Sun Lakes Hotels, Phoenix

"It is great for an airport hotel. The shuttle driver is excellent. In the morning they could not provide a shuttle to the airport for us so they paid fora taxi. The rooms have been renovated. The staff was great. A perfect hotel for an overnight stay"

"The room was nice and clean and staff was amazing "

"As with another hotel review from this same trip, we checked in a bit late and left quite early, so we did not have that much time to observe things here. Check-in was smooth. We stayed on the 6th floor (of 10). There was no noise issue that I noticed. No complaints about the beds, bathroom, etc. We left before breakfast started, so I cannot comment on that. The room was quite spacious. The hotel / staff texted a couple of times (maybe automated) to confirm if we needed anything or if there were any issues. We didn't have any problems, but at least they are proactive about it. This property is less than 10 minutes away from Sky Harbor Airport via a shuttle, which you reserve via a QR code at the desk. The shuttle apparently runs at the top and bottom of each hour 24/7. The shuttle was full (at 5 a.m.) but the driver was helpful and efficient. The area close to the hotel seemed a bit sketchy. However, there also did not appear to be anything close to the hotel that would motivate you to walk in the area (restaurants, etc.). If you just need easy access to the airport for an early flight, this is worth considering. "

"Staff were so kind and amazing! They serve you pool side which was great. Pricing of drinks and food was affordable. The biggest down fall of the resort is how long it takes to get breakfast when you order off menu. It took about 30-45 minutes for an omelette. If you choose the “buffet” it’s quick but very limited options. The room I stayed in was clean and very spacious although a little outdated. Check out was at 11am but my key stopped working at 10am which was annoying, but they came with a new key within 10 minutes. I would definitely come back overall experience was great. The staff definitely made the stay very welcoming. "

"Yes, but there is no thermostat in the room. It was set at a good temp, but some people might like an extra blanket. For us it was nice and cool with a ceiling fan to supplement."

"Internet did not work. Person who tried to help was not Englid-proficient. Bar understaffed. I won't be back. "

"yes"

"AC loud and no fan setting other than high, outside dirty and creepy, no coffee machine, TV did not boot up after numerous tries. Front desk did not answer phone. "

"the room was great; they did not mention that you are required to pay for parking and the elevators were not in the best condition. "