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"The staff / location / and service was amazing. Honestly the staff makes this hotel very special! Thank you so much <3 "

"The hotel looks impressive. Staff were very attentive. The room was nice, spacious and a nice temperature. There were a few crumbs, fluff and a receipt on the floor so could have been cleaner. The biggest disappointment was the lack of biscuits. Perhaps swap the shoe shine kit or shower cap for some biscuits. It's a shame as the coffee facilities were good but only 2 tea bags and 2 coffee pods. Breakfast there was a good choice and everything was fresh and lovely. Overall our stay was very pleasant and everything within a good distance. "

"Very impressed with the check in staff and also the bar staff. Lovely room too"

"It’s was beautiful, I did mention to my husband that this was the second time we had stayed here and I most certainly would stay again thanks "

"Really great hotel, super clean and modern - would recommend!"

"Great location, tons of restaurant and coffee shops choices, friendly staff, and clean facilities. Highly recommended."

"Very friendly staff and lovely restaurant/ bar. Bit confusing as a walking couple arriving at the station and trying to find the hotel but when leaving found the easy route back to the train station. If researched better would have been easy."

"We have visited this hotel on several occasions and it is lovely to see it after the refurbishment. It has been done to a very high standard and the dining options available are excellent. "

"Excellent location for attending an event at the Liverpool Arena. Clean throughout and very friendly staff - bar, reception and housekeeping all excellent! Food was delicious and served quickly. "