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Reviews of Travelodge Hotel Sydney Airport

4.5 out of 5
Travelodge Hotel Sydney Airport
289 King Street, Mascot, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 861 out of 1541 reviews" "
Rating 8 - Good. 491 out of 1541 reviews" "
Rating 6 - Okay. 113 out of 1541 reviews" "
Rating 4 - Poor. 42 out of 1541 reviews" "
Rating 2 - Terrible. 34 out of 1541 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 20 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

6/10 Okay

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with shuttle to airport
Stayed 1 night in Feb 2024
Response from Travelodge Sydney Airport on 19 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good facilities and restaurant.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 18 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Kevin

Travelled with family
Right for the night
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 18 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve for the future.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoyed our stay. We use this hotel to stay overnight and Go to the Airport in the morning. Staff are great the restaurant is nice and affordable. Rooms are clean
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 17 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Duty Manager on 17 Apr 2024
Dear Kenny,Thank you for your review. We're glad to hear that you found the hotel clean. If there's anything specific we can improve upon to earn that extra star, please let us know. We value your feedback and hope to welcome you back soon!Kind Regards,Natalia Demczuk

8/10 Good

Ian, Curtin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay near I needed to be for work
Stayed 1 night in Apr 2024
Response from Duty Manager on 16 Apr 2024
Dear Ian,We're glad to hear that our location was convenient for your work trip! If there's anything specific that we can improve upon to earn that fifth star, please feel free to let us know. Your feedback is valuable to us, and we're always striving to make our guests' experiences even better. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Natalia Demczuk

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ideal for a quick stopover the night before an early flight. On site bar and restaurant. Walking distance to other restaurants and convenience shop.
Stayed 1 night in Apr 2024
Response from Duty Manager on 12 Apr 2024
Dear Sue,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our hotel was ideal for your quick stopover before your early flight. It's great to know that you found our on-site bar and restaurant convenient, and we appreciate your feedback about the nearby dining options and convenience shop. We hope to welcome you back for another pleasant stay in the future.Warm regards,Natalia Demczuk Duty Manager

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except it was not quiet! I was in a corner room on the 6th floor.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
thank you very much for your feedback and stay.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff and food was pretty darned terrific!
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next vist.

6/10 Okay

R

Travelled with family
Overall good experience
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
Thank you very much for your feedback and stay, please let us know how we can improve for the future.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, bar & restaurant staff were friendly & helpful. Shuttle staff & driver need to put their phones away when working.
Stayed 1 night in Apr 2024
Response from Eufemia Macri | Assistant Hotel Manager on 12 Apr 2024
Dear Marc, Thank you for taking the time to leave a review about your recent stay!We pride ourselves on our superior service. I have advised the manager of the Shuttle Service regarding your comments and am confident they will take this onboard.

8/10 Good

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 11 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to Airport and within walking distance to the train station. Breakfast was great n dinner was good too.
Stayed 2 nights in Mar 2024
Response from Chhing on 8 Apr 2024
Hi Vicki,Thank you for leaving us a feedback, i am so glad you enjoyed your stay. We hope to see you again soon.Regards

10/10 Excellent

Phil, Winmalee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel, close to the airport. Will stay again when flying
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 5 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel for airport overnight stay. Nice clean modern rooms. Good dining hub at nearby Mascot train station neighborhood, about a 10 minute walk.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 5 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

6/10 Okay

peter

Travelled with partner
paying for breakfast
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 1 Apr 2024
Hi Peter, Thank you for taking the time to leave us a feedback, we appreciate it very much. Hope to see you again soon.RegardsChhing

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Able to walk to subway and shops.
Stayed 2 nights in Mar 2024
Response from Travelodge Sydney Airport on 29 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Annette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to the airport I thought that the noise would disturb my sleep but it did not, very little noise from aircraft or vehicles.
Stayed 2 nights in Mar 2024
Response from Travelodge Sydney Airport on 28 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Alireza

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No shops around.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 27 Mar 2024
Thank you for your feedback and stay.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Thank you for the 4/5 stars Ashley!We appreciate it

10/10 Excellent

Dan, Victoria

Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 16 Apr 2024
Dear Dan, Thank you for the 5/5 rating! - We really appreciate it.

10/10 Excellent

Helio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to base from with vehicle.
Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Dear Helio, Thank you for the review! We are lucky to be located so close to the airport. We look forward to welcoming you back soon

2/10 Terrible

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected. If I had to do it again would look for motel closer to train station
Stayed 5 nights in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Dear Bruce,Thank you for taking the time to leave a review about your recent stay. I am so sorry to hear we do not meet your expectations and would have loved more details on where we feel short. Our commitment to providing superior service is very important to the hotel. I hope you decide to visit again.

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for dropping off car hire car nearby after long tour then shuttle to airport next morning. Very convenient for Mascot stores and restaurants and lovely staff
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 11 Apr 2024
Thank you very much for your feedback and stay.

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet seat , though clean, was so old there were stains that looked like feces as the back half of seat the paint was worn and as I said stained. Also, the metal holding up the hand soap container was really rusty!
Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Dear Alexandra, Thank you for taking the time to leave a review about your recent stay with us. I am sorry to hear about the toilet seat. I have organised with the Maintenance team to have this replaced as soon as possible. We look forward to having the opportunity to welcoming you back soon.

