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"This is a lovely hotel, we enjoyed our stay here. The only reason I’ve given a 4* not a 5* review is that there were no accessible parking spaces available on the Saturday evening when we returned for the night, as wedding guests had chosen to park there without blue badges. Not the hotel’s fault, but they did nothing about it. Our room was great - the accessible shower had a chair rather than the drop down seat I often find in accessible bathrooms. A chair feels safer. The room was big enough to turn my scooter round so that I could drive forward out of the room rather than have to reverse. The staff were very friendly."

"The coppergate shopping centre is 5 mins away and the main attractions are no more than 20 minutes away."

"Lovely friendly approachable staff on arrival and great cosy spacious room. "

"Great location amazing staff! "

"Close ti the river and the sites of York. Great staff, clean rooms and a building with character "

"Perfect for the city centre to get to all the bars and restaurants on foot we chose a river view and a high floor had a view of the minster the staff were great helping you with everything definitely going back "

"Very good location . We stayed 3 nights , our bed linen was never changed. No body lotion provided either "

"Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement "

"Very good stay. Particular mention for Becky who was on duty on the night of our stay and was very helpful when my wife was poorly. Great customer service. "