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"the breakfast was lovely fresh and hot and good choices"

"Wonder style and decor. Lovely bar and service. Breakfast order was hard to get right so we went elsewhere for that. Everything else first class."

"Lovely hotel well placed for the city centre. Very walkable and parking close by. Lovely staff and great pool and spa "

"Staff, room, bed, shower all really good. Breakfast v average but included within standard cost. Good value and great location. "

"A really great family hotel right next to the Wookey Hole attraction. Rooms were spacious and very clean and the bed was very comfortable indeed. Great value for money and would definitely stay again."

"Overall our stay was pleasant. The room and hotel itself is beautiful. Our issue came with the food. We wanted some food at about 9:15pm sent to our room and all that was available were tiny sandwiches which were not substantial. I have stayed at many 5 star hotels that offer far greater choice and variety with room service, especially when it’s at a relatively normal hour. We had high hopes for the breakfast but unfortunately was underwhelming for a whopping £30 per person I was expecting a lot more choice. The flavours and offerings for a 5 star hotel were sub par. The eggs benedict felt like it was made at a 2 star hotel. I would say that also waiting about 20 mins for each dish was far too long. It looks like the hotel is lacking a proper breakfast buffet reminiscent of what you would expect at a luxury hotel. It’s safe to say although the hotel is beautiful I will not be staying again although the spa and massages we had were lovely."

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Basic and easy for last minute stay as our train back to London was too late. Very basic but clean. Warning that windows don’t open. We paid “extra for window” that doesn’t even open. "

"Staff were extremely friendly and very helpful. Great location of Bath city centre, just a short walk. We had no problems parking onsite."