arrowtown House Boutique Accommodation

4 out of 5
Arrowtown House Boutique Accommodation
10 Caernarvon St, Arrowtown

Reviews

10

Exceptional

Rating 10 - Excellent. 90 out of 96 reviews" "
Rating 8 - Good. 5 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Bethesda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place. Good breakfast. Lovely host and staff! Tasty treats. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Stayed 2 nights in Apr 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property itself is very elegant. Breakfast was excellent, homemade jams, fresh cooked eggs. Warm and friendly services at breakfast. Room comes with washer and dryer, nice shower. A free bottle of wine and some fruits, cheese plater. The only thing we felt disappointed was that we booked a premium room through Expedia, but when we got there, the room we were given on their check-in letter (no staff at reception) was a double (smaller) room, we found out that after we brought our stuff in the room which was upstairs. We did send a message through Expedia to the hotel manager and telling the hotel that they gave us a wrong room. We never heard anything back from hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when I say i give this stay 10/10 despite the room not being ready when we arrived, you can tell how good it is . Every attention to detail from the pristine rooms, welcome cheese plate and wine , to the afternoon cakes and the lovely breakfasts . The staff are friendly and helpful . Just a big wow . We’ve stayed in 12 hotels so far this trip and this is without a doubt the best so far. Every detail has been thought of . Loved it . Well done
Stayed 2 nights in Mar 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay all the extra's made this a stand out night's accommodation.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeremy

Liked: Property conditions & facilities
Nothing not to love with the hotel and location. Staff fantastic with special mention to Laura whose help was above and beyond the call of duty. Will come back when travelling this way
Stayed 2 nights in Feb 2024

10/10 Excellent

Bernard, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in a very convenient location. Very nice room, good breakfast and delicious afternoon cakes for tea time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness
The attention to detail was fantastic, a washer and dryer in the room, beautiful room and cheese and wines on arrival . The breakfast was simply great with cereals, etc and then the host who was charming asked what I would like for a cooked breakfast after the cereals . The poached eggs were cooked to perfection . I will say again at some point .
Stayed 1 night in Feb 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Arrowtown House. Breakfast was fantastic and we loved the afternoon tea pastries. Our room was clean and we were greeted with wine and cheese. The staff was friendly and helpful. Location was an easy walk to Arrowtown’s little downtown. Thank goodness for us that we happened upon this gem. We loved it!
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms with all the creature comforts one could wish for. There are thoughtful little touches like welcome chocolates, wine and a cheese platter in the rooms, not to mention cookies in the waiting areas. Service was warm and cheerful, and the breakfast spread was delicious. It's one of those places that made us want to return to stay longer!
Stayed 1 night in Jan 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in fantastic location with delicious coffees and breakfast to start your day and snacks in the afternoon.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure perfection
Stayed 1 night in Nov 2023

10/10 Excellent

Shelly

Stayed 2 nights in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning accommodation and we received the royal treatment- extremely comfortable with a surprise cheese platter and wine on arrival - attention to detail is magnificent- Sadie is wonderful and very helpful and knowledgeable- faultless stay beyond a 10/10 and we even extended our stay further - so close to ski field and Queenstown too - a privilege for us
Stayed 2 nights in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful relaxing stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Beautiful property Close to town
Stayed 2 nights in Apr 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Beautiful Place
Stayed 1 night in Mar 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place in a magical town. Thank you so much.
Stayed 2 nights in Mar 2023

10/10 Excellent

SUE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect attention to detail, comfy bed, beautifully presented breakfast, lovely staff 😊
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodation we have had. Felt very special and welcomed.
Stayed 3 nights in Jan 2023

10/10 Excellent

Angus

Stayed 3 nights in Jan 2023

10/10 Excellent

miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but at the top end of price

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole room was excellent, breakfast was excellent. Only 1 rubbish bin in bathroom, could have done with another in room.

