Ocean View Queen | View from room
Check availability

Reviews of Boat Harbour Motel

3 out of 5
Boat Harbour Motel
Cnr Campbell and Wilson St, Wollongong, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1002 reviews" "
Rating 8 - Good. 445 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Travelled with group
Liked: Cleanliness, staff & service
Nice place close to the water and walkable to lots of cafes and restaurants, a little outdated and the forgot to make up our room but overall an ok stay,
Stayed 2 nights in May 2024
Response from Max on 20 May 2024
We appreciate you taking the time to leave feedback Allison, we apologise if your room was not made up, perhaps the housekeepers noticed a sign on the door.

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, staff & service
Older style motel in lovely location with views of the harbour from most rooms. Our bed wasn't great but overall was reasonably priced.
Stayed 1 night in May 2024
Response from Max on 11 May 2024
Thank you, Leonie, for taking the time to leave a review.

8/10 Good

Hyun Myung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frirendly, helpful staff, good location and great sea views
Stayed 1 night in Apr 2024
Response from Max on 10 May 2024
Thank you, Hyun Myung, for the feedback. We agree the location is great

6/10 Okay

karen

Stayed 3 nights in Apr 2024
Response from Max on 23 Apr 2024
WE appreciate you taking time out to leave a review, Thank you Karen.

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here twice now. Great location and value for money. Probably need to fix the aircon as it was very loud.
Stayed 1 night in Mar 2024
Response from Max on 23 Apr 2024
We appreciate your feedback Corinne.Thank you for the comments, we are looking into the ac noise.

10/10 Excellent

Aakash Deep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old place, i had got what i paid for (cheap). And got everything i needed. Would recommend this place.
Stayed 1 night in Apr 2024
Response from Max on 9 Apr 2024
Thank you Aakash For the feedback.

8/10 Good

Brad

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great spot to stay an watch a game at win stadium
Stayed 1 night in Mar 2024
Response from Max on 31 Mar 2024
We appreciate your feedback Brad.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Nice restaurant and cafe Very clean room
Stayed 1 night in Mar 2024
Response from Max on 30 Mar 2024
Thank you Mark for the feedback. Appreciated

6/10 Okay

Alicia

Business traveller, Travelled with partner
Liked: Cleanliness
Although the rooms were very dated, the location and staff made up for this. The bed was comfortable enough but not super comfy. The shower was really hot, lovely. Cafe on site served great coffee and breakfast. The receptionist was lovely. Location was close to the harbour and walking path. Parking was great.
Stayed 1 night in Mar 2024
Response from Max on 31 Mar 2024
Thank you, Alicia, for the feedback an comments.

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I am not sure if the position makes up for a a bed which I found far too soft.
Stayed 2 nights in Mar 2024
Response from Max on 22 Mar 2024
Thank you, Teresa, for the feedback. We apologise if you found the bed too soft.

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the friendliness of reception. The rooms were nicely updated. The TV had Netflix and YouTube!! The room had a balcony and I could let in fresh air. Parking was free and easy. There was a handy cafe for breakfast.
Stayed 1 night in Feb 2024
Response from Max on 11 Mar 2024
Thank you, Susan, for providing feedback and comments.

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, neat and tidy room
Stayed 1 night in Feb 2024
Response from Max on 31 Mar 2024
Thank you, Megan, for taking the time to leave a review.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Max on 19 Mar 2024
Thank you Kathleen for the positive review.

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to everything i needed
Stayed 4 nights in Feb 2024
Response from Max on 19 Mar 2024
We appreciate you providing feedback Tim, Thank you.

10/10 Excellent

Ron

Travelled with partner
Always stay there it is a great spot.
Stayed 2 nights in Feb 2024
Response from Max on 19 Mar 2024
Thank you Ron for the feedback and comment.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just great clean and central
Stayed 1 night in Feb 2024
Response from Max on 19 Mar 2024
Thank you David for the positive review.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant place to stay. Close to the theatre and other services
Stayed 1 night in Feb 2024
Response from Max on 19 Mar 2024
We appreciate Pamela you taking the time to leave a review.

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy motel excellent location. Great for walks along the water. Would stay here again. The only thing was the aircon desperately needs upgrading in the room we stayed in. Had a bit of a damp smell after it was on for while. Otherwise you couldn't beat the location and cleanliness.
Stayed 1 night in Feb 2024
Response from Max on 19 Feb 2024
Thank you Louise for the feedback. The humidity has an effect on the air conditioners as they do tend to take excess water from the air. We will check the A/C for any damp smell.

10/10 Excellent

Bianca, Kingsgrove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s old school. Loved that
Stayed 1 night in Feb 2024
Response from Max on 19 Feb 2024
Thank you Bianca for the feedback. Glad you enjoyed your stay.

10/10 Excellent

Dylan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location cool old school vibes. Great view to the harbour
Stayed 1 night in Feb 2024
Response from Max on 19 Feb 2024
Thank you Dylan for the feedback.

10/10 Excellent

Xiaolan

Stayed 1 night in Feb 2024
Response from Max on 31 Mar 2024
Thank you Xiaolan for the feedback..

4/10 Poor

Bill

Stayed 1 night in Feb 2024
Response from Max on 31 Mar 2024
Very hard to respond to a negative review without details.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient. Comfortable and clean if a little dated. Pleasant staff.
Stayed 1 night in Feb 2024
Response from Max on 14 Feb 2024
We appreciate your feedback Richard.

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Max on 14 Feb 2024
We appreciate you taking the time to provide feedback.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice price.
Stayed 1 night in Feb 2024
Response from Max on 19 Feb 2024
Thank you Jason for the feedback.

