Annex Building Maru Suite (Randomly Selected)
Check availability

Reviews of UH Suite The Jongno

3.5 out of 5
UH Suite The Jongno
21, Jong-ro 12-gil, Seoul, Seoul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 104 reviews" "
Rating 8 - Good. 28 out of 104 reviews" "
Rating 6 - Okay. 5 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jaymz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
UH at Jongno was a nice and clean hotel. The staff were very hospitable and were accommodating to many our needs. There are a plentiful amount of dining options near the hotel with stations in short walking distance. Only issue was the music near the west side of the hotel that continues late into the night of every night that would disrupt those who are light sleepers. Overall a great hotel, would recommend.
Stayed 7 nights in May 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. The suite booked had two bedrooms which was great since we brought my father in law. Every one had a private space to sleep. Centrally located near many bus and subway stations. Loved it here!
Stayed 12 nights in Apr 2024

10/10 Excellent

Janie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

steve d

Travelled with family
Liked: Cleanliness, amenities
Is so good because the UH in the middle if everything only the bathroom is very bad every times you have a shower all water running outside and made your bathroom all wet
Stayed 5 nights in Apr 2024

8/10 Good

monica

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Location was amazing. Showering was annoying to do where the water drainage was located and the furniture like couch and chairs were very dirty
Stayed 5 nights in Apr 2024

6/10 Okay

MISON, fairfax

Travelled with family
Liked: Cleanliness
Very loud
Stayed 6 nights in Apr 2024

10/10 Excellent

Vinit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property and the staff very excellent. Spacious rooms. The only thing to consider is the the area is quite busy and the music goes late into the night.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Emmanuel

Stayed 7 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 4 so there were enough beds to spread out (3 double beds). A little tight getting through the kitchen area but it had everything you needed. Supplied drinking water in a decent size fridge. Nice bathroom. Only downside was the restaurant/bar in the building blasts music most of the day and night. (Not their fault) luckily we have a white noise machine so it didn’t prevent us from sleeping. Allowed us to store our luggage upon arrival and departure as we had early and late flights. Great stay overall.
Stayed 2 nights in Mar 2024

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient. A lot of good restaurants in the area. Walking distant to popular attractions. The unit is smaller than the pictures we see at expedia, but still ok, the only problem is the bathroom. When showering, water comes out and makes the bathroom floor all wet.
Stayed 6 nights in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Tu Tran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property had a great location that was walkable to two stations and about 15 minutes walk to Myeongdong. There were several convenience stores, Starbucks and restaurants nearby. The property itself was a large space for the 7 of us which was great, however on close inspection, found dust and dirt in corners/headboard, paint was bubbling on the walls, some power points were not working. We had some issues with the showers fluctuating between hot and cold, and noise from nearby bars/restaurants at night. The reception desk was not staffed (I'm guessing because it wasn't their main building) but it was very easy to get in touch when we needed anything and they were very quick to respond.
Stayed 6 nights in Jan 2024

10/10 Excellent

CATHERINE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This propert is big and suitable for family of 4. I would have stayed here from the very beginning if I’d know of this property beforehand. The AC during winter is not bad, compared to this one hotel we stayed in the area where the room is overly warm and there is no way to control the temperature other than opening the windows. The front desk staff are also very helpful and they speak English. They helped me get a cab multiple times and helped with our luggages as well. The only downside is that, because it is in a very busy area, you can hear the nearby karaoke bar outside. But, if you are a deep sleeper like me, you will be fine.
Stayed 1 night in Dec 2023

10/10 Excellent

sun

Liked: Cleanliness, room comfort
awesome hotel.
amazing amenities, spacious, communication was excellent and helpful, clean, great location, can't say enough. def a repeat hotel.
Stayed 6 nights in Nov 2023

6/10 Okay

Bonnie

Travelled with group
If you like to drink and don't mind noise
The location is convenient for transportation, with plenty of dining options within a one-block radius, including convenience stores, Olive Young, and coffee shops. One of the things I didn't like were the noises from the restaurants and businesses downstairs, including loud music that continued late into the night. In the morning, there was significant noise from construction and the housekeeping staff opening and closing doors. It seems that the walls are quite thin. Additionally, I wouldn't recommend using white furniture unless it's stain-resistant. I had placed a couple of bath towels on the sofa before sitting on it. I wished the room had a peephole and a 'do not disturb' sign. Housekeeping would stop by every morning to provide clean towels and bottled water, but we couldn't see who was at the door. This happened regardless of whether we were inside or out. They seemed to use a system on their door that indicated if a keycard was inserted into the slot, similar to how many hotels require a key card to activate room features. This allowed them to know if we were 'home' or inside the room. The staff was very helpful in ordering a taxi to the airport. Communication with them via WhatsApp was easy and efficient, eliminating the need to make phone calls or go downstairs.
Stayed 6 nights in Oct 2023