10/10 Excellent

Brogan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The staff were so welcoming and friendly and the hotel itself was very cute and decorated beautifully. I love that we had a washer and dryer too and they provided us with laundry detergent and general toiletries. The breakfast was so nice and the afternoon cakes were amazing, such a beautiful touch. We honestly couldn't have asked for anything more. This team are true hospitality professionals and know exactly how to make their guest feel happy On top of that the location is perfect, a short walk to the local shops, restaurants and pubs of arrowtown and has lovely views Thank you so much for such qn enjoyable stay, we will definitely be back

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every 5 star!
Just the most wonderful place to stay! Had such a lovely stay we’re changing an upcoming holiday to be able to stay here again with overseas visitors. Rooms are gorgeous, breakfast was amazing and Victoria was the most superb host! You cannot find better in Arrowtown!
Stayed 1 night in Nov 2022

10/10 Excellent

Bil

Stayed 3 nights in Oct 2022

10/10 Excellent

Mathew

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was any trouble. A lot of thought had been made for all the small things that add up to a magical weekend
Stayed 2 nights in Feb 2020
Response from Cathy on 18 Feb 2020
Thanks for your kind words! It was a pleasure to host you, and hope to see you back some day! Regards Cathy and Jason

10/10 Excellent

John, Austin,TX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a a beautiful property run by a gracious and friendly owner. Very short walk (3 min)to town, shops dining,etc. and the river walk. The breakfast is amazing. The best place we have stayed in New Zealand. Arrowtown is a great place with lots of activities close by and ,of course, Queenstown is just a 20 min drive.
Stayed 2 nights in Jan 2020
Response from Cathy on 2 Feb 2020
Hi there, Thank you so much for this lovely review! It was lovely to meet you both and to accommodate you in the best way we can! I am glad you enjoyed your time here! Come back some day! Best wishes Cathy and Jason

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O is for Awesome at Arrowtown House Boutique Hotel
We stayed here 3 nights and had a lovely room with outdoor sun loungers, table & chairs for dining or reading, in a private garden area. This well appointed property is very close to Arrowtown main street so an easy walk to restaurants & bars. We had the breakfast provided by our hosts, which was delicious & varied from day to day. We were welcomed and the treated like royalty by our fabulous hosts Cathy & Jason. Absolutely everything we could have wanted or wished for was made available to us. There were always lovely treats & fresh fruit left in the lobby, a library of books/videos & games, back packs filled with picnic gear, umbrellas etc.for the guests to use and enjoy.
Stayed 3 nights in Jan 2019
Response from Cathy on 22 Jan 2019
Many thanks for your kind words. We both enjoyed hosting you, and loved your positive attitudes, even when the weather didn't behave itself! We would love to see you both again in the future! Best wishes, and thanks for choosing to stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault location, room is impeccable, great breakfast & friendly welcoming owners.
Stayed 2 nights in Jan 2019
Response from Cathy on 10 Jan 2019
thanks for the kind words. We enjoy meeting and hosting guests from all over the world!

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lodges in a wonderful location
One of the best hotels we have ever stayed in. Cathy could not have been welcoming. Breakfast was the amazing and brought to the room every morning. Arrowtown is a beautiful base to stay in and explore the area.
Stayed 3 nights in Dec 2018
Response from Cathy on 4 Jan 2019
Thank you for your kind words. We are glad you enjoyed your stay with us! Regards Cathy & Jason

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private garden with sitting area and the spacious room were 5 stars. The added bonus of a washer and dryer in your room is an A++
Stayed 1 night in Dec 2018
Response from Cathy on 4 Jan 2019
Thanks for your kind words. We are glad you enjoyed your stay with us!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.
Convenient to the main part of Arrowtown. Unique property. Friendly, helpful owners. Thoroughly enjoyed the 2 nights there! There was a washer and dryer in the room--not a common amenity at most places.
Stayed 2 nights in Nov 2018
Response from Cathy on 4 Dec 2018
Thanks Beverly, We are both glad you enjoyed your stay with us! Cathy and Jason

10/10 Excellent

Caleb, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people high quality accommodation warm and cosy right in the heart of Arrowtown A++++ highly recommend
Stayed 1 night in Nov 2018
Response from Cathy on 27 Nov 2018
Thank you!!

