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Reviews of Hotel Resol Stay Akihabara

2 out of 5
Hotel Resol Stay Akihabara
2-17-10 Kandasudacho, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 75 reviews" "
Rating 8 - Good. 22 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and the location was extremely convenient since it was near the Akihabara station.
Stayed 3 nights in Apr 2024

8/10 Good

TENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient, easy access to akihabara. Facilities are new, but a little overpriced.
Stayed 1 night in Apr 2024

10/10 Excellent

Carmelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Lobby area had free beverages and toiletries. Convenient laundry room and staff were super helpful and friendly!
Stayed 9 nights in Feb 2024

8/10 Good

Lizi

Stayed 4 nights in Dec 2023
Response from 宿泊課 西澤 on 29 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.Each room in our hotel has a different floor plan, so you will feel a different atmosphere depending on the room you use that day.We will continue to strive to create a better hotel in the future, and all of our staff members look forward to your next visit.

8/10 Good

Chin Lip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.Each room in our hotel has a different floor plan, so you will feel a different atmosphere depending on the room you use that day.We will continue to strive to create a better hotel in the future, and all of our staff members look forward to your next visit.

10/10 Excellent

Joanna Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Stayed for 3 nights, and will definitely stay here again. They have AMAZING amenities, theyre at the reception area and guests can just help themselves. They dont clean the room everyday but they provided new towels and bottle of water daily. Helpful staff. Rooms were surprisingly spacious (for japanese standard - been to Japan 5 times so ive been to different hotels)

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, good location to akiba station, laundry.
Stayed 6 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.Thank you very much for your evaluation.Our hotel is located a 3-minute walk from Akihabara Station, making it a very popular base for sightseeing.I look forward to seeing you again when you come to Japan.

10/10 Excellent

Brian, Huntington Beach

Travelled with family, Travelled with group
Liked: Amenities
Hotel was very cozy. Great location and friendly staff.
Stayed 4 nights in Nov 2023
Response from 宿泊課 西澤 on 9 Nov 2023
Thank you very much for using Hotel Resol Stay Akihabara.Thank you very much for your evaluation.We are very happy to hear that you enjoyed your stay with us. All of our staff will continue to strive to provide a comfortable stay for our customers, so please use our hotel again when you come to Japan. We look forward to meeting you.

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Convenient to train line and in a walkable area.
Stayed 4 nights in Oct 2023
Response from 宿泊課 西澤 on 27 Oct 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

KEVIN GIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oct 2023, looks pretty new. Professional staff. Walk north crossing the bridge to reach Akihabara station. 24h microwave, coin laundry. Recommended.
Stayed 5 nights in Oct 2023
Response from 宿泊課 西澤 on 15 Oct 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.Our hotel opened in April of this year and is located approximately 3 minutes walk from the JR Akihabara central ticket gate and approximately 2 minutes walk from Iwamotocho Station A2 exit, so it is suitable for customers who are planning to go out from the hotel. We hope you will find it comfortable to use.All of our staff members are looking forward to seeing you again.

10/10 Excellent

Colin, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 amazing! Been to Tokyo many times and this was one of the best. Great location walk to Akihabara in a couple mins, quiet, they have amenities at the lobby to take, nicest staff, clean everything just great!
Stayed 4 nights in Sep 2023
Response from 宿泊課 西澤 on 25 Sept 2023
Thank you for staying at Hotel Resol Stay Akihabara.We are very happy to receive your high evaluation and compliments.We will continue to strive to create an even better hotel. All of our staff are looking forward to seeing you again.

10/10 Excellent

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Even though it was right next to the rails, it was very quiet. New hotel with all the amenities. Close to a station and the whole akihabra experience.
Stayed 2 nights in Jul 2023
Response from 宿泊課 西澤 on 17 Aug 2023
Thank you for using Hotel Resol Stay Akihabara.Our hotel opened in April this year, and is located about a 3-minute walk from the JR Akihabara Central ticket gate and a 2-minute walk from the A2 exit of Iwamotocho Station. We hope you can use it comfortably.We will continue to make every effort to be a hotel that satisfies our customers.looking forward to seeing you coming again.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything, lovely room, staff were so friendly. Will be back!
Stayed 10 nights in May 2023
Response from 宿泊課 西澤 on 20 Jul 2023
Thank you for using Hotel Resol Stay Akihabara.Also, thank you for your evaluation.We will continue to strive to make a better hotel, so if you have another chance, we would appreciate it if you could use it.looking forward to seeing you coming again.

