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Overall lovely and clean. Staff were really nice. Despite being on top floor it was quite noisy with road traffic and sirens.
Alicia
Stayed 1 night in May 2024
Response from Samson on 13 May 2024
Dear Alicia,Thank you for taking the time to leave a review. I am glad to hear that you had a positive stay overall with us and that the staff were friendly. I apologise that you found the room to be noisy with the road traffic and sirens. Please feel free to contact our friendly staff to see what room might better suit you, perhaps one on the other side of the hotel that does not face the road. The staff and I look forward to hopefully welcoming you back again soon.Kind Regards,Samson
Dear Andrew,Thank you for taking the time to leave a review. I am so glad that you enjoyed staying with us. The team and I hope to welcome you back again soon.Kind Regards,Samson
Dear Edwina,Thank you for taking the time to leave a wonderful rating. The team and I look forward to welcoming you back again.Kind regards,Samson
10/10 Excellent
Yuan
30 Mar 2024
Yuan
Stayed 3 nights in Mar 2024
Response from Samson on 20 Apr 2024
Dear Yuan,Thank you for taking the time to leave a wonderful review. I am so happy you enjoyed your stay with us. The team and I look forward to welcoming you back.Kind regards,Samson
Hi George,Thank you for taking the time to leave a review and rating. I am glad that you enjoyed your stay with us, the team and I look forward to welcoming you back again soon.Kind regards,Samson
Dear Rhonnie, Thank you for taking the time to leave a rating. I am glad you enjoyed your stay with us. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
Dear Amanda,Thank you for taking the time to leave a rating. I am glad you enjoyed your stay with us, the team and I hope to welcome you back again soon. Kind regards,Samson
8/10 Good
Geoffrey
23 Jan 2024
Liked: Cleanliness, amenities
In a good location in central Chatswood. Close to restaurants, transport, groceries and shopping.
Room has fridge and kitchenette.
Quite location
Geoffrey
Stayed 2 nights in Jan 2024
Response from Samson on 23 Jan 2024
Dear Geoffrey,Thank you for taking the time to leave a review. I am glad to know that you had a positive experience overall during your stay with us and that you enjoyed our location. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
10/10 Excellent
Gerard
22 Jan 2024
Liked: Cleanliness, room comfort
Weekend stay
Staff are always friendly and accomodating and accomodation is comfortable and central to Greater Sydney and close to Parramatta. Great view towards the city from the Balcony and great Breakfast
Gerard
Stayed 1 night in Jan 2024
Response from Samson on 23 Jan 2024
Dear Gerard,Thank you for taking the time to leave a review. Glad to know that you had a positive experience during your stay with us and that you enjoyed the location and found the staff friendly. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
6/10 Okay
Qing
Travelled with family and small children
21 Jan 2024
Liked: Amenities
Staffs are friendly and helpful. First room has strong smoky smell. Hotel offered another room for us. It’s quite noisy at night. I didn’t have much sleep. We only stay for one night. Will not come back again.
Qing
Stayed 1 night in Jan 2024
Response from Samson on 21 Jan 2024
Dear QingThank you for taking the time to leave a review and rating. I am glad to know that you found the staff friendly and helpful and apologise for the inconvenience you experienced. Please feel free to contact our wonderful staff to discuss what we can do to make your next stay more comfortable and accommodating. We hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest.Kind regards,Samson
Dear Chloe,Thank you for taking the time to leave a review and rating. I am very glad you enjoyed your stay with us and that you found our facilities comfortable. The team and I look forward to welcoming you back again soon.Kind regards, Samson
Clean room & comfy bed. Walking distance to Chatswood Westfield, Chatswood Chase & an assortment of Restaurants plus we were upgraded to a large room with a great view.
Carolyn
Stayed 1 night in Jan 2024
Response from Samson on 17 Jan 2024
Dear Carolyn,Thank you for your 5-star rating and review. I am glad to know that you had an enjoyable experience during your stay with us and that you made use of our wonderful location. The whole team and I look forward to welcoming you back again very soon.Kind regards,Samson
Dear Greg,Thank you for your 5-star rating. I am very glad to know that you had a positive experience during your stay with us and that you enjoyed our super location. The whole team and I look forward to hopefully welcoming you back again soon.Kind regards,Samson
Dear Toni-Anne,Thank you for your rating. I am glad to know that you had a positive experience overall during your stay with us. The whole team and I look forward to welcoming you back again in the near future.Kind regards,Samson
Dear India,Thank you for your rating. I am glad to know that you had a positive experience during your stay with us. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
Dear Linda,Thank you for your rating. Glad to know that you had a positive experience overall during your stay with us. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
10/10 Excellent
Peter
10 Dec 2023
Peter
Stayed 1 night in Dec 2023
Response from Samson on 17 Jan 2024
Dear Peter, Thank you for your rating. I am thrilled that you enjoyed your recent stay with us. The team and I look forward to welcoming you back again soon.Kind regards, Samson
Clean and tidy room with nice interior and convenient location.
