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Reviews of Bottega Hotel Boutique

2.5 out of 5
Bottega Hotel Boutique
Carretera Federal #3, Km 82.5, Valle de Guadalupe, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 193 reviews" "
Rating 8 - Good. 47 out of 193 reviews" "
Rating 6 - Okay. 28 out of 193 reviews" "
Rating 4 - Poor. 10 out of 193 reviews" "
Rating 2 - Terrible. 12 out of 193 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and well maintained property. Pretty garden and pool area. The staff were friendly and helpful. The beds are comfortable and plenty of hot water for a shower. The only suggestion I would have is the hotel could provide newer towels.
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding.
Stayed 2 nights in Jan 2024

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the Jacuzzi after hours
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place :)
Stayed 1 night in Feb 2024

10/10 Excellent

Mauricio, Laredo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is n the main highway, easy access and few minutes driving from main attractions. Hotel is small, but well distributed, beautifully decorated. Beautiful garden and fire pit placed in the patio, great gattering area.
Stayed 2 nights in Jan 2024
Response from Hotel Boutique on 18 Feb 2024
Thank you for sharing your positive feedback about the property. We are delighted to hear that you enjoyed the convenient location on the main highway and the ease of access to the main attractions. It's great to know that you found our hotel well-distributed and beautifully decorated, creating a pleasant and welcoming atmosphere.We take pride in our outdoor spaces, including the beautiful garden and the fire pit in the patio, providing a great gathering area for our guests. Your appreciation for these features is truly rewarding for us.If you have any further comments or suggestions on how we can enhance your experience or if there's anything specific you enjoyed during your stay, please feel free to let us know. We look forward to the opportunity to welcome you back and provide you with another positive and memorable experience in the future.

10/10 Excellent

Judith

Stayed 1 night in Jan 2024
Response from Hotel Boutique on 18 Feb 2024
hank you so much for your fantastic rating! We are thrilled to receive a perfect 10 out of 10 from you. Your satisfaction is our top priority, and we're delighted that you had such a positive experience during your stay. If there's anything specific that you particularly enjoyed or any suggestions you have for improvement, we would love to hear more.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and staff very helpful.
Response from Hotel Boutique on 18 Feb 2024
We are thrilled to hear that you found the hotel to be very quiet, providing a peaceful and relaxing atmosphere during your stay. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, so it's especially rewarding to hear that you found the staff to be very helpful. If there are any specific team members you would like to recognize or any particular aspect of their assistance that stood out to you, we would love to hear more.Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to welcoming you back.

10/10 Excellent

Derek, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was the location chosen after the first one, didn't meet my expectations! This was an excellent choice and we really had a good time here, so I highly recommend it!
Stayed 2 nights in Jan 2024
Response from Hotel Boutique on 18 Feb 2024
We are thrilled to hear that our hotel exceeded your expectations and that you had a great time during your stay! Your recommendation means a lot to us, and we truly appreciate your positive feedback. It's wonderful to know that we could provide you with an excellent experience, especially after the initial location didn't meet your expectations.If there are any specific aspects or features of the hotel that stood out to you and contributed to your positive experience, we would love to hear more. Our goal is to consistently provide exceptional service, and your feedback helps us in achieving that.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Boutique on 18 Feb 2024
Gustavo , gracias por su visita y preferencia.

10/10 Excellent

Florencio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was friendly.
Stayed 3 nights in Nov 2023

6/10 Okay

Edgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was great for a weekend getaway to rest, the valle de Guadalupe offers a great variety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Julio

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Hotel Bottega on 27 Oct 2023
Muchas gracias por su comentario, estaremos trabajando para mejorar y poder cumplir con las expectativas y necesidades.

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
It's a good place to spend the night..
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Stayed 2 nights in Sep 2023

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ❤️😍
Stayed 2 nights in Sep 2023
Response from Roberto on 10 Oct 2023
Los esperamos pronto !

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. A bit overpriced for what it is.
Stayed 1 night in Sep 2023
Response from Bottega on 17 Sept 2023
Gracias por compartir tus comentarios. Valoramos tus opiniones y lamentamos que sientas que nuestro servicio está un poco caro. Estamos constantemente evaluando nuestros precios para asegurarnos de ofrecer un buen equilibrio entre calidad y costo.

6/10 Okay

Ronald

Travelled with family
Not a 300 dollars hotel, room was extremely hot, A/C not enough for the room, closet rod was broken, towels old, falling apart, smell bad, chip toiletries, nothing good for breakfast, breakfast not ready until after 8:30 am, mattress was uncomfortable, shower head was plugged, the whole experience was awful, so bad that we left a day early, missing time with friends 😫
Stayed 3 nights in Aug 2023
Response from Hotel Bottega on 11 Aug 2023
We are sorry for the inconveniences during your stay, we will work on the details to be able to offer an improvement in our services, and give us the opportunity for a new visit.We appreciate your comments.

