Yellow Point Hotels, Cassidy

"We strongly advise that you avoid this place. The room and the hall stunk of chemical spray for roaches and bed bugs. It was impossible to sleep here. We came out feeling sick from the smell, with no sleep. The staff denied it all. The pillows on the beds are very poor quality. The breakfast is frugal and of poor quality. The breakfast room is so small you have to fight for a place to sit. This hotel is long past its prime. We will never return."

"It needs renovation, old carpets smell and not well insulated you could hear other guest in there rooms. Hope the new owners will upgrade"

"Perfect stay!"

"The staff was super friendly and the Bar tender Tanja was a blast. We accidentally left something in the room and human resources were wonderful to deal with."

"Hotel was good, my room was quiet, bed was comfortable, shower was great!! AC worked great, the free breakfast unfortunately was one of the worst I have ever had. Hashbrowns were wilted and cold, eggs were usual, not much of anything extra coffee was ok, but overall wasn’t good and I love breakfast. Staff was super friendly morning and evening staff… definitely would stay again when in Duncan. "

"The pillows are too soft and the bed is too stiff but overall its good."

"The tv kept going off. We had to change rooms. Missed last 2 minutes of Habs game and he knew the tv didn’t work. We were put in a smaller room."

"New and very clean in downtown Nanaimo. The beds are extremely comfortable. The rooms are impeccable. Centrally located as well. Parking for hotel guests is just across the way, and is very reasonably priced. This will be my new go-to stay for Nanaimo."

"The view of the lake was beautiful. Beds were very comfortable. Really enjoyed the hot tub and sauna."