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"This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend."

"Great service"

"Beautiful boutique hotel with stunning views! Super friendly and helpful staff. Excellent location near the old town, bars and restaurants, the Balenciaga Museum,etc. Only booked for one night in Getaria but will definitely stay here again! "

"Beautiful room decor! All conveniences with mini bar included in stay! We didn’t find the hot water to be as hot as we like it usually- but otherwise absolutely amazing! Would stay again "

"Last minute booking. Fabulous hotel. Amazing food. Very comfortable and spacious room. Highly recommend. "

"Vla very nice place in a quiet area within easy diatance of the train station into San Sebastion"

"An absolutely stunning place to stay. The historic hotel and surroundings are sublime. I would only advise to improve the bistro food. Too basic and no much taste. Best "

"Everything was perfect except check in,, this system needs work,, "

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"