Top Hotels Near Phoenix Zoo in Phoenix from NZ$134

"The hotel room we stayed in could use a deep cleaning. Staff was friendly and helpful. I wish the pool was heated (January stay) when I called, they stated "it is heated". We ended up only using the hot tub. The grounds were very clean and well kept with beautiful mature palm trees and landscape. They also had a game/rec room next to pool. The other thing that seemed odd is that there were long term stays, almost like an apartment complex. Parking included and plenty of spots available."

"Nice place to stay. Rooms are very comfortable, AC is cold, breakfast is very good."

"This is a decent hotel with the ambience of a Holiday Inn Express not a Crowne Plaza! The lobby is much less elegant than shown in the pictures. There is a very small bar. Overall, this is not a very classy place and I wouldn't stay there again. "

"Good visit easy check in"

"Old and run-down. Breakfast was terrible, coffee empty. Staff very friendly at least"

"Great staff! Valet attendants were awesome And fast. Front desk no matter what time was smiling and greeting. Room was very comfortable and large. "

"My reservation was canceled by the hotel the day of my stay. I’ve stayed numerous times at this location. Most recently, I was critical of the cleanliness of the pool area, equipment not working properly, and poor customer service. After my review, I was told that the hotel could not meet my expectations and they would no longer accept my reservations. It would have been easier to simply: 1. Clean pool 2. Repair hot tub 3. Repair BOTH ice machines 4. Clean trash from common areas and parking lot 5. Actually SPEAK to me about my concerns. I sent a letter to the owner and apparently they do no want constructive criticism. I asked twice to speak to manager and no one called me back. This owner and manager should be ashamed. I plan to write them again and voice my concerns on Every Rating and travel platform. I’ll be reaching out to Scottsdale Chamber of Commerce as well. It’s a shame. This was once a regal and great place to stay. "

"The room has very little lighting, extremely dark, except through the windows at night - making it look like daytime while trying to sleep. Went to the firepit and it didn’t work."

"Pros: Good price. Convenient location. Cons: very noisy. The walls are thin. You can hear the guests and the tv in the next room. The worst is that The hotel is next to the freeway and windows are not soundproof. You can hear all of the traffic driving both on the street and the freeway. You can hear cars driving in the parking lot. You will definitely need ear plugs to sleep if you are a light sleeper."