Family Suite, Multiple Beds, Non Smoking
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Reviews of Quality Inn Carriage House

4 out of 5
Quality Inn Carriage House
Cnr Sturt Highway & Eunony Bridge Road, East Wagga Wagga, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 430 reviews" "
Rating 8 - Good. 146 out of 430 reviews" "
Rating 6 - Okay. 26 out of 430 reviews" "
Rating 4 - Poor. 13 out of 430 reviews" "
Rating 2 - Terrible. 2 out of 430 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome. Room lovely. Shower brilliant!
Stayed 1 night in Feb 2024
Response from Amar on 13 May 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amar on 15 Feb 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amar on 15 Feb 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great room, beautiful bathroom. Everything there, nothing missing. Had breakfast and dinner in the restaurant ... excellent food. Friendly staff.
Stayed 1 night in Dec 2023
Response from Amar on 15 Feb 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amar on 15 Feb 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good for what I needed
Did the job for an overnight stop on a road trip. Arrived late at night, there was no reception but they directed us to where we could find the keys when I called. Clean room, well equipped with tea/coffee, fridge etc. lacked information regarding WiFi, hotel information and the sound proofing is pretty non existent we could hear everyone leaving at 6am like they were in our room
Stayed 1 night in Dec 2023
Response from Amar on 15 Feb 2024
Thank you for your feedback. We are humbled that you enjoyed your stay.

10/10 Excellent

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Lauren on 13 Dec 2023
Thank you for your feedback. We are humbled that you enjoyed your stay.

4/10 Poor

Qun

Travelled with family
Disliked: Amenities
Room is so small and there is even tabke no space to sit for tea. We had to spread the perfume all over the room to block the terrible smell of the sewage from the bathroom!!!
Stayed 1 night in Nov 2023
Response from Lauren on 24 Nov 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. Please ensure that we do show our deepest apologies and gratitude.

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service
The property needs some maintenance issues fixed ie our front door didnt close without slamming it. More glasses should be supplied for wine and water. The electric kettle was very dirty and coroded inside. We had stayed here before and it was much better. It is still ok but attention to detail and repars would improve the property.
Stayed 1 night in Nov 2023
Response from Lauren on 24 Nov 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. Please ensure that we do show our deepest apologies and gratitude.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
very quiet and peacefull
Stayed 1 night in Nov 2023
Response from Lauren on 7 Nov 2023
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short break
Our stay was excellent. Very clean, quiet, comfortable. Plenty of spare items for our convenience in the drawers .
Stayed 2 nights in Oct 2023
Response from Amar on 31 Oct 2023
We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Regards Amar

2/10 Terrible

Gregory

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Could have been better is an understatement
If I could award zero stars I would. This place was below ordinary. Checking in I asked for a quiet room and I got a room next to Sturt Highway, compression-breaking trucks all night. The bathroom had delightful grey water aromas. The wifi was 1.5Mbs down, should have been advertised as Dial-In. The pool in the hotel ad was a scummy algae green. Restaurant service so bad I gave up. But to show a balanced review I can say the shower pressure was the best I've ever experienced. In summary, do yourself a favor and book elsewhere.
Stayed 2 nights in Sep 2023
Response from Amar on 24 Sept 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards

6/10 Okay

Gareth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was fine, clean and perfect for a family of 4. Problems occurred for breakfast, being told the kitchen would be open and ready for 7:30am we paid for it. We got up and packed and headed to the restaurant for 7:30, but everything was still locked up. We were on a tight timeline, so at 7:45 we rang the manager and left a message. 5min later they were down, but it was evident that the kitchen and setup hadn't started and that it would be a while before anything was being served. We left without taking up the breakfast we paid for just after 8am.
Stayed 1 night in Sep 2023
Response from Amar on 24 Sept 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards

4/10 Poor

Carol

Stayed 2 nights in Aug 2023
Response from Lauren on 20 Sept 2023
Thank you for reaching out and providing us with valuable feedback. We're hope you enjoyed your experience.