10/10 Excellent

karen

Great location and very handy airport shuttle service just behind hotel. Great price too.
Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Dear Karen, Thank you for your review! We are lucky to be located so close to the airport and have a great relationship with the shuttle company. We look forward to welcoming you back soon.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Dear Adrian, Thank you for the 5/5! We appreciate it!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and excellent service
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 22 Mar 2024
Thank you for your feedback and stay, We look forward to you next stay with us.

10/10 Excellent

Virasinh

Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 10 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next vist with us.

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 21 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Ratu Isoa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend the hotel for business trip or holiday.
Stayed 2 nights in Mar 2024
Response from Travelodge Sydney Airport on 21 Mar 2024
Thank you for your feedback and stay, please let us know how we can improve for the future.

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness
The room was basic and small but for one night was conveniently close to the airport and had a shuttle bus ($10pp) to the airport which was easy to organise
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 21 Mar 2024
Thank you for your feedback and stay, please let us know how we can improve for the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and smelled really fresh.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 21 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Thongrith

Stayed 1 night in Mar 2024
Response from Duty Manager on 9 Apr 2024
Dear guest,Thank you for taking the time to share your feedback. If there are any areas where you believe we can improve, please don't hesitate to let us know. We value your input and are committed to continuously enhancing our services to better meet your expectations.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards, Natalia Demczuk Duty Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay close to the airport for a morning flight. Room was pleasant and the bed comfortable. We had a nice meal in the dining room. Very easy to catch the shuttle to the airport.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 16 Mar 2024
Hi Ashley, I am so glad to hear that you have enjoyed your stay with us. Thank you for taking the time to leave us a feedback, we value and appreciate it very much. Hope to see you again soon. Best RegardsChhing

8/10 Good

Collete, Goole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport great hotel for stop overs and solo travellers clean rooms .
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 15 Mar 2024
Thank you for your Feedback & Stay, Please let us know how we can improve in the future.

10/10 Excellent

Pradip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to airport
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 15 Mar 2024
Thank you very much for your Feedback and Stay, we look forward to your next stay with us.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 13 Mar 2024
Thank you very much for your feedback and stay, Please let us know how we can improve for the future.

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and the hotel is quite quiet inside unlike others. A better property than the name would suggest
Stayed 5 nights in Mar 2024
Response from Travelodge Sydney Airport on 11 Mar 2024
Thank you very much for your Feedback & Stay, We look forward to your next stay.

8/10 Good

Lynn

Liked: Property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 9 Mar 2024
Thank you for your Feedback & Stay, please let us know how we can improve in the future

10/10 Excellent

Dean

Travelled with partner
About a ten minute walk to the train station, shops and restaurants.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 9 Mar 2024
Thank you for your Feedback & Stay, We look forward to your next stay with us.

8/10 Good

jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 9 Mar 2024
Thank you for your Feedback & Stay, please let us know how we can improve in the future

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 7 Mar 2024
Thank you very much for your feedback and stay, We look forward to your next stay with us.

8/10 Good

kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and convient
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 5 Mar 2024
Thank you for your Feedback & Stay, Please let us know how we can improve for the future.

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Had no WiFi in room the desk did not believe us rubbish Been in many travel lodge places this was the only problem
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 5 Mar 2024
Thank you for your Feedback & Stay, Please let us know how we can improve for the future.

6/10 Okay

Patricia

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Duty Manager on 6 Mar 2024
Dear Patricia,Thank you for sharing your feedback on your recent stay at Travelodge Hotel Sydney Airport, and for providing a rating of 3/5. We appreciate your honest assessment of your experience.We value your insights and take your feedback seriously. If there are specific areas where we can improve or if you have additional comments, please feel free to reach out.We hope to have the opportunity to better serve you in the future and thank you for choosing Travelodge Hotel Sydney Airport.Kind Regards,Natalia

2/10 Terrible

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very tiny room. Im glad we were only staying for 1 night while awaiting our flight out of SYD early the next morning. There was a clump of hair in the shower stall. Gross!!!!
Stayed 1 night in Feb 2024
Response from Duty Manager on 6 Mar 2024
Dear Mark,Thank you for sharing your experience following your recent stay at Travelodge Hotel Sydney Airport. We sincerely apologize for the inconvenience you encountered, particularly with the cleanliness issue in the shower.We understand the importance of providing a comfortable and clean environment for our guests, and we regret that we fell short of your expectations on this occasion. Please know that we take your feedback seriously, and we will address the cleanliness issue with our housekeeping team to prevent similar occurrences in the future.We appreciate your understanding and hope to have the opportunity to better serve you in the future.Kind Regards,Natalia

8/10 Good

Rosalind E, Warners Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but my room was just above the driveway to the car park so a little noisy. Airport shuttle was very convenient and great value at $10.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 5 Mar 2024
Thank you for your Feedback & Stay, Please let us know how we can improve for the future.

10/10 Excellent

Phillip C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant & helpful staff. Very slow to take our order for dinner when in the dining room. Seemed like not enough staff working for a filled up dining room. Other wise a clean and nice size quiet room.
Stayed 3 nights in Feb 2024
Response from Travelodge Sydney Airport on 5 Mar 2024
Thank you for your Feedback & Stay, We look forward to your next stay.