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Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Fridge, electric kettle
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.3 out of 5 Excellent
534 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationDongdaemun History and Culture Park8 min walk
Popular LocationKorea House16 min walk
Popular LocationNational Theater of Korea2 min drive
AirportSeoul (GMP-Gimpo Intl.)21 min drive
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  • Premier Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed
  • Superior Room, 3 Single Beds

    Room amenities

    • 29 sq m
    • Sleeps 4
    • 3 Single Beds
    More detailsSuperior Room, 3 Single Beds
  • Executive Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsExecutive Room, 1 Queen Bed
  • Premier Room, 1 Bedroom (Residence)

    5/5 guest room rating

    Room amenities

    • 81 sq m
    • Sleeps 3
    More detailsPremier Room, 1 Bedroom (Residence)
  • Deluxe Room, 3 Single Beds (Residence)

    4.8/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 4
    • 3 Single Beds
    More detailsDeluxe Room, 3 Single Beds (Residence)
  • Executive Room, 2 Single Beds

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsExecutive Room, 2 Single Beds
  • Deluxe Room, 1 King Bed (Residence)

    4.7/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Residence)
  • Standard Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Studio, 1 King Bed (Residence)

    4.5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed (Residence)
  • Superior Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Superior Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed