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Silken Gran Hotel Durango

4.0 star property
Travelers unwind by the poolside bar with refreshing cocktails or rejuvenate with spa treatments while savoring cuisine that blends global flavors

Choose dates to view prices

At Silken Gran Hotel Durango, guests enjoy relaxation and indulgence. The poolside bar offers refreshing drinks, the spa provides rejuvenating treatments, and the restaurant serves local and international dishes. High-speed WiFi and free coffee/tea are available in the lobby.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$148
includes taxes & fees
4 Jan - 5 Jan 2026

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Garden View

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
Laptop workspace
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Silken Club Vista

Minibar, desk, laptop workspace, iron/ironing board

Silken Club Vista

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, desk, laptop workspace, iron/ironing board

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
2 bathrooms
Hairdryer
Minibar
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Silken Club

Minibar, desk, laptop workspace, iron/ironing board

Silken Club

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View

Highlights

Terrace
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Gasteiz Bidea, 2, Durango, Vizcaya, 48200

What's nearby

  • Santa Maria de Uribarri Church - 6 min walk - 0.6 km
  • Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual - 10 min walk - 0.8 km
  • Guggenheim Museum Bilbao - 26 min drive - 39.9 km
  • San Mames Stadium - 27 min drive - 40.2 km
  • Port of Bilbao - 40 min drive - 57.0 km

Getting around

  • Bidebieta-Basauri Station - 19 min drive
  • Bilbao (BIO) - 24 min drive

Restaurants

  • ‪Jai-berri - ‬8 min walk
  • ‪Txoria Nuen Maite - ‬9 min walk
  • ‪Alpino Taberna - ‬4 min walk
  • ‪Bar Zero - ‬6 min walk
  • ‪El Korner - ‬7 min walk

About this property

Silken Gran Hotel Durango

Upscale hotel
A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Silken Gran Hotel Durango. Treat yourself to a body scrub, a massage or a facial at the on-site spa. Be sure to enjoy local and international cuisine at the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A front desk safe, coffee/tea in reception and ATM/banking services
  • Smoke-free property, a lift and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and minibars.
Other amenities include:
  • Baths, free toiletries and hairdryers
  • TVs with satellite channels
  • Daily housekeeping, desks and phones

Similar properties

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  • Pool
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7.8 out of 10, Good, 98 reviews
The price is NZ$134
includes taxes & fees
22 Dec - 23 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 35.0 per day
  • Spa fee: EUR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 June to 15 September
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Gran Durango
Gran Hotel Durango
Gran Hotel Durango
Silken Gran Durango Durango
Silken Gran Hotel Durango Hotel
Silken Gran Hotel Durango Durango
Silken Gran Hotel Durango Hotel Durango

Frequently asked questions

Does Silken Gran Hotel Durango have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Silken Gran Hotel Durango?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Silken Gran Hotel Durango on 4 Jan 2026 start from NZ$147.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silken Gran Hotel Durango pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silken Gran Hotel Durango?

Self-parking is available for EUR 15 per night.

What time is check-in at Silken Gran Hotel Durango?

Check-in start time: 2 PM; check-in end time: 12:30 AM.

What time is check-out at Silken Gran Hotel Durango?

Checkout is at noon.

Where is Silken Gran Hotel Durango located?

Situated in Durango, this spa hotel is within a 15-minute walk of Santa Maria de Uribarri Church and Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual. Anboto and Ipurua Municipal Stadium are also within 12 miles (20 km).

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Reviews

Silken Gran Hotel Durango Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 152 out of 303 reviews
Rating 8 - Good. 100 out of 303 reviews
Rating 6 - Okay. 38 out of 303 reviews
Rating 4 - Poor. 11 out of 303 reviews
Rating 2 - Terrible. 2 out of 303 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and beautiful hotel
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
A superb hotel, with friendly and helpful staff. The location is perfect for walking i to Durango.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 27 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Good food Location is good apart from getting back from Bilbao after a footy match
Stayed 2 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit the town. Parking secure. Food in restaurant was good staff friendly.
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all the staff were amazing, no complaints at all
Stayed 3 nights in Apr 2025

6/10 Okay

Tysheina

The spa was lovely but misleading on the advertising. It is a separate service you pay to use
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Food did not meet expections.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff and camino bike stotrage
Stayed 1 night in Oct 2024

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff. Beautiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Stayed 3 nights in Jun 2022

6/10 Okay

JEAN

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice hotel, but outdoor pool still wasn't open early June and i find this unacceptable :-( Note, the gym is great but not included in your hotel price
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great gym. Good options for dinner too. Loved it!
Stayed 2 nights in May 2024

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a pretty town, relatively close to Bilbao and very close to the old town of Durango. The rooms are a bit dark and not brand new, but quite big and clean. The bed is very comfortable. The pool area is pleasant.
Stayed 2 nights in Aug 2024

6/10 Okay

Tom

OK hotel. But not 4 stars yet.
Stayed 1 night in May 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.
Stayed 5 nights in Mar 2023

8/10 Good

Nishiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with pool.

Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!
Starter in the hotel restaurant
Hotel
Durango town
Durango town hall
Stayed 2 nights in Aug 2022

6/10 Okay

Prit

Liked: Cleanliness, staff & service, property conditions & facilities

Maximum 3 stars

This hotel is more like a 3-star hotel as it seems to have quite a few years on the neck. The room was extremely scented, which makes you wonder what smell are they trying to hide. Moreover, the fact that the gym costs to use is very strange. This hotel is to consider if you're exploring the Basque country by car and need somewhere convenient and relative cheap to sleep.
Stayed 1 night in May 2022

6/10 Okay

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Make sure there is no wedding reception

I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.
Stayed 1 night in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for an overnight stay

The hotel is centrally located in 10 minutes walking distance to the old town of Durango. We have booked a comfort room. The room was large, equipped with a king size bed, sitting area, fridge, kettle etc. The internet connection in room #124 was reliable. The breakfast was of good quality. There is a very limited choice of restaurants nearby, so I had diner in the hotel restaurant. The steak was of excellent quality, Parking was included in the special rate offered by hotel.com if not charged at 15.- €. Street parking is difficult to find. . On the negative side, there are many stairs to manoeuvre when accessing the hotel. The access to the fitness area is chargeable.
Stayed 1 night in Oct 2023

6/10 Okay

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced. Not 4 star.

First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice. Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked) The gym was €5 each. When you're paying £164 a night room only I feel it was way over priced for the service they provided.
Stayed 4 nights in Jun 2023

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
Because of the photos online, we had high expectations for this hotel. What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep. Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following (believe it was 221 - first door at top of stairs): • Worn/Filthy/Stained Carpet • Peeling/Stained Wallpaper • Rotted Baseboards/Trim (See Photos) Note: Family told us their rooms were not much better. Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration. Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room. Please know there is not valet or bellman and you may need to take two elevators to get to your second story room. Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Stayed 1 night in Aug 2024