Top Hotels Near Phoenix Zoo in Phoenix from NZ$131

"We chose this hotel paying a little higher price specifically because of its really good ratings and seemed like it would offer a comfortable and relaxing stay. The rooms were clean and nicely laid out. The beds were quite comfortable. The breakfast was good. But the staff were a little misleading and not too helpful. We had problems with our television and were woken up by it for a couple nights in a row before we finally realized it needed to be unplugged and replaced. Our sleep was disturbed several times because it would turn on by itself at 3am. We’d turn it off and it’d come back on several times before it would stop. That was frustrating. When we asked for help from the front desk initially we were curtly told that we’d have to wait until the hotel’s electrical staff came in. They sent someone in the morning of last day of our stay. We had somewhere to be when the repairman came in. He promised he would have the TV replaced that day. When we came back that evening hoping to be able to watch a little TV before sleeping we found our TV was on and repeating the same hotel commercial over and over and we could not turn it off. We finally just unplugged the TV and slept. We left early the next morning. We called the management when we returned home and they kindly offered us a generous discount for our stay. "

"nice room, clean and friendly "

"Room was amazing clean great service definitely returning"

"Only good tasting item at the breakfast was the pancakes. Taste like powdered eggs, potatoes not cooked enough and sausage was not cooked thoroughly through "

"Great value. Spacious. Loved the game room"

"Very clean and quiet place. Definitely will stay again. "

"Check-in process was simple, quick and I was welcomed after midnight quite cheerfully. The room was clean, quiet and comfortable. The overall hotel smelled pleasant and the guests were respectful and well-mannered. I would absolutely stay here again. Thank you!"

"It was all great "

"This is a very comfortable hotel, great amenities too! Friendly hotel staff."