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Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Featured image
Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

Explore the area

  • Popular LocationShinjuku Gyoen National Garden9 min walk
  • Popular LocationIsetan Department Store Shinjuku10 min walk
  • Popular LocationOmoide Yokocho16 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

About this area

Tokyo

Citadines Shinjuku Tokyo is located in Shinjuku, a neighbourhood in Tokyo, and is in the city centre and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Isetan Department Store Shinjuku and Tokyo Anime Center. Shinjuku Gyoen National Garden and KidZania Tokyo are not to be missed. Guests love the property's quiet location.

What's nearby

  • Shinjuku Gyoen National Garden - 9 min walk
  • Isetan Department Store Shinjuku - 10 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo National Olympic Stadium - 3 min drive
  • Meiji Jingu Shrine - 5 min drive

Restaurants

  • Yoshinoya - 2 min walk
  • BEERPUB BAMBOO - 3 min walk
  • Jinroku - 3 min walk
  • Doutor Coffee Shop - 4 min walk
  • Vector Beer Factory - 4 min walk

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 17 min drive

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku, walk to Shinjuku Gyoen National Garden
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a fridge.
Citadines Shinjuku Tokyo offers 160 forms of air-conditioned accommodation with washers/dryers and a safe. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 880 for adults and JPY 880 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Hairdryer
  • Free toiletries
  • Slippers

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • JPY 6050 per accommodation per day
  • 1 per room (up to 18 lbs/8 kg)
  • Pets allowed in specific rooms
  • Cats and dogs welcome

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheel-chair doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Reception hall

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that buffet meal service is not available at this property until further notice.
This property’s buffet breakfast service is suspended through December 31, 2021.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 6050 per accommodation, per day
Dogs and cats welcome
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: JPY 880 for adults and JPY 880 for children (approximately)
  • Self-parking fee: JPY 2750 per night
  • Pet fee: JPY 6050 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1224 out of 2133 reviews
5 - Excellent 57%
Rating 4 - Good. 778 out of 2133 reviews
4 - Good 36%
Rating 3 - Okay. 105 out of 2133 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 2133 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 2133 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Service Above and Beyond!
We stayed at the Citadines Shinjuku for our 2 week quarantine after arriving in Japan, and then for another 2 weeks, a total of a month. We had a perfect stay. The rooms are basic, however, the service provided by the staff was excellent. The front desk went above and beyond - everyone went out of his/her way to help us make our stay comfortable. The housekeeping team was amazing and helpful. The rooms were clean and came with detergent, utensils, pots and pans, dish cloths, plates, everything we needed. The location is great - the subway station was very close by, and there were at least 5 convenience stores within a 5 minute walk. A good size laundry room with 4 washing machines and 4 dryers. Highly recommended for a no-frills stay in a convenient location and with top notch service.
Stayed 27 nights in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Excellent! I would stay again! It has a desk to work, and a couch. So much space, and a mini-kitchen.
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021