8/10 Good

Daidre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked for two beds got one.
Stayed 1 night in Aug 2023
Response from Amar on 9 Sept 2023
Thank you for reaching out and providing us with valuable feedback. Sorry for the inconvenience. thanks Amar

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed Stay
Stayed 1 night in Jul 2023
Response from Amar on 9 Sept 2023
Thank you for reaching out and providing us with valuable feedback. We're glad you enjoyed your experience.Have a good day. Amar

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing shower ever :)
Stayed 1 night in Jul 2023
Response from Amar on 9 Sept 2023
Thank you for reaching out and providing us with valuable feedback. We're glad you enjoyed your experience.

10/10 Excellent

terry

Stayed 1 night in Jun 2023

8/10 Good

Colin

Stayed 1 night in Jun 2023

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed in was adequate for our stay. It was nice and clean, good heating and excellent hot water supply. Access to mini bar if needed. One downside to the property is that it is quite a distance out of Wagga.
Stayed 3 nights in Jun 2023

8/10 Good

Calvin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet.
Stayed 4 nights in May 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Carolyn, West Bathurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service. The food is generous and exceptional. The room was well equipped, clean and daily servicing if required. Close to town centre within 5 minute drive.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet area on the edge of town
Stayed 3 nights in Apr 2023

8/10 Good

Lucy, Campbelltown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, room was clean and spacious. Location is great as it very close to everything. Though property is dated, the rooms have been renovated and are quite modern.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us. What you do need is a Toilet Brush in the Bath room.
Stayed 5 nights in Apr 2023

10/10 Excellent

carolina, Point Cook

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean late check in was smooth
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room and amenities. Very convenient and comfortable place to stay in Wagga.
Stayed 1 night in Mar 2023

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Clean room. Quiet Good shower Friendly staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa Joan

Stayed 1 night in Jan 2023

4/10 Poor

Luisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool was dirty and was not cleaned promptly

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful relaxing place friendly staff n clean
Stayed 1 night in Dec 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel room was very clean and spacious. quiet location with plenty of space to move around. short drive into town.
Response from Joel on 11 Dec 2022
Hi SandraGreat to see you enjoyed your stay.We hope to see you again sometime All the bestJoel and Alisha

10/10 Excellent

Ron

Stayed 1 night in Sep 2022

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice place to stay. Great location, nice room, delicious breakfast. Comfy Bed. Very Happy
Stayed 1 night in Aug 2022

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, cosy and clean
Stayed 4 nights in Aug 2022

10/10 Excellent

Leonie

Stayed 1 night in Aug 2022

2/10 Terrible

Eric

Stayed 2 nights in Jul 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room with good A/C
Stayed 1 night in Jul 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stop here as a halfway point after visiting my kids in Sydney. Excellent service, and the restaurant is fabulous too.
Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location.
Stayed 1 night in Jun 2022

8/10 Good

Colin

Stayed 2 nights in Jun 2022

8/10 Good

Katie, BURRILL LAKE

Travelled with partner
Liked: Staff & service, amenities
The Inn was very comfortable & quiet but for the cost the room was slightly tired looking wasn’t the cleanest that I expected. Initially walked in & the room smelt like bodies not a clean sanitised smell there were cobwebs, shower recess tiles on the floor looked like they needed a good scrub (brown marks) & hair quite visible in the recess. Carpet wasn’t vacuumed well, but for one night stay it did the job.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in Apr 2022

8/10 Good

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright clean good bedding A mini bar in a motel was a real surprise and appreciated. Tv was not working but the restaurant served amazing food so spent time there and watched my my computer. I am sure the property is trying to fix tv. I wouldn’t like to have kids without tv
Stayed 1 night in Apr 2022

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Pietro

Stayed 3 nights in Feb 2022
Response from Joel on 15 Feb 2022
Hi Pietro Thanks for the 10 out of 10 we really appreciate it. We hope to see you again soon Joel