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"Nice location, room was good, but bathroom could do with a refurbishment as grout between tiles a bit moldy & a fixed showerhead over a bath is a bit dated (and slightly dangerous without a non slip mat) and don't like fighting with a wet shower curtain. Carpet in some areas of the Hotel was a bit stretched and loose, saw a couple of people trip on it. But on the whole it was pretty good."

"We had a wonderful stay here, great spot, the staff were accommodating to our late arrival and kind enough to locate and return a lost item to us following our stay."

"😀"

"Beautiful room. Spa bath is incedible. Bed super comfortable. Staff were extremely helpful with local attraction advice.would definitely stay again and recommend to others."

"Noisy air exhaust fan in bathroom Aircon also noisey on low setting Room 201 is outdated and tired Smelt musty. Heavy condensation on windows and bed is immediately next too the window. Can feel the cold condensation. Overall, it was an underwhelming experience in #201 sorry to say. I’ve stayed at the hotel twice before, however I believe on those occasions the rooms were in the new wing which I’ve blocked the pool. On this occasion the room was in the older part of the hotel."

"I had a comfortable bed and a great shower. There was cooking facilities available and a microwave. It is a bit tired but right in town and a good location on a quiet street. Also well priced and spacious room."

"2 levels, if you require an elevator for access enquire directly to double check I didnt see an elevator. The room was nice but the TV wouldnt display (no signal) and I wasnt able to get it working. Called desk after-hours for assistance but gave up. I will definitely stay here again"

"Nice place by the lake Rotorua - beautiful sunrise on the lake. Enjoyed sitting on the patio by the lake .. "

"The room had everything I needed but the low lighting was a challenge!"