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Not many eatery around but like the hotel in terms of cleanliness, amenities and thoughtfulness on design
Soo
Stayed 1 night in Jun 2024
Response from MONday Apart Premium Ueno Front desk on 2 Jun 2024
Thank you for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of us at MONday Apart Premium Ueno look forward to welcoming you again.
Very clean rooms with polite and helpful staff. Only thing TV and washing machine doesn't have any translation but overall a very pleasant experience.
Maria Cecilia
Stayed 5 nights in May 2024
Response from MONday Apart Premium Ueno Front SHRESTHA on 2 Jun 2024
ChatGPTThank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our rooms to be clean and our staff to be polite and helpful. Providing exceptional service and maintaining a high standard of cleanliness are top priorities for us, so it's great to know that we succeeded in making your experience pleasant.We appreciate your feedback regarding the lack of translations for the TV and washing machine. Your comments are valuable to us as we strive to continuously improve our services and amenities. We will definitely take your suggestion into consideration and explore ways to enhance the experience for our international guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Also, if youre planning to visit nearby, please consider to stay with us again. All of our staff member look forward to welcoming you.
6/10 Okay
Man Wai
30 May 2024
Liked: Cleanliness
disappointed because of check out time couldn't be delayed
Man Wai
Stayed 5 nights in May 2024
Response from MONday Apart Premium Ueno Front Desk on 30 May 2024
Thank you very much for using MONday Apart Premium Ueno.We also appreciate you taking the time to send us your feedback despite your busy schedule.The final check-out time at our hotel is 10:00 AM. Check-outs later than this time are possible for a fee.Also, we may not be able to accommodate your request depending on the number of reservations on the day. We appreciate your understanding.We hope you will consider using our hotel again if you have the opportunity.
Response from MONday Apart Premium Ueno Front desk on 30 May 2024
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Premium Ueno Front Desk"
10/10 Excellent
craig
Travelled with family
28 May 2024
Liked: Cleanliness, amenities
the service manager Ishan i think was a great host, nothing was too much trouble, safe and clean, great location, well managed accomodation
craig australia
craig
Stayed 5 nights in May 2024
Response from MONday Apart Premium Ueno Front SHRESTHA on 28 May 2024
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that our service manager, left such a positive impression on your stay. Providing exceptional service is at the heart of what we do, and it's wonderful to know that Ishan went above and beyond to ensure your comfort and satisfaction.We take great pride in maintaining a safe and clean environment for all our guests, so it's fantastic to hear that you found our accommodations to meet your expectations in this regard. Our team works tirelessly to uphold high standards of cleanliness and hygiene, and your acknowledgment of this effort means a lot to us.We're delighted that you found our location convenient for your needs. Whether it's exploring the local attractions or simply getting around town, we aim to provide our guests with a prime location that enhances their overall experience.Once again, thank you for choosing to stay with us and for sharing your kind words. We hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,
15 minutes walking distance to Ueno Station. If closer, it would be better, especially you have many large luggage with you.
Jingda
Stayed 5 nights in May 2024
Response from MONday Apart Premium Ueno Front Desk on 16 May 2024
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.The nearest station to our hotel is Iriya on the Hibiya Line, which is about a 6-minute walk away.Ueno is one station next to Iriya, so of course it is one station further away.Please use the nearest station as it is closer.We will continue to strive for customer satisfaction in the future.If you have the opportunity, please come again.All of us at MONday Apart Premium Ueno are looking forward to seeing you soon.MONday Apart Premium Ueno Front desk"
Great lace to stay. Local, nearby eateries, quickmarts close, people polite and helpful, Ueno station close.
Londa
Stayed 4 nights in May 2024
Response from MONday Apart Premium Ueno Front Desk on 11 May 2024
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Premium Ueno Front Desk"
10/10 Excellent
Susan
8 May 2024
Susan
Stayed 4 nights in May 2024
Response from MONday Apart Premium Ueno Front desk SHRESTHA on 29 May 2024
Thank you immensely for taking the time to share your experience with us. It's truly rewarding to receive such glowing feedback, and we're thrilled to hear that you had a wonderful stay at our hotel.If you had any wonderful moments you want to share, suggestions or improvement you want to see in the future. We are all ears and appreciate your feedback. Also, we will do our best to improve and meet your expectations.If you are planning to travel nearby, please consider to stay with us. We look forward to see you again.Warm regards
8/10 Good
Wai Hung
Travelled with family
7 May 2024
Liked: Cleanliness, amenities
the quality of the Apartment great and staff was very helpful/friendly. But the location is abit far from the train station, you can easily take a taxi from Ueno station which is about 500-700yen only. you can easily buy food/drink at 7-11 and Lawson nearby. For such budget, i will suggest to stay in this Apartment!
Wai Hung
Stayed 4 nights in Apr 2024
Response from MONday Apart Premium Ueno Front Desk on 7 May 2024
Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart Premium Ueno are looking forward to seeing you again.
Property was clean. Location wasnt that great but that was expected. Property size is not that great. Its basically a renovated studio room typical of what you find in tokyo. I have stayed in a few of these types of units so imho the renovation is nicely done and everything is functional and the fixtures are good. My main issue i have is that the room appears bigger in the ad than it actually is considering the price they are advertising. The room may only be slightly larger than your typical hotel room. Other than this apartment was comfortable and i did enjoy my stay and check in and out was easy
hiep
Stayed 2 nights in May 2024
Response from MONday Apart Premium Ueno Front on 4 May 2024
Thank you very much for using MONday Apart Premium Ueno.Also, thank you for taking the time out of your busy schedule to post a review.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.
10/10 Excellent
KEIKO
Travelled with family, Travelled with family and small children
Response from MONday Apart Premium Ueno Front on 24 May 2024
Thank you very much for choosing MONday Apart Premium Ueno.We would also like to thank you for taking time out of your busy schedule to share your impressions with us.We have carefully selected the fixtures and furnishings of our hotel to ensure that our guests have a comfortable stay.We are truly honored that you are satisfied with our services.We will continue to strive for your satisfaction in the future.We look forward to welcoming you again.All of us at MONday Apart Premium Ueno look forward to serving you again.
Response from MONday Apart Premium Ueno SHRESTHA on 20 May 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. If you have any suggestions or improvements you want to see in the future, any exciting moments during your stay with us, please do not hesitate to contact us. We will appreciate your constructive feedback, as it helps us to continuously improve and enhance the experience we provide to our guests. Rest assured, we will take your comments into consideration as we strive to make every guest's stay even better. If you are planning to visit nearby, please consider to stay with us. Best regards
Response from MONday Apart Premium Ueno Front desk on 18 May 2024
Thank you for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of us at MONday Apart Premium Ueno look forward to welcoming you again.
Response from MONday Apart Premium Ueno Front Desk on 6 May 2024
"Thank you very much for choosing MONday Apart Premium Ueno.Thank you also for taking time out of your busy schedule to write a review.Our hotel is a flat hotel for long-term stays based on the concept of "living" rather than "staying".We aim to provide rooms that feel like home, with separate bathrooms and toilets, kitchens and washing machines in the rooms.We will continue to make every effort to satisfy our guests.We look forward to welcoming you again when the opportunity arises.All of our employees look forward to welcoming you again.MONday Apart Premium Ueno Front desk"