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"We truly had an amazing stay at Balmers Lawn! We got a really good deal for Easter weekend, and it exceeded expectations on every level. The room was only classified as "standard" yet it was huge, lovely big bathroom, and they had put Easter Craft in the room for the kids. Kids can use the swimming pool in the morning and evening, and we had it to ourselves each morning we went! Food was excellent and the staff just so friendly and helpful, everyone was a pleasure to interact with. We are all desperate to go back!"

" Clean room, friendly staff and swimming pool "

"There’s disabled parking right at the hotel but to understand how to access it call the hotel direct so you don’t get caught out. The rooms are on the small side as are the beds, we had a room for 3 adults. Breakfast was good and plenty available. If Miles is on reception you’ll be well looked after. He explained all about the Quays and shopping and dining options and really knows his stuff. It makes it easier to shop till you drop knowing the hotel is easily accessible"

"Shame we had noisy neighbours up stairs room all we herd was stomping around the room all hrs night and early hrs"

"Dog friendly room was clean but very basic and tired/worn looking even for a dog friendly room. Missing the basics like a mirror in the bedroom & maybe a coat hook by the front door. However the hotel itself was fantastic, set within beautiful grounds. The staff throughout were excellent & very welcoming from check-in to the bar staff to the restaurant staff. The food in the restaurant was incredible & reasonably priced too. We would definitely return. "

"Amazing location right on the harbor. Walking access to the ferry, shops and museum. "

"Excellent hotel. Beautiful location. Staff very professional. "

"Did not have a spa"

"Parking was a major problem. Each night I had to park about a kilometre away."