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"Clean room, very friendly staff and amazing breakfast buffet!"

"Great location beautiful hotel"

"Hotel was a great value, if we ever end up back at universal Osaka will definitely stay here again!"

"It was awesome! One of the front desk guys Joon I think it was, was super helpful helping us send our luggage to our next stop. Beds super comfortable, housekeeping came every day to do a full clean and free water bottles, very similar to most American chains so I loved it! Asides from the grouchy receptionist the last night that told us that it was “dark hour” to go hang out to the 2nd floor that we did not know was a place to hang out since early morning you gotta pay to get in."

"Best hotel I’ve stayed in while vacationing in Japan"

"Staff were great and very nice hotel with a great location"

"Great location and hotel "

"Great location, clean rooms, good breakfast"

"Beautiful, clean, and quiet hotel with very helpful professional staffs."

"Best stay in Japan!"

"Amazing room and customer service "

"Great hotel, great staff, & great location"

"Great locations, good size rooms and great buffet breakfast."

"Very clean and comfortable hotel with exceptionally friendly staff—we had a wonderful stay."

"Excellent service and accessible area."

"Convenient location, friendly staffs, has a free public hot and cold tub plus a sauna. The gym is decently equipped most hotels don't have a gym at all in Japan and in Asia in general. Definitely recommend staying here if you're in the area."

"Grea hotel in all ways with excellent location!!!!"

"The hotel was located in a perfect area."

"Very clean, spacious, excellent for family visiting universal studios! Would definitely stay again "

"Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!"