6/10 Okay

Roger You Heon

Stayed 1 night in May 2023
Response from 宿泊課 西澤 on 20 Jul 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

6/10 Okay

Youngjoong

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Coffe at lobby lounge was pretty good. My room was so tiny.
Stayed 4 nights in May 2023
Response from 宿泊課 西澤 on 20 Jul 2023
Thank you very much for choosing Hotel Resol Stay Akihabara from among many hotels. We are very happy that you were satisfied with the welcome coffee and welcome drink that we put a lot of effort into at our hotel.We are looking forward to seeing you again.

10/10 Excellent

Kristian

Liked: Cleanliness, property conditions & facilities
Staff were amazing. Amenities were plentiful. Rest area was fab. Will definitely stay again.
Stayed 1 night in Apr 2023
Response from 宿泊課 西澤 on 22 Jul 2023
Thank you very much for using Hotel Resol Stay Akihabara.We have a wide variety of amenities to meet a wide range of needs.In addition to basic items such as toothbrushes, hairbrushes, and razors, we are proud of our amenity buffet, which includes skin care sets and bath salts for men and women, and tea that you can enjoy in your room.We will continue to strive to create a better hotel, so if you have another chance, we would appreciate it if you could use it.All employees are looking forward to seeing you.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. Staff were super helpful and friendly, the communal areas were brilliant. Rooms were spot on. Great location. Will stay here again for sure.
Stayed 1 night in Apr 2023
Response from 宿泊課 西澤 on 22 Jul 2023
Thank you for choosing our hotel from among many hotels.We are very happy to hear from our guests that they would like to stay again. Thank you for your kind words, we will continue to strive to provide better service in the future.Thank you for your kind comments.We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from 宿泊課 西澤 on 22 Jul 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

LILY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very comfortable
Stayed 4 nights in Apr 2023
Response from 宿泊課 西澤 on 22 Jul 2023
Thank you for using Hotel Resol Stay Akihabara.Thank you very much for your evaluation during your busy schedule.We will continue to strive to make a better hotel.

10/10 Excellent

Ming Hei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Shiori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Takeru, Yokkaichi shi

Stayed 2 nights in Feb 2024

8/10 Good

WENG KIN

Liked: Staff & service, amenities, property conditions & facilities
近車站,周邊機能方便,旺中帶靜
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. Location is very convenient, just a short walk to Akihabara station. Hotel is very clean and has nice lobby area with working desks and free coffee etc. Only small thing we didn’t like was the light setup in the room - one of the lights was automatic so if you had to go to bathroom during night, the room light would switch on automatically when you move. Also, if you didn’t have the room light switched on, bathroom light didn’t work.
Stayed 4 nights in Dec 2023

10/10 Excellent

DAEGON

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 宿泊課 西澤 on 29 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

YU CHEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離車站不遠。即是旁邊是路軌也不會太吵
Stayed 1 night in Dec 2023

10/10 Excellent

szu ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

Wing Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean
The room is clean. Since it’s a bit small and most of time I only can sit on the bed. The tea and coffee which can collect at reception are tasty. Because there is no room cleaning every day, so you can sleep until noon. Staff are friendly. Also the location is good.
Stayed 4 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.We are very happy to read your compliments regarding our staff, amenity bar, and in-house facilities.As part of our SDGs, our hotel allows guests to choose what they like from the amenity bar.In addition to basic amenities such as toothbrushes and hairbrushes, we carry a wide variety of products including women's skin care products, bath salts, coffee and tea. We will continue to put effort into improving our amenities to ensure the satisfaction of all of our guests, so we hope that you will enjoy your stay next time.All of our staff members are looking forward to seeing our customers again.

10/10 Excellent

HWANJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

8/10 Good

Koichi

Stayed 2 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

Paul Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su precio y facilidad de llegar
Stayed 5 nights in Sep 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.Our hotel opened in April of this year and is located approximately 3 minutes walk from the JR Akihabara central ticket gate and approximately 2 minutes walk from Iwamotocho Station A2 exit, so it is suitable for customers who are planning to go out from the hotel. We hope you will find it comfortable to use.All of our staff members are looking forward to seeing you again.

10/10 Excellent

chie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

Byeongcheol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

Rémy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique
Fantastique Chambre tres propre. Beaucoup d'amenities offertes ainsi que le café. Personnel tres professionnel Tres bonne localisation.
Stayed 3 nights in Nov 2023
Response from 宿泊課 西澤 on 13 Dec 2023
Thank you very much for using Hotel Resol Stay Akihabara.Thank you very much for your evaluation.We are very happy to hear that you were satisfied with our welcome coffee, welcome drinks, and a wide variety of amenity bars.All of our staff members are looking forward to seeing our customers again.

