Exterior

Reviews of Tudor Court Motor Lodge

4 out of 5
Tudor Court Motor Lodge
108 Great South Road, Epsom, Auckland

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 555 reviews" "
Rating 8 - Good. 245 out of 555 reviews" "
Rating 6 - Okay. 89 out of 555 reviews" "
Rating 4 - Poor. 19 out of 555 reviews" "
Rating 2 - Terrible. 15 out of 555 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ken

Disliked: Staff & service
would be better with microwave in room
Stayed 4 nights in Apr 2024
Response from Tudor on 1 May 2024
Hi Ken, Thank you for your suggestion. Our King studio does have microwave and kitchenet, queen studio doesn't. However, there is microwave in the guest laundry.

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
Very noisy from neighbouring room, no soundproofing. Room smelt of smoke.
Stayed 5 nights in Apr 2024

8/10 Good

Ani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy unit and thank you to the office lady for confirming upgraded room. Neighbour was noisy and one unit 2 doors down, occupant was walking around naked with door open. (difficult to manage I guess) Safety of other occupants.
Stayed 1 night in Mar 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just a few minutes walk to the train. Clean and tidy rooms
Stayed 1 night in Mar 2024
Response from John on 24 Mar 2024
Thank you for your review.We expect your next stay with us :-)

6/10 Okay

Ihaia

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty, dead cockaroaches on ground, bedding looked used. For the price they are asking I would have expected better service. Wouldn't recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. On arrival we were upgraded at no extra cost to a bigger room. Clean facilities and friendly staff. Would recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Rachael

Stayed 3 nights in Mar 2024

8/10 Good

Tamzyn

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with a comfortable bed. Very convenient for Newmarket shopping. Excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Stayed 2 nights in Feb 2024

6/10 Okay

Tia

Stayed 2 nights in Feb 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was easy to check in and check out! The lady at the reception was kind.
Stayed 1 night in Feb 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service
Good property with parking. Easy access to motorway.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
The room was clean and tidy. However, it had some weird smell. I thought it was cigarette, not sure what it was but it was coming from the pillows. So I had to throw the pillows down on the floor, cover my nose with the bed sheet which smelled fresh thankfully.. The lady was nice and pleasant but unfortunately there is an issue with cleaning of the room.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff help was excellent when we left belongings in our unit. Receptionist was professional and and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very nice, affordable and clean place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a bit dated but the shower pressure made up for it. Easy to find off the motorway and it was easy to walk to westfield new market and other places. Nice quiet area
Stayed 2 nights in Feb 2024

10/10 Excellent

Hinarangi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing easy going place
Stayed 2 nights in Jan 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older motel that has been updated nicely. Everything was clean and everything you need is there.Friendly staff and good value for the cost.
Stayed 2 nights in Jan 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a nice clean unit. Good value for the cost and a great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Hinarangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Amazing
Stayed 1 night in Jan 2024

8/10 Good

Sreyneang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a quiet area not far from west field shopping centre Newmarket. There’s good access to public transport close by too . Over all it’s pretty good considering the price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Isaac

Stayed 2 nights in Dec 2023

6/10 Okay

Lyle

Business traveller, Travelled with partner
TOWELS/ NOT CHANGED FOR 2 DAY BOOKING
Stayed 2 nights in Nov 2023
Response from Amy Cheng on 8 Dec 2023
Dear Lyle,Thank you for taking the time to share your feedback about your stay. We are very sorry for the inconvenience. Our update compendium information has reminded that if you need daily service please hang the "service sign" on the door, otherwise we will not disturb you.However, we appreciate your advice and would pay attention to improving our service. Providing a comfortable staying experience for our guests is our top priority. We look forward to the opportunity to host you again in the future. if there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know. Best Regards.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area was quiet and it was an awesome place to be.
Stayed 3 nights in Oct 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 4 nights in Oct 2023

10/10 Excellent

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We founf this very convenient for early morning drop off for an operation. Took the stress out of motorway travel
Stayed 1 night in Oct 2023
Response from Amy Cheng on 8 Dec 2023
Dear Raewyn,Thank you for taking the time to share your feedback with us. We are pleased to hear that you are enjoyed the stay and the early check-out drop-off very helpful.We much appreciate that your feedback is valuable, and it helps us enhance our services. We look forward to hosting you again in the future.Kind & Regards.

8/10 Good

Dean

Business traveller
Liked: Staff & service
Cheaper property that is in a reasonable location. Good if you have a car.
Stayed 2 nights in Oct 2023

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place in central location
Stayed 2 nights in Sep 2023

8/10 Good

Vinea

Liked: Cleanliness, staff & service, property conditions & facilities
All went well. Thanks
Stayed 5 nights in Sep 2023

6/10 Okay

Dean

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Cheaper property that is a bit rundown and not well looked after. Bed was fine and it had Sky plus good onsite parking.
Stayed 1 night in Sep 2023

10/10 Excellent

DG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

peter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was very convenient for the purpose of our visit to Auckland
Stayed 2 nights in Aug 2023

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to shops and food outlets. With quick access to the city.
Stayed 1 night in Aug 2023

6/10 Okay

Jenny

Travelled with partner
Property very handy, but too much traffic noise from a busy road.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service
The position was perfect for our needs this time in Auckland. The room could do with a few repairs but everything worked. We would stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jongbo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to Newmarket. It was a bit noisy with the trains running behind the unit, but other than that was good.
Stayed 1 night in Jul 2023

6/10 Okay

Miss Lynne

I did not get my sheets changed in 10 days. Had to put rubbish bin out to get emptied. Did not service the room every day Nice enough people and clean for its age
Stayed 8 nights in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 3 nights in Jun 2023

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

4/10 Poor

MELANIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly disappointing
Was really disappointing overall, the bed was absolutely shocking not suitable for a motel far to soft and sagged in middle most uncomfortable sleep I have ever had at paid accommodation! Terrible condensation on windows absolutely drenched we had to mop it up each day with towels as they don’t service the rooms, really needs double glazing. Terrible Mould on ‘clean’ bathmat which with 30 seconds mould off there is absolutely no excuse for this whatsoever. Felt like it needed a real deep clean. On a positive was close to dilworth bus stop. Sadly I would not stay here again nor do I recommend at all.
Stayed 3 nights in Jun 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Great staff
Stayed 2 nights in May 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to Newmarket shopping, close to public transport and restaurants. Helpful staff, easy key pick up and drop off at the key lock
Stayed 3 nights in May 2023

6/10 Okay

Ronnie

Disliked: Amenities
No cooking facilities, room was supposed to be a executive suite but was more like a standard room, mould on the rubber bath mat loose shelf in the bathroom, definitely not an executive suite.
Stayed 14 nights in Mar 2023
Response from Amy Cheng on 19 May 2023
Hi Ronnie,Thanks for your booking, the room you booked does not include the kitchenette we provide coffee and tea facilities. But the other type of room King studio should be more suitable for your needs which include King size bed and cooking facilities, stove, and microwave, as well as walk-in shower. We hope you will have a pleasant experience next time.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 24 nights in Mar 2023