6/10 Okay

Kelley

Travelled with family
Great area for shopping and restaurants. You can hear music playing from bars and restaurants on the street until between 2-4 am most nights but we were so tired at the end of the day that it wasn't a huge deal. The suite was smaller than it looked in pictures, the carpet needed cleaned (thank goodness for the slippers they provide) and the bathroom could have used some maintenance (shower drain was slow and bidet did not work). Laundry on site is really nice and all the front desk staff we dealt with was very nice and helpful.
Stayed 7 nights in Oct 2023

10/10 Excellent

Saewon

Travelled with group
Liked: Cleanliness, room comfort
LOVED IT!
Amazing location, right in the middle of exciting nightlife and close to many sightseeing spots. Very clean rooms and plenty of space for three people. They also have a place where they’ll keep your bags for you, for days if necessary. The staff was very friendly and helpful. I highly recommend and will definitely be back. Thank you for your hospitality!
Stayed 4 nights in Oct 2023

6/10 Okay

Cristine

Travelled with family
Liked: Cleanliness, amenities
This place is a convenient location with bus stops and jonguk station very close by. It also has a lot of places to eat in all the alley ways. The bad thing is there is a nightclub across the street and it is very loud especially on the weekends so bring ear plugs.
Stayed 5 nights in Oct 2023

8/10 Good

Mira

Travelled with family and small children
Excellent centrally located suite in Seoul in a buzzing area, but very small compared to the other suites I stayed in (Fraser Place Central, Seoul and LCT Grand Residence, Busan). It was also the most expensive accommodation of all the suites I stayed in and didn’t have a dishwasher or clothes dryer. It’s not an issue in and of itself, but if this is important to you, then it’s just worth noting. I booked the ‘Maru’ suite which doesn’t explicitly state that there’s no sofa in the living space, so it was incredibly uncomfortable to lounge around because you’re sitting on a hard wooden floor. I felt that the suite should have been advertised with very clear instructions about this - not expecting customers to decipher this from photos or realise that ‘Maru’ means wooden floor in Korean. In fairness, when I raised it with the front desk, they tried very hard to find me a spare sofa to put in the room, but there were none available. The dining table was also very awkward because the chairs were way too big to fit neatly under the table, so it made the space unnecessarily more crowded. The bathroom basin didn’t drain properly and the shower water temperature also fluctuated wildly. We have a young baby so it was distressing having her in the shower because the water would fluctuate from cold to warm to scalding. The best part of the property was the location. It was very lively with plenty of shopping and close to Insadong.
Stayed 6 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Great stay!
This hotel was perfect for our family. Clean, comfortable & close to everything. The staff was so helpful & kind. We will be back!
Stayed 4 nights in Sep 2023

10/10 Excellent

Cui-Zhu, Cos Cob

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great convenient location and lots of restaurants and convenience stores nearby. As others commented, it will be very noisy at night so bring ear plugs if you are a light sleeper - but you will be exhausted anyway from all the sightseeing. Wonderful, friendly staff. Great space for 5 adults. We found it to be convenient to get around the city, and nice walk from Insadong area. Be aware that the entire bathroom floor will get soaking wet after a shower so leave your slippers outside the bathroom. Washer in room was a great amenity. Dryer behind front desk - best to access early morning. Highly recommend this place to stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff there.. very friendly and approachable. Room is clean and just nice for my family of 5. We have a lovely stay there.
Stayed 3 nights in Jun 2023

10/10 Excellent

JOANN E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for tourists seeking local foods.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay but wished there was a safe in the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with our stay here and this hotel exceeded our expectation for a 3 star hotel designation. Very convenient location with close subway stops and within walking distance to Insadong, G palace, and lotte department store. Tons of local coffee shops near the hotel for your morning coffee and pastries. Excellent fried chicken and beer restaurant next door. The hotel is situated within the “Avenue of Youth” where on weekends the twenty to thirty year old locals come out to eat, drink, and have fun. Atmosphere was lively. The front desk staff were so helpful, communicating promptly in English via What’s App. A large modern washer and dryer are available to use on the 3rd floor. Most hotels don’t have give you access to a dryer so this was a plus! Overall, we would definitely stay here again with our teenaged kids. Thank you UH Suite Jongno staff for all your help and recommendations! Really made our stay enjoyable and stress free!
Stayed 5 nights in Jun 2023

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 13 nights in May 2023

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, room comfort
Great staff and location
We chose this location due to the number of beds. We had 3 queen beds which was nice and most hotels cannot provide this. Staff was super helpful and kind. They even helped with laundry so we didn't have to stay around to move from washer to dryer and they even put it in our room when finished. They clean every other day and provide water bottles. The rooms are clean and accommodations were very nice. It is in the middle of an area with a lot of bars and late night restaurants but I always have a fan/sleep app on my phone when I travel so this helps drown out noise and the black out shades help. We walked over 10,000 steps a day so we were always tired anyway. Great location for subway and bus and lots of great coffee shops nearby. Would stay here again!
Stayed 8 nights in May 2023

