Venice City Center Hotels, Venice

"Hotel was in a great location, central but tucked away on a quiet lane. Easy to walk in every direction. Room was on the 4th floor, so lots of steps, but we got lucky that our room had a good view. The only negative for us was the beds and pillows not being the most comfortable, but not a deal breaker. Breakfast was a nice bonus. Staff are friendly. I would stay here again."

"Staff are very friendly and helpful"

"Great location and breakfast but I have issue about the smell of the room."

"Attentive and friendly staff. The hotel is conveniently located near museums."

"Description states elevator, however if you’re staying on the 2nd floor & have a room 253 or above, you’re climbing another 1-1/2 flights of narrow winding stairs. And going to the 3rd floor and coming down does not work! The carpet is threadbare on the stairs. If you go to the breakfast after 9:15 the room is overly overly warm. This hotel should not be rated at 7. This is the smallest room I have ever seen and it slanted. "

"Location was beautiful, staff was nice and welcoming , got a free upgrade as well, back patio was delightful… can’t complain… great cost benefit"

"Great atmosphere! Location to local activities was very convenient. Entire staff was very cordial and helpful. Room was tidy and clean."

"Amazing place to stay, staff is super friendly, room was very nice and clean. Beatrice was able to provide us a room with the balcony it was amazing view on a Grand canal. Thank you guys, you are the best!"

"My husband and I stayed here in early September 2025. The manager of this Hotel Ala in Venice offered us a free private excursion to Murano by boat, for their guests only he said. But I wanted to warn people in advance of this... The boat left right from the back door of our hotel. We loved this. After the tour and showing us the glass display shops on Murano, we did not buy anything. Because of this, on the boat back, they dropped us off right at the first stop in Venice (driver would not take us back to the hotel when asked) and we had to walk 35 minutes in 90 degree heat, just to get back to our hotel. Instead of bringing us back to where they picked us up from. We were not told this ahead of time. It was supposed to be a tour to/from the hotel. We complained after to front desk, but they did not care. So be forewarned about "free" Murano tours. They should not be in the business of deceiving their guests."