10/10 Excellent

Mark

great stay and so close to the main street but also very quiet.
Stayed 1 night in Nov 2018
Response from Cathy on 27 Nov 2018
Thanks

10/10 Excellent

Lachlan, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying here. The room was extremely spacious and comfortable, and the private veranda and garden was lovely. The extra touches - homemade baking, wine glasses of various sizes, juices and soft drink in the fridge - were a great touch. Cathy is a most gracious host and the breakfasts are delicious, especially the homemade muesli. Really useful to have a washer/dryer in the room... in fact pretty much everything and anything you need is here.
Stayed 2 nights in Nov 2018
Response from Cathy on 27 Nov 2018
Thanks for your lovely comments! It was nice to meet you both and hope to host you again in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Cathy on 27 Nov 2018
Thanks

10/10 Excellent

Andy & Sophie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home in paradise
Homely and a perfect sanctuary that connects you back to nature. We will be back at the earliest opportunity! Exceeded expectations! Our hosts were perfect and genuine. Thank you
Stayed 3 nights in Mar 2018
Response from Cathy on 3 Apr 2018
You are very welcome! Thank you for choosing to stay with us and we feel blessed to be part of your special time here. All the very best! Cathy and Jason

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay - K&J from TX
Wonderful hosts. Great breakfasts. Room and bed very comfortable and quiet at night. Washer and dryer an outstanding appointment. Really convenient to walk downtown Arrowtown for dinner and drinks. Fill up the car a stone throw from the door. We will stay again!
Stayed 3 nights in Mar 2018
Response from Cathy on 20 Mar 2018
Thank you! I love these photos! Cathy & Jason

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
We loved Arrowtown and really really loved Arrowtown House!!! What a perfect location and what a lovely hotel. Inviting and accommodating. Yummy breakfast brought to your room. So happy we chose to stay outside of the hustle and bustle of Queenstown. This is the place to stay!! Thank you for hosting us!
Stayed 2 nights in Feb 2018
Response from Cathy & Jason on 20 Mar 2018
Thank you for your kind words! I am glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Jason and Kathy made our stay so relaxing and enjoyable, and exceeded expectations with helpful advice. Our room was spacious with all the amenities we could have asked for. Location just a short walking distance from the middle of Arrowtown was fantastic!
Stayed 2 nights in Jan 2018
Response from Cathy on 7 Feb 2018
Thank you! x

10/10 Excellent

Maryanne, Bellingham WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Arrowtown.
We had a couple days after arriving from N. America to spend in the Queenstown area before meeting up with friends. Arrowtown and the Arrowtown House Boutique Hotel was a perfect choice. The room was well-appointed with in-room tea, coffee and snacks, and the daily breakfast was fresh and healthy, with fantastic coffee. We had a ground floor suite with a lovely private garden patio. Kathie and Jason were fantastic hosts, very helpful and accommodating, arranging for our bike hire, storing the bikes in the garage etc. Highly recommend!
Stayed 2 nights in Oct 2017

10/10 Excellent

Toni, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat in Arrowtown
Lived up to expectations. Very comfortable, well thought out. And the breakfasts were fantastic! If you're into gourmet,this is the place for you.

10/10 Excellent

Love to Travel, Derby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous stay, and a warm welcome!
We arrived for a 3 night stay in Arrowtown. We were welcomed by Jeanette who showed us a local map of the area and kindly explained what was where, she then took us to our room. Wow! The room was beautiful, and I would say the photos on TA don't give it enough justice. We were very impressed, absolutely everything you could need is there. The furnishings are quality, a super king size comfortable bed, kettle with a variety of tea and coffee making facilities, with a mini fridge and best of all some out of this world delicious home baked cookies - OMG! Plenty of light sockets, room fan and out door seating which can be accessed from the room balcony overlooking a lovely established garden. Jeanette and Steve have thought of everything to provide their guests with all the comforts, not forgetting free unrestricted wifi. In the foyer there are picnic back pack bags in case the mood takes, umbrellas, DVDs, magazines and board games. Complimentary fresh fruit, and home baked muffins, even a pair of binoculars in the room and pen, paper and envelopes should you need them. There was even a bedside torch just in case! The room has a small mini bar, and microwave with cutlery and utensils. Best of all there is a washing machine and dryer in the bathroom, discreetly located in a cupboard, along with an iron and ironing board. Jeanette and Steve kindly provided a couple of sachets of wash powder too. The bathroom is large and spac

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over excellent and Steve was very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us in every way.
We really wish we had found this Hotel sooner. We often need accommodation for working in Queenstown and we have discovered that this Hotel in Arrowtown provides the best solution. Top marks in every aspect. Cleanliness, comfort, excellently appointed, wonderful food, friendly hosts with flexibility and great attention to detail. Arrowtown itself is a complete contrast to the brash hustle and bustle of Queenstown and provides a welcome respite after working. We will definitely be back to Arrowtown Hotel.