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"👍"

"This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch. I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special. A picture from their wedding was emailed & they added it into my parents room. The lovely ladies on reception helped delivering the surprise. Coming to the restaurant to deliver their room keys. A lot of “no, you’ve got the wrong people” & yes it’s for you…when it sunk in, there wasn’t a dry eye in the house. It was such a special stay with so much sentimental value. I cannot praise the staff - everyone we interacted with were warm & welcoming. The hotel itself has clearly changed a lot since they originally got married. The communal areas are absolutely stunning. Really modern. It felt like I could be in a beach club in the med (but snow when we looked outside!) I cannot thank everyone enough for making it so special! I wish we could come back again!! "

"excellent apart having to leave before my stay had ended "

"Bar was great but the lack of freshly prepared food for the breakfast and dinner menus (everything was directly from a package)"

"We found very good to stay"

"Good cheap parking. Room comfortable and clean."

"The staff were exceptional as we had gone to visit a very poorly friend. Our plans changed yesterday and today hourly and we were allowed to stay in their carpark until we left just after 2 pm. Our friend is home from hospital but have not had chance to catch up but we enjoyed our time in Thirsk a beautiful place great for shopping "

"The Penny Hedge hotel is perfectly situated for us. It provides a clean, comfortable environment in a location that particularly meets our needs."

"Service, cleanliness, food and building were excellent. The carpets were a little worn and the plumbing could be modernized, but those are quibbles."