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"Everything was fine until the rain started. Not enough seating for breakfast. We had a leak around the balcony door."

"The only hotel I keep going back to! "

"Wonderful stay"

"I was not told the hotel is under construction and they would start from 9-5 and we couldn’t rest at all, especially that I’m pregnant and wanted to rest more and couldn’t . There was no hot water and I called them 4 times and basically said it is what it is . They couldn’t even move us to different room. The front desk lady was rude and would just stair at you. Towels were so tough that we felt like it was scratching our body. I would not come back . "

"Shower stalls are like a cruise ship. Super small. Ice machine only on lobby level. Microwaves are only in a few rooms so you need to go to lobby ask for key to other room. Great gym, pool. "

"Good."

"Room was very small. I tried to upgrade to a suite and was told it wasn't available because they only have one and its always booked out."

"Good location. Ala Moana shopping center is within walking distance as is the beach and downtown Waikiki. Rooms are clean and parking was convenient and hassle free. The hotel itself is due for an update, but it is clean and I had no issues."

"Great experience we got the renovated Hightower ocean view rooms. Great location & amazing views. "