Apartments in Whitby

"Breakfast not included so cannot comment. Bar dinner night before excellent, wonderful beer selection with helpful staff offering free tasters to sample. Room was clean, bathroom clean. Special event on main floor really loud, but our room on 3rd floor well out of earshot."

"good central location nice clean room good breakfast very expensive as was bank holiday weekend. twice the price of normal would stay again but not at bank holiday prices "

"Everything good, very nice hotel with welcoming and helpful staff. Good location too, only about 10-15 minutes walk from Whitby museum and art gallery and from Whitby town itself. No complaints, I was quite happy with my hotel room and breakfast was very good too. "

"We love it here. The local area and surrounds are stunning. The hotel and grounds are lovely, the rooms have comfy beds and pillows. The staff are very warm, friendly and efficient and the food onsite, very delicious. Thank you for another wonderful stay."

"Facilities would be improved if there was communal areas to to use rather than just the use of a bedroom."

"safe spotless quiet views of sea and countryside x so clean comfy bed couldnt ask for more home from home"

"great rooms and bar"

"Great location. Lovely friendly staff and gorgeous food "

"Check in poor & disorganised. Key hadn’t been coded properly so we couldn’t enter room. Booked a table for 8pm in restaurant & sat at the same table for afternoon drinks, we knew this as it had our name on the reservation & time of booking, I even took a photo & sent it to my daughter. Came into the bar & my husband pointed out that 4 people were sat at our table eating a meal & went on to look at menu again. I mentioned this to bar lady & she said they will be finished by 8pm, I said I think not as looking at dessert menu. I went across & very politely said we had the table booked from 8pm, are you aware, lady at table said no. I said no worries & returned to bar. I spoke to the man behind the bar, Alex, & he said he had other tables. I explained that we would like the table allocated to us earlier on that we had seen. The bar lady then started speaking & when I replied she said she was serving another customer when in fact she was not I pointed out that she was warming milk in a jug, she said yes for another customer having coffee at their table. I continued to speak Alex & she chipped in, when she had stated she was dealing with another customer, I said shut up. I realise I should not have done but she was being very disagreeable. Alex had asked her who had altered the table & she said it was her. Spoke to Alex & said I no longer felt like eating after this, he said no problem, turned & walked away. This is unacceptable in hospitality, rude & unprofessional."