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"Booking was needlessly complicated. The hotel never responded to emails and never answered calls. The hotel tried to charge me again for the room when I'd already paid in full through Expedia. The room was shabby and not very clean, old coffee/tea residue in mugs etc and music was being played untill 3am. Personally i will never stay there again or use Expedia. I've had so much better experiences with your competitors so i will choose them again in the future and give them my business."

"Great staff very helpful. Comfortable room and nice bed. "

"Good basic hotel, well situated and good value."

"Room was clean, staff very polite. Good breakfast"

"Very friendly reception staff and breakfast staff"

"Room , breakfast and a good spot to stay in Cowes "

"Plenty of parking."

"clean and tidy just what was needed breakfast was good"

"Very friendly staff, good location, nice place to stay"

"Clean funky rooms and good value breakfast. Super location"

"Very relaxing days"

"Nice atmosphere, great breakfast and good room"

"Lovely stay"

"Excellent place to stay"

"Every thingwas good andvery convenient "

"Great welcome from the receptionist very helpful in knowledge of local area. Room was dated but clean and welcoming. Had to turn heating down as very warm in room. Barman friendly & service was good. "

"Great location"

"Good location"

"Helpful and friendly staff Love the big shower"

"Lovely quaint little place. Lovely views of the downs."