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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
LCD TV, pay-per-view films
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
992 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationVienna State Opera4 min walk
Popular LocationAlbertina6 min walk
Popular LocationAustrian National Library10 min walk
AirportVienna (VIE-Vienna Intl.)30 min drive

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  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room
  • Senior Suite

    Room amenities

    • 116 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSenior Suite
  • Exclusive Room

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsExclusive Room
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite
  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Suite

    Room amenities

    • 130 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite

About this area

Vienna

Located in Vienna, Grand Hotel Wien is connected to a shopping centre. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Guests love the hotel's central location.
Visit our Vienna travel guide
View map
Popular Location

What's nearby

  • Vienna State Opera - 4 min walk
  • Albertina - 6 min walk
  • Spanish Riding School - 10 min walk
  • Austrian National Library - 10 min walk
  • Naschmarkt - 10 min walk

Getting around

  • Karlsplatz U-Bahn - 3 min walk
  • Wien Mitte Station - 15 min walk
  • AirportVienna (VIE-Vienna Intl.) - 30 min drive

Restaurants

  • Pho Sai Gon - 3 min walk
  • 1516 Brewing Company - 4 min walk
  • STADTBODEN - 4 min walk
  • Café Mendez - 4 min walk
  • Kruger's - 4 min walk

About this property

Grand Hotel Wien

Luxury hotel connected to a shopping centre in Vienna with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 205 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, coffee/tea makers and LCD TVs.
Grand Hotel Wien offers 205 forms of accommodation with minibars and a safe. LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, N°605 Grand Spa. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35 per day
  • Valet parking: EUR 35 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 26 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Bathtub
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Wien and receive a full refund?
Yes, Grand Hotel Wien offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Wien cancellation policy on our site for more details about any exclusions or requirements.
Is Grand Hotel Wien pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 30 per pet, per night.
How much is parking at Grand Hotel Wien?
Self-parking is available for EUR 35 per day. Valet parking is available for EUR 35 per day.
What time is check-in at Grand Hotel Wien?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Grand Hotel Wien?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Grand Hotel Wien provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 50 per vehicle, one-way, applies.
Where is Grand Hotel Wien located?
Located in Innere Stadt, this luxury hotel is steps away from Kaerntner Strasse and Musikverein. Vienna State Opera and Albertina are also within 10 minutes. Karlsplatz U-Bahn is only a 3-minute walk and Resselgasse Station is 7 minutes.
4.6
Wonderful
992 reviews
5 - Excellent
736
4 - Good
193
3 - Okay
39
2 - Poor
15
1 - Terrible
9

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Stayed 3 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much
Amazing hotel and staff, really felt expensive but comfortable.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful rooms, excellent location.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, amazing staff, great location. There wasn't anything that I didn't like about this hotel.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020