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Best Western Dorchester Hotel

2.5 star property
Hotel in Nanaimo with 3 restaurants and fitness centre

Photo gallery for Best Western Dorchester Hotel

Enjoy meals in this stylish dining area with large windows offering views of the outdoors.
Relax in a comfortable space with a sofa, desk, and large window offering a view of the outdoors.
Relax in this stylish living room with a sofa, armchairs, and a coffee table.
Relax in this stylish room with two single beds, a desk, and a flat-screen TV.
Welcome to the Best Western Dorchester Hotel, featuring a modern architectural design with a flat facade and a series of windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
The current price is NZ$229
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Enjoy a restful stay in this stylishly designed room featuring a comfortable bed, a desk for work, and a convenient lock on the door.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Comfortable room with two single beds, flat-screen TV, and desk area.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Relax in this stylish room with two single beds, a desk, and a flat-screen TV.

Standard Room, 2 Double Beds, Refrigerator, Harbour View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Enjoy a serene view of the water from this stylish room, featuring a sofa, ottoman, and flat-screen TV.

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Relax in a serene space with a large bed, bedside table, and a window offering a view of lush greenery.

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Relax in a stylish space with a comfortable sofa, modern desk, and large windows.

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

Relax in comfort with a large bed, desk, and TV, plus a convenient coffee maker.

Standard Room, 1 King Bed, Refrigerator, Harbour View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
70 Church St, Nanaimo, BC, V9R5H4

What's nearby

  • Nanaimo Museum - 6 min walk - 0.5 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 4 min drive - 2.7 km
  • Departure Bay Ferry Terminal - 5 min drive - 3.5 km
  • Duke Point Ferry Terminal - 18 min drive - 18.4 km

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪White Sails Brewing - ‬5 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬6 min walk
  • ‪Lighthouse Bar and Restaurant - ‬8 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal
You can look forward to designer shops on-site, a hair salon and dry cleaning/laundry services at Best Western Dorchester Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and a front desk safe
  • A vending machine, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 1,276 reviews
The price is NZ$278
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Frequently asked questions

Is Best Western Dorchester Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Dorchester Hotel?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Dorchester Hotel on 4 Sept 2025 start from NZ$229.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Dorchester Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Dorchester Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Dorchester Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Dorchester Hotel located?

Located in the heart of Nanaimo, this hotel is steps from Bastion and 2.1 mi (3.3 km) from Departure Bay Ferry Terminal. Vancouver Island Military Museum and Nanaimo Museum are also within 5 minutes.

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Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

SYDNEY E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, great harbour walks and shops. Great restaurants in the hotel and the immediate vicinity.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay before the ferry!
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The room was nice and clean, beds were comfortable, and staff were super nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was so nice and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
In a nice area
Stayed 1 night in Jul 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, renovated room and reasonably priced.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the restaurant, tasty.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but nicely renovated. Very close to the waterfront and our room had a wonderful harbour view. Staff were friendly and helpful. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Viral

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All over we had the best time!
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Staff & service, amenities, property conditions & facilities
This was a great place to stay. The parking is tricky unless you get there early. Really great people.
Stayed 2 nights in Jul 2025

8/10 Good

Yonghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch restaurant is great, Angela is super host
Stayed 3 nights in Jul 2025

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great location downtown Nanaimo - close to restaurants and shops and the boardwalk. Room was basic but nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good stay at this hotel. The location is central and the room is very nice and clean. We would come back.
Stayed 1 night in Jul 2025

10/10 Excellent

ye

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Mahdis

Liked: Amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely staff, nice area, great restaurant options close by. We will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Excellent accommodations.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Easy walking area with lots of restaurants and shopping. Only disappointment was there were no easy chairs in our suite as shown in the picture.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Frost desk staff were great. Our suite was spacious and had windows all around
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Pleasant staff! Great food!
Stayed 1 night in Jun 2025

10/10 Excellent

PAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 24 hour sojourn in Nanaimo (from Vancouver) the Dorchester provided ideal accommodation in terms of location, safety (women alone), and amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff
Stayed 1 night in Jun 2025