10/10 Excellent

Chi Yun

Travelled with group
Liked: Cleanliness, staff & service, amenities
環境安靜,交通方便,有機會下次會想再入住!
Response from 宿泊課 西澤 on 9 Nov 2023
非常感谢您使用秋叶原 Resol Stay Hotel 酒店。感谢您的评论。我期待着再次见面。

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility of the hotel is just great since it is only two minutes away from Akihabara station. The rooms are quite small, but that is to be expected of Japanese hotels; the staff is also really nice and helpful. Would definitely stay here again!
Stayed 5 nights in Sep 2023
Response from 宿泊課 西澤 on 11 Oct 2023
Thank you very much for using Hotel Resol Stay Akihabara. Our hotel is close to Akihabara Station, and is used by many people as a base for travel. All of our employees are looking forward to seeing you again when you come to Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 宿泊課 西澤 on 16 Sept 2023
Thank you for using Hotel Resol Stay Akihabara this time.Thank you very much for your evaluation.We look forward to your next visit.

10/10 Excellent

Suyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
재방문 의사 완전 있음
저는 청결을 가장 중요시하는데 방도 화장실도 모두 깨끗해서 매우 만족스러웠습니다! 방은 좁았지만 침대, 간이테이블, 냉장고, 협탁 등이 작게나마 갖춰져 있어 좋았어요! 직원 분도 차근차근 잘 설명해주시고 친절하셨어요! 다음에도 묵을 것 같습니다^^
Stayed 1 night in Sep 2023
Response from 宿泊課 西澤 on 14 Sept 2023
Thank you very much for choosing our hotel out of many hotels.We are very happy to receive your high evaluation and compliments.Each room in our hotel has a different layout, so we believe that you will experience a different atmosphere depending on the room you use that day.We will continue to strive to create an even better hotel, and all of our staff are looking forward to your next visit.

8/10 Good

Koji

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
滞在しやすい
交通の便もよく、カウンターの対応もよし、ビジネススペースもとてもよいいのでよく利用しています。 ただ最近、枕が臭います。前回は電話して交換してもらいましたが今回もやはり臭い、連絡も面倒なので枕なしで寝ました。他は素晴らしいのにこの点だけ残念です。早めに改善されることを期待しています。
Stayed 1 night in Aug 2023
Response from 宿泊課 西澤 on 31 Aug 2023
いつも当館のご利用、誠にありがとうございます。しかしながら枕につきましてはご不便をおかけしてしまい誠に申し訳ございませんでした。早急に改善に清掃の者と連携とってまいります。これからもご満足していただけるホテルとなるよう日々努めて参ります。またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

yoshiko

Stayed 1 night in Aug 2023
Response from 宿泊課 西澤 on 29 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from 宿泊課 西澤 on 22 Aug 2023
Thank you for using Hotel Resol Stay Akihabara.Also, thank you for your evaluation.We are looking forward to seeing you again.

8/10 Good

MISATO

Stayed 1 night in Aug 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Tamami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗でとても快適でした。
Stayed 3 nights in Aug 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。当ホテルは、JR・日比谷線「秋葉原駅」より徒歩約3分、都営新宿線「岩本町駅」より徒歩約2分、神田川を渡ってすぐの場所にあり交通移動に際しても便利な場所となっております。秋葉原観光だけではなく秋葉原を起点に都内を満喫できるかと思っております。今後もお客様によりご満足いただけるホテルづくりに努めて参りますのでまた当館をお選びいただけますと幸いです。

10/10 Excellent

Youngjoon

Stayed 9 nights in Jul 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Yu-Chia

Stayed 1 night in Jul 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

SUZUKI

Stayed 1 night in Jul 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

2/10 Terrible

Ken

Stayed 1 night in Jul 2023
Response from 宿泊課 西澤 on 30 Jul 2023
この度はホテルリソルステイ秋葉原をご利用いただきありがとうございます。お忙しい中、ご評価頂きまして誠にありがとうございます。これからもより良いホテル作りに努めて参ります。

8/10 Good

JEN CHUN

Stayed 3 nights in Jul 2023
Response from 宿泊課 西澤 on 22 Jul 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Bomin

Stayed 4 nights in Jul 2023
Response from 宿泊課 西澤 on 17 Aug 2023
この度はホテルリソルステイ秋葉原をご利用頂きましてありがとうございました。また、ご評価を頂きまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。