Had a great stay here last week. Hotel staff was very friendly. I accidentally booked a smoking room, not realizing that I did, and they were very accommodating in switching us to a non-smoking room without any issues. The rooms itself aren't particularly large, but it was comfortable. I was a little nervous staying here because of the negative reviews I read about the rooms smelling of body odor, but we didn't notice this at all. Rooms were very clean and well maintained. There's a restaurant on site La Casita which we didn't get to try, but they do have a bar there that my husband went to. Hotel is conveniently located, walking distance to high end luxury shopping as well as the Ginza mall. There is no doorman or anyone who will help with your luggage, so don't expect that service. I would recommend this hotel, great value for a comfortable stay.