8/10 Good

Zuleyma

Stayed 2 nights in Jul 2023
Response from Hotel Boutique on 10 Sept 2023
Gracias por tu estancia.

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
The rooms and the service
Stayed 1 night in Jul 2023
Response from Bottega on 3 Aug 2023
Good morning, Oscar.Thank you for choosing us, we hope to see you soon

4/10 Poor

Martin, Bell gardens

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water to shower I have to shower whit cold water no internet had to finde personal dirty place not for the price $454 1 night worst birthday experience
Response from Hotel Boutique on 28 Jul 2023
Good afternoon Mr Martin.We are sorry for the inconvenience during your stay.One of our agents will contact you in the next few hours.

6/10 Okay

Mariana

Travelled with partner
Property is well located but the place looks run down, common areas aren’t clean. The lady at the check in desk is not helpful at all she barely welcome us and never mentioned that they offered a continental breakfast at the reception. Rooms don’t offer fridge or coffee maker, sorry but I don’t recommend this place.
Stayed 1 night in Jun 2023
Response from Hotel Boutique on 28 Jul 2023
Good morning Mariana.We appreciate her comment, as we were growing with it.and we will work on it.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean, location helped drive to other wine tastings. Continental breakfast was a plus and surprised.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nathalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people there very nice and helpful real real good to the guests.
Stayed 2 nights in Apr 2023

8/10 Good

grant

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting. Good restaurant.
Stayed 1 night in Mar 2023

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful
Stayed 1 night in Apr 2023

10/10 Excellent

Ciria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Close to everything, super clean and nice staff.
Stayed 1 night in Mar 2023

6/10 Okay

irasema, ontario

Travelled with partner
Liked: Cleanliness, staff & service
Our room had a terrible drainage smell and the water coming out of the restroom was brown and smelly. Front desk moved us to a different room but after a few hours, that room started smelling too. The odor was coming from the bathroom sink. Had to block the smell with a towel and a pillow put over the sink. The hotel looks nice and well kept but couldn’t have a proper restful night because of the foul smell. Front desk person was very helpful to the best of his capabilities.
Stayed 1 night in Mar 2023

10/10 Excellent

Ivor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for us towing a boat plenty of safe parking, excellent staff and manager. Would stay there again.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in all of Valle
Bottega is a quiet and clean little place not that far from some of my favorite places like Finca Altozano, Hacienda Guadalupe and Bruma. I would stay here again.
Stayed 2 nights in Oct 2022

6/10 Okay

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Pictures can be very deceiving. Definitely not what I was expecting. They make this place look very nice in pictures, the pool looks huge but in reality it’s so small and when they say they have breakfast it’s only cereal. This place doesn’t have a kitchen, the rooms don’t have a fridge either.
Stayed 2 nights in Sep 2022

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, clean and the staff is nice
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Very Friendly staff. It’s a very nice place to get away for couple days. They serve breakfast and that’s a plus since there is no restaurant nearby.
Stayed 1 night in Jul 2022

2/10 Terrible

Bethania

Business traveller
I arrive at the hotel at 4:00PM to check in, and a guy was waiting at the gate with a printed report of guests. He confirmed my reservation from the list and apologize telling me that the hotel was closed for business. So I couldn’t stay. Why didn’t I receive a notification prior to my arrival to give me the opportunity to book elsewhere?
Stayed 1 night in Jun 2022

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Carla Denisse

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Muy bien servicio, ubicación y amenities. No cerraba la puerta del cuarto y el ruido de los otros cuartos se escucha mucho. Me quedaría nuevamente sin dudarlo.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Herminia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place
Stayed 2 nights in Apr 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Dominic

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Malas instalaciones, el calentón no servia, mala atención, el desayuno muy pobre, me enferme en ese lugar no recomiendo a ese hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and it's a cute place. It was right on the main road, although we couldn't hear the road noise from our room.
Stayed 2 nights in Nov 2021

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and Great spot to be at when visiting Valle de Guadalupe
Stayed 1 night in Oct 2021

10/10 Excellent

Carlos

Stayed 1 night in Oct 2021

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the room was nice and large. It was a bit loud being on the road but the service was great and the stay was overall nice.
Stayed 1 night in Oct 2021

8/10 Good

Diana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Myra at reception was exceptional- she really took care of us and made sure we were happy! Thanks Myra!
Stayed 2 nights in Oct 2021