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, room comfort
Great location and accommodations!
This hotel was perfect for our time in Seoul. There was plenty of space for 4 women and was very centrally located. Walkable to Myeongdong, Insadong and Ikseon-dong and very close to the subway station. There’s an Olive Young downstairs and lots of restaurants and minimarts nearby. The staff was very friendly and helpful as well. I would definitely stay there again.
Stayed 9 nights in Apr 2023

10/10 Excellent

Synia

Stayed 5 nights in Mar 2023

10/10 Excellent

Pui Kuin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room, service provided by the reception and also golden service team is excellent, any inquiries through watsapp to golden service team 24/7 they will answer you, from store location , reservation to dining / shopping recommendation, even purchase something online on my behalf when i requested it and deliver the next day with full refund if not satisfied. Reception staff is very helpful and friendly .Will certainly go back again next time if i going seoul.
Stayed 7 nights in Mar 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Sook Wai Mabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to all the place of interest, you may walk too but at least 30 to 45 minutes. The apartment is big and clean. They house keep every 2 day. The young Korean ladies with spec super friendly and helpful, sorry did not get her name (she worked on 24/4 Fri). On our last day, she helped us to book a 7 seater taxi and even bring us to meet the taxi driver as he did not locate us. Definately will come back and recommend to all my friends coming to Seoul
Stayed 8 nights in Mar 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, room comfort
Great Apart-Hotel in a great location
We very much enjoyed our stay at this property. The location is great, plenty of restaurants and bars around. It’s close to various subway lines. The room itself was a bit tight, but plenty of space for three people. Would highly recommend.
Stayed 6 nights in Mar 2023

10/10 Excellent

Siti nafisah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the accomodation provided which is suitable to big family
Stayed 1 night in Feb 2023

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is one of our favourites because we had enough space for ourselves to rest and sleep, relax and most especially our luggage. Their international concierge team is very helpful and we appreciate their communication with us before and until we checked in. Then their reception took over so you have someone to ask for help all throughout your stay. All of them can speak English and are friendly and helpful. They do housekeeping on your 3rd or 4th day I think but we didn't mind that because they change our towels daily and provide us with anything we need. Reception is open til late and if you can't find anyone, you can reach them via Kakao or Whatsapp. We did appreciate the provision of washing machine inside the room, made it very very convenient. There is also washing machine and dryer behind the reception that you can use as well. Detergent is free too. They provide bottled water everyday and kitchen utensils too. We would love to stay here again because the location is very convenient however, the downside to this property is that it is located right in the middle of youth avenue where all the pubs and clubs are. They all play loud music and are open until 5 or 6 am in the morning. So if you can sleep no matter how noisy it is, then it shouldn't matter I guess. They have starbucks and olive young in their building. Don't mind staying here again location wise though and won't mind the noise due to staff friendliness.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Convenient location
Excellent location to walk to Insadong, temple, restaurants, Jonggak subway station. Friendly and helpful staff. Some small maintenance items need to be done but was clean and comfortable.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tom

Stayed 8 nights in Jan 2023

8/10 Good

Eunice

10/10 Excellent

david

Stayed 7 nights in Dec 2022

10/10 Excellent

Siti Zubaidah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Spacious for family and clean !
Stayed 7 nights in Dec 2022

8/10 Good

Kye Zheng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was good and clean, staff was very helpful and nice too. I liked that they provide a small washing machine with clothes drying rack in the room, it was really convenient. They have 1 dryer at level 3 for common use too. This place is close to Jonggak Station, and can call for taxis quite easily. However, do take note that the area around it has a lot of eating places that opens till late at night, so it can get quite noisy and busy.

10/10 Excellent

Seung Yee

Stayed 1 night in May 2020
Response from Mss on 18 May 2020
고객님의 소중한 후기 고맙습니다. 다음에 또 뵙길 기대하겠습니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room, very spacious. Location is convenient too.
Stayed 4 nights in Jan 2020
Response from Minsoo on 7 Feb 2020
Thank you. We look forward to seeing you again.

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the furnishing was stylish and modern. Five of us stayed here for a night and the space was enough for that. Very nice experience.
Stayed 1 night in Jan 2020
Response from boo hyun on 16 Jan 2020
thank you for coming~:) see you :)

10/10 Excellent

Rieko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
近所には、レストラン、居酒屋、コンビニ、オリヤン、なんでもあった。 水回りも清潔だった。 ただし、連泊だったのにタオル交換が来なかったため、連絡して交換してもらった。
Stayed 2 nights in May 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
店員さんの対応がすごくよかった。
Stayed 2 nights in Apr 2024

8/10 Good

ATSUKO

Liked: Cleanliness
シャワーの水はけが悪く…不便しましたが。スタッフの方の対応が良く。タクシーなどの手配も速やかにして頂きとても助かりました。別館でしたが、チェックアウトもスタッフが来てくれました。ので、とても助かりました。
Stayed 3 nights in Mar 2024

10/10 Excellent

Koichi

Liked: Cleanliness, property conditions & facilities
凄く良かったです！ また行きたいです！
Stayed 3 nights in Mar 2024

10/10 Excellent

?

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024