2/10 Terrible
Matthew
Travelled with family, Travelled with family and small children
28 May 2024
Disliked: Staff & service, amenities, property conditions & facilities
Not all inclusive, only allowed two beers daily in room fridge, our fridge broke and all was hot and they wouldn’t replenish with new colds one either, ice machine broken in addition to this, if you don’t go to buffet as it opens food is limited and luke warm and they did not restock. We thought if we waiters long enough but it never happened. A taxi to travel 7 min away was $40. Inspire store is outrageous charged $52 US dollars for small bottle of sunscreen a bag of Cheetos and pack of gum. Cleaning service came once during our stay. Was not worth the $3000 I spent for all inclusive(additional 900 spent to leave resort and eat elsewhere. Room service is not free either and is at minimum 50 bucks for a sandwich. Disappointed and could have spent elsewhere. Was cool they had sister resorts ti go to but all were the same, like warm food. I brought a bunch of cash to tip well and never got the opportunity as I had to use the money to eat and drink and travel away from resort. Not a good all inclusive unless you want limited and cold food. We planned to stay at resort and forced to get basic amenities elsewhere. We paid for a lousy place to stay and double charged to have to find food and drinks elsewhere.
Matthew
Stayed 3 nights in May 2024