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The hotel is exactly as described and pretty much up to Shangri La standards. The views are great. Altitude restauis supreb, worthy of the $125 pp pre fixe.

Room initially offered was used and had not been cleaned.

Start from the checkin staff been excellent and very helpful all the time, we got an early check in around 12pm and requested a microwave for the baby and that got provided, room was clean and fresh, Harbourview was great plus it’s a short walk from the hotel as well. We didn’t eat in food bit expensive ...

Our booked room was rather small so we upgraded to a larger room which was lovely. Housekeeping was very good. Only minor gripe was that breakfast was pretty pricey.

Close to the airport for transit connecting flight.

Very spacious and modern. Good location. Friendly staff.

The rooms were Lovely and spacious. Staff were very friendly and attentive

Great location, friendly staff, very clean hotel, good facilities

Friendly staff and nice rooms. We enjoy our stay every time

Loved the proximity to the Opera House, and the excellent breakfast, comfortable bed and choice of pillows. Most of all the friendly, professional, helpful staff on arrival, at checkin and out and at breakfast.

What a lovely hotel! Stayed here twice now and lucky to get upgraded on both occassions. Highly recommended.

Location was great. Would have preferred a higher floor.