Reece
Stayed 1 night in Dec 2023
Response from Samson on 17 Jan 2024
Dear Reece,Thank you for taking the time to leave a review. I am very glad that you enjoyed your recent stay with us and that you liked the location. The team and I hope to welcome you back again soon.Kind regards,Samson
10/10 Excellent
Federico
8 Dec 2023
Liked: Cleanliness
Federico
Stayed 1 night in Dec 2023
Response from Samson on 17 Jan 2024
Dear Federico,Thank you for your rating. I am glad that you enjoyed your stay with us. We hope to welcome you back again soon.Kind regards,Samson
Very quiet and comfortable room. Great beds. Everything is close by. Helpful staff.
Enjoyed our stay for the second time.
Rhonda-Lyn
Stayed 5 nights in Nov 2023
Response from Samson on 17 Jan 2024
Dear Rhonda-Lyn,Thank you for taking the time to leave a review and rating. I am very glad you have enjoyed staying with us and hope you continue to do so. The whole team and I look forward to welcoming you back again soon.Kind regards, Samson
8/10 Good
Angus
Travelled with partner
2 Dec 2023
Liked: Cleanliness
Generally the facilities were ok. But the air conditioning system would not allow to lower the temperature to a comfortable level
Angus
Stayed 4 nights in Nov 2023
Response from Samson on 17 Jan 2024
Dear Angus,Thank you for taking the time to leave a rating and review. Glad to know that you had a positive experience overall during your stay with us. Please feel free to contact our friendly staff prior to check in on your next stay to see how we can make your stay more comfortable. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
10/10 Excellent
Ronald
Business traveller
2 Dec 2023
Liked: Cleanliness, room comfort
Business trip
We enjoyed our stay. The room was large and comfortable and the bathroom was a good size. Close to shops and entertainment. Staff where very helpful. Wi-Fi available.
Ronald
Stayed 2 nights in Nov 2023
Response from Samson on 17 Jan 2024
Dear Ronald,Thank you for your rating and review. Glad to know that you had a positive experience during your stay with us and that you enjoyed the apartment and location. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
Great quiet location. Welconing staff at front desk.
joyce
Stayed 1 night in Nov 2023
Response from Samson on 19 Feb 2024
Hi Joyce, Thank you for taking the time to leave a review. I am glad that you enjoyed the location and that the staff were friendly. We look forward to welcoming you back again soon. Kind regards,Samson
10/10 Excellent
joyce
28 Nov 2023
Liked: Amenities
Quiet room. Great location.
Pleasant and helpful check in staff.
joyce
Stayed 1 night in Nov 2023
Response from Samson on 17 Jan 2024
Dear Joyce,Thank you for taking the time to leave a review and rating. I am glad you enjoyed your stay and found the location convenient with friendly staff. We look forward to welcoming you back again soon.Regards, Samson
Dear Charles,Thank you for your rating. Glad to know that you had a positive experience overall during your stay with us. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
6/10 Okay
Guolin
27 Nov 2023
Guolin
Stayed 2 nights in Oct 2023
Response from Samson on 17 Jan 2024
Dear Guolin, Thank you for leaving a rating. I am sorry to hear you weren't completely satisfied with your recent stay with us. Please feel free to contact our friendly staff prior to your next stay to discuss how we can make your visit more comfortable and accommodating. Kind regards,Samson
6/10 Okay
Don
Travelled with family, Business traveller, Travelled with partner
Tv not up to standard for the hotel and area
Housekeeping left a lot to be desired 👎
Don
Stayed 2 nights in Nov 2023
Response from Samson on 11 Jan 2024
Dear Don, Thank you for taking the time to leave a review. I am sorry to hear you were not satisfied with your recent stay and for any inconvenience. We are currently in the process of updating our TVs so that guests can stream their content and have a better variety of channels which we hope will be implemented soon. I have also passed your comments to the housekeeping supervisor, and we are working to ensure that all staff are thriving to provide a wonderful guest experience. Please feel free to contact our friendly staff on your next stay with us to discuss how we can make your stay more accommodating and comfortable. We hope we might get the chance to welcome you back in the future. Kind regards, Samson
Have stayed here a couple of times. Clean rooms and positioned close to shops and train station.
Erwin
Stayed 2 nights in Nov 2023
Response from Samson on 11 Jan 2024
Dear Erwin,Thank you for taking the time to leave a review and rating. I am glad you enjoy staying with us and that you continue to do so. The team and I look forward to welcoming you back again soon.Kind regards,Samson
Dear Hani, Thank you for taking the time to leave a review and rating. I am glad you enjoyed your recent stay with us. We look forward to welcoming you back again soon. Kind regards, Samson
Dear Maria,Thank you for taking the time to leave a review. I am glad you found our establishment easy and convenient. The team and I look forward to welcoming you again soon.Kind regards, Samson
10/10 Excellent
Malcolm
21 Nov 2023
Liked: Cleanliness, room comfort
Very happy
Mere steps from the private hospital (the reason for our stay) - in the same building. Lovely modern property with excellent staff.