10/10 Excellent

Cyndee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property will definitely will return greeted by a lovely man who was very helpful the room was very clean with everything you need the room was even cooled down for us wonderful to walk into on a hot day bed was comfortable, shower had great pressure , the parking was close and secure , right across from the water , easy departure.
Stayed 1 night in Jan 2024
Response from Max on 14 Feb 2024
Thank you Cyndee for great comments and for providing feedback.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Walk-able to many areas. Right across from beach and pool. Lovely grassed area right outside. Onsite free parking. Room was basic but had everything I expected, was clean and spacious with plenty of fresh air. Room felt private and was quiet. Overall an enjoyable experience and I would definitely stay there gain.
Stayed 7 nights in Jan 2024
Response from Max on 14 Feb 2024
Thank you Elizabeth for the lovely comments and feedback. Good to see you had an enjoyable stay.

10/10 Excellent

Anne

Stayed 1 night in Jan 2024
Response from Max on 14 Feb 2024
Thank you Anne for providing feedback.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Max on 21 Jan 2024
Thank you Geoff for the feedback.

10/10 Excellent

Nijole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Max on 21 Jan 2024
Thank you Nijole for the feedback.

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, right by the water with a park and walking around the harbour. Short Taxi ride into Wollongong and taxi call button at Reception was great.
Stayed 1 night in Jan 2024
Response from Max on 21 Jan 2024
Thank you Stacey for the feedback and comments.

10/10 Excellent

Rene

Location
Stayed 1 night in Jan 2024
Response from Max on 21 Jan 2024
We thank you for taking the time to provide feedback Rene.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024
Response from Max on 21 Jan 2024
We appreciate you leaving feedback Peter.

10/10 Excellent

Alysia

Travelled with partner
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Max on 21 Jan 2024
your feedback is much appreciated Alysia

4/10 Poor

Caleb

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was clean and tidy and motel is in a good location. Unfortunately when we arrived we were given the wrong room key so we ended up opening the room of another guest… awkward. Reception was a bit confused but we ended up with a different key to a room that was luckily vacant. While only a mild inconvenience at the time it made us feel a little unsafe and uneasy for the rest of the stay. Would not stay here again due to this fact.
Stayed 2 nights in Jan 2024
Response from Max on 21 Jan 2024
We do apologise for the mix up Caleb.During the confusion we assumed you may have forgotten the entrance to the motel is locked from 8 pm to 8am and this together with the door lock should have made you feel even safer.

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location to harbour access , walking distance to shopping mall and local eateries. Rooms serviced each day and helpful staff. My only negatives were to request harbour views - not car park where security lights on all night . Even if you book 10 months in advance like us , you are not guaranteed water front views as website pics mostly show. Also ask not to be near noisy elevator . Other than those couple of concerns our overall stay was nice . Thanks
Stayed 7 nights in Dec 2023
Response from Max on 8 Jan 2024
We appreciate your feedback Paul. You had the opportunity to book an ocean view room when you went on line, Unfortunately you chose a different room type. The car park has lighting which automatically turn off later in the night. Your rating differs from the majority of reviews we have received.

8/10 Good

Gary

Travelled with family
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023
Response from Max on 7 Jan 2024
Thank you Gary for the feedback

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lack of amenities
Stayed 4 nights in Dec 2023
Response from Max on 7 Jan 2024
We appreciate your feedback Robert.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic view from balcony and very friendly staff. An enjoyable experience.
Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
Thank you Mark for the feedback and comments.. Great you had a good stay.

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
We appreciate you took the time for a review Andrew.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, highly recommend!
Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
Thank you Kay for the Feedback. We do agree the location is great.

10/10 Excellent

karen

Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
We appreciate and thank you Karen for the feedback.

6/10 Okay

Lissa

Liked: Staff & service
Disliked: Property conditions & facilities
Close to harbour and food outlets Bathroom area was tiny and in need of an upgrade Air conditioner very noisy even on the lowest setting
Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
We appreciate you leaving feedback. Your comments are noted.

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money
Stayed 1 night in Dec 2023
Response from Max on 7 Jan 2024
Thank you Tina for the feedback.

6/10 Okay

Nicole

Stayed 1 night in Dec 2023
Response from Max on 10 Dec 2023
Thank you Nicole for the feedback.

10/10 Excellent

Mitch

Travelled with partner
Stayed before, will stay again
Stayed 2 nights in Dec 2023
Response from Max on 10 Dec 2023
Thank you Mitch for the feedback.

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for overnight stay.
Stayed 1 night in Dec 2023
Response from Max on 10 Dec 2023
Thank you Khalid for the feedback.

8/10 Good

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean but basic. Older style room. Air con not efficient. Staff were very helpful and pleasant. Would stay again.
Stayed 1 night in Nov 2023
Response from Max on 10 Dec 2023
We appreciate your feedback and comments Ann Marie.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are very comfortable and the staff friendly and amenable. This place is highly recommended to those who want a convenient motel in the area.
Stayed 1 night in Nov 2023
Response from Max on 10 Dec 2023
thank you Robin for the feedback and comments.

6/10 Okay

Ruth

Travelled with partner
Liked: Staff & service
Location and view was our main priority and this did not disappoint. The building is older but clean. The bathroom is very small with minimum conveniences. Only 2 mugs, 2 teaspoons, 2 glasses and a kettle provided. A toaster would have been useful!
Stayed 4 nights in Nov 2023
Response from Max on 10 Dec 2023
We appreciate your feedback and comments Ruth.