Book a West of The Strip Resort

"BEWARE!!! This resort was a nightmare and I couldn't wait to wake up. They charged you additional $$ each day for internet, parking, discounts on shows, which did not pertain to our stay. The rooms are clean but are bare bones, no extras in the room, had to ask for ice bucket 4 times before I received one. The fire alarms when off 2 times during our stay last time at 3am. One day they shut off our water, and when we called about it the hotel staff hung up on us:(. Was to it was an emergency shut off, but no one called and told us anything. VERY POOR SERVICE and COMMUNICATION!!!! DON'T STAY HERE!!!!!"

"Perfect "

"I appreciated the daily texts asking if there was anything I needed."

"The hotel was very nice and clean! "

"Very limited selections for food unless reservations made well ahead of time. Only 3/8 pools open through entire 6 day stay. Had to fight front desk to honor their drink voucher promo. Very evident that unless we were high stakes betting or Crockford guests, we were essentially ignored. Took our older teenage sons into one of the stores in the mall area and the employees locked one of the exits so we were forced out of the store where 3 staff had gathered - we were profiled and it was very obvious. The store was still open for an additional 2 hours. Don’t come here unless you are dripping in diamonds and flashing your AMEX Centurion card. Thanks, Resorts World, for ruining our family vacation."

"Woke up to construction banging at 7:30 am. Check out time is 11. I feel that you could suspend any hammering or severely loud machinery use before that time. We called the desk- they were not only unapologetic they said there was nothing to do and didn’t care that our paid stay was being disrupted. Wont stay again which is sad because we stayed before and liked the property. Also the Ondori restaurant was a let down. Ate there before and the food was hauntingly good so we returned. The meat was overly velveted where it was perfectly crispy and flavored before. Taste wasn’t the same. To top it off we were put into the front corner by the exit and all the casino and wait line noise. Meal was RUINED when a large family walked up with BO that stank so badly. The front area having the open area just let the smell invade our table. Stopped eating wait forever for a server. When one never came and I got tired of listening to the 7-8 children screaming and playing RIGHT next to me on the other side of the “wall” wooden screen I had enough. Got up and told the staff at the desk the family was loud and smelly and ruining my meal and I wanted a check and to leave because it had been that long without any waitstaff checking in after giving us our food. Overall I gave the okay rate only because the security was nice for no reason and the bathroom looked newly renovated. The service needs to be greatly improved otherwise. Again. Not a returning customer."

"Great spot for convention. Water backed up in tub. Sinks would not drain properly. Never saw an employee. Self check in and out."

"Nice rooms, no resort fee and free parking. "

"Yea"