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"Lovely building, room and views. Good breakfast. Reception staff very helpful. "

"Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you."

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Clean rooms, great buffet , great restaurant,plenty of parking "

"Fantastic value for money. The staff are very friendly and helpful. The bedroom we had was a little small but modern and super clean. The beds were comfortable, the bathroom was modern and the shower was powerful. It's basic but fine for an overnight stay. The underground parking was easy to locate and manoeuvre in unlike some hotel car parks. Secure and reasonably priced."

"okay"

"Good location"

"Apartment style hotel. Good sized, comfortable rooms. We did not cook but the unit had a cook top and seemed to have all the cooking supplies you'd need. If you are facing the main street it can be a bit noisy due to the traffic and nearby cafes but it's only an issue if the windows are open. There's a laundry facility that you pay via and app that was much appreciated and the machines worked well. The hotel has onsite parking with a typically tight Spanish parking garage. There is a public lot literally next door so I would compare prices before deciding where to go. There are quite a few cafe, restaurants, and some takeaways nearby but it's a pleasant 10-15 minute walk to the heart of the old city, which is very nice and has all kinds of dining options. The tram also runs with a few blocks of the hotel if you need to go farther afield. We would stay here again."

"We had a wonderful stay! The setting of the property, amongst those green Basque Country hills, is gorgeous and the building itself has an air of old world charm. The owner and his son were very welcoming and accommodating, we loved interacting with them. We stayed in one of the studios on the second floor, breakfast on the balcony was perfect. We were there for Ironman Vitoria-Gasteiz, very convenient. 10 minute drive to the lake venue, the bike course and good running areas. We would stay again for sure, thank you from the bottom of our hearts."