Spa Hotels & Resorts in Xpu-Ha from NZ$401

"Amazing"

"We recently stayed at the Family Selection section of Grand Palladium Kantenah and had a great overall experience. The resort is beautiful, very tropical, and perfect for a relaxing family vacation. The Family Selection service made the trip feel more comfortable and convenient, especially with the family-friendly amenities and quieter atmosphere. The food overall was very good for an all-inclusive resort. The buffet had plenty of variety, and our favorite restaurant was definitely La Paisana — the food felt the most authentic and flavorful during the trip. The à la carte restaurants were decent, but we felt they could be a little more consistent in quality and service. One of the biggest surprises was the Bravo Show. We didn’t expect too much at first, but the performances, music, and energy were much better than expected and became one of the highlights of our stay. The pools, beach, and resort grounds were all excellent, and the staff were friendly and hardworking throughout the vacation. Overall, Family Selection provided a very enjoyable and relaxing family experience with good food, great entertainment, and a beautiful resort atmosphere. We would definitely consider coming back again."

"Amazing"

"Buffet food was the best. All areas in the hotel and outside was very clean. All of the team members were friendly and helpful. Shows were wonderful. We had a wonderful stay. Unfortunately, the ocean had lots of sea weed. If you are a serious swimmer that might not be so good for you, otherwise it's wonderful. The beach gets cleaned every morning, but the sea weed returns by the evening. There are different activities throughout the day. Every evening there are different shows. Lots of entertainment. Playa Del Carmen is in the walking distance. Very pleasant walk, just make sure you grab water, sunglasses and hat. Lots of shops and things to look at."

"The food and staff were amazing. Highly recommend!"

"It was a good resort, not great per say. Food was average, Mexican restaurant was great. Most staff were friendly but a few were not the best. The privilege perks were definitely a must, swim up pool to the room was the highlight of our trip. Definitely a big resort and lots to do. At first they try to upsell you and push a timeshare, annoying but once you get past that you're good."

"Excellent customer service. Food was also good. Nice location"

"Everywhere you turned there was a pool, food, and bar one thing I wished they had was more nightly entertainment and a bar that had sports fill with tv and games other than that this place was fantastic and would go back !"

"We have stayed at this resort a few times, with our first visit being 16 years ago, and we still love this property. The grounds are beautiful, and you can see how hard the staff works every day to maintain everything so well. We had no problems booking à la carte restaurants for five restaurants.We simply made all the reservations at once for the entire trip. Our favorite restaurant was the Mexico Lindo restaurant, and our server, Rigoberto, was excellent and provided great service. We really enjoyed our stay. The weather was great, and although it was warm, there was a nice breeze every day that made the heat much more pleasant. The only downside during this trip was the ocean and seaweed situation. Every day there was a red flag, strong waves, cloudy water, and a lot of seaweed. The staff worked incredibly hard doing manual labor to clean the beach, but it seemed almost impossible to keep up with it. I truly wish a better solution or machine could be found because the workers have to do this difficult job in the heat, and the smell can be very unpleasant. As a result, we spent most of our time at the pool, which was still enjoyable. However, if you are someone who loves the ocean and beach (which is the main reason we choose this type of vacation) this may be disappointing. I understand this depends on the season and is not the resort’s fault, but I wanted future guests to be aware. Thank you, Barcelo, and thank you to all the hardworking employees."