Malcolm
Stayed 1 night in Nov 2023
Response from Samson on 11 Jan 2024
Dear Malcolm,Thank you for taking the time to leave such a positive review and rating. I am very glad that you enjoyed our apartments and found the staff so wonderful. We look forward to hopefully welcoming you back in the near future.Kind regards,Samson
2/10 Terrible
Jenni
20 Nov 2023
Jenni
Stayed 1 night in Nov 2023
Response from Samson on 11 Jan 2024
Dear Jenni,Thank you for taking the time to leave a review. I am sorry to hear you were not satisfied on your recent stay with us. Please feel free to contact our friendly staff on your next stay to see how we can make your stay more accommodating and comfortable.Kind regards,Samson
8/10 Good
Brad
17 Nov 2023
Liked: Cleanliness
Brad
Stayed 3 nights in Nov 2023
Response from Samson on 11 Jan 2024
Dear Brad, Thank you for taking the time to leave a review. I am glad you enjoyed your stay with us overall. We look forward to welcoming you back soon.Kind regards, Samson
2/10 Terrible
Ji
16 Nov 2023
Ji
Stayed 1 night in Nov 2023
Response from Samson on 11 Jan 2024
Dear Ji,Thank you for taking the time to leave a review. I am sorry to hear you were not satisfied on your recent stay with us. Please feel free to contact our friendly staff on your next stay with us to discuss any issues or how we can make your stay more comfortable.Kind regards, Samson
Dear Luke,Thank you for taking the time to leave a review. I am glad you enjoyed your stay with us. The team and I look forward to welcoming you back again soon.Kind regards, Samson
Excellent, placed near the shops and the train station. Room was great, clean and very comfortable bed. Recommended!
Stephen
Stayed 1 night in Nov 2023
Response from Samson on 21 Dec 2023
Dear Stephen, Thank you for taking the time to leave a review. I am so glad you enjoyed your stay with us and that you found our establishment convenient and comfortable. The whole team and I look forward to welcoming you back again soon.
Comfortable, well equipt apartment. Mattress was nice and firm and lots of space in and around the place.
Daniel
Stayed 1 night in Nov 2023
Response from Samson on 21 Dec 2023
Dear Daniel,Thank you for your 5-star rating. Glad to know that you had a positive experience with us and that you found our beds comfortable. he whole team and I look forward to welcoming you back again soon.
10/10 Excellent
Ronald
29 Oct 2023
Liked: Cleanliness, room comfort
Great location.
A very pleasant stay in a convenient spot to go to the Sydney Opera House. The receptionist was very friendly and helpful in providing directions for us.
Ronald
Stayed 1 night in Oct 2023
Response from Samson on 21 Dec 2023
Dear Ronald,Thank you for taking the time to leave a review. I am thrilled that you found our location convenient and the staff friendly, I will be sure to pass on your kind words to the team. We look forward to welcoming you back again soon.
Dear Neelam,Thank you for the review and the 5 out of 5 rating. I am glad you enjoyed our apartments, and we wish to welcome you back again soon.
6/10 Okay
John A B
Travelled with family
23 Oct 2023
Liked: Amenities
handy to the dr there
John A B
Stayed 1 night in Oct 2023
Response from Samson on 21 Dec 2023
Dear John, Thank you for taking the time to put a review. I am pleased to know that you found our location easy and convenient.
10/10 Excellent
Katsumi
Travelled with family
22 Oct 2023
Liked: Cleanliness, room comfort
Katsumi
Stayed 2 nights in Oct 2023
Response from Samson on 21 Dec 2023
Dear Katsumi,Thak you for the perfect review. I am so glad that you enjoyed staying with us, the team and I look forward to welcoming you back again soon.
Liked the ease and flexibility of checking and adjusting our accommodation to be able to check in earlier. But didn’t like that there was no room service for our 3 night stay. Towels and bins were changed but room wasn’t cleaned or beds made.
Quest Chatswood has been a reliable, good quality hotel i always go back to.
Matt
Stayed 2 nights in Sep 2023
10/10 Excellent
Cassandra
21 Sept 2023
Cassandra
Stayed 1 night in Sep 2023
10/10 Excellent
Jeannie
19 Sept 2023
Liked: Cleanliness, room comfort
Great Room
Stayed for 2 nights in September '23. Great comminication prior to check-in. Very friendly staff. Big room with an extremely comfortable king size bed. Would stay here again next time I visit Sydney.
Jeannie
Stayed 2 nights in Sep 2023
Response from Quest Chatswood on 29 Sept 2023
Dear Jeannie,Thank you so much for your review and perfect rating. I am elated to know that you were pleased with our communication and found our staff friendly and your apartment comfortable. The team and I all look forward to welcoming you back again on your next visit to Sydney.Kind regards,Samson
I needed to go for a Medical appointment at the opthalmologist next door. Couldn't have been more convenient. All the staff were very courteous, friendly and helpful.
Beverley
Stayed 1 night in Sep 2023
Response from Quest Chatswood on 29 Sept 2023
Dear Beverley,Thank you for your review and rating. I am so pleased that you found your apartment convenient and our staff courteous, friendly and helpful. We hope your appointment went well and we look forward to welcoming you back again soon.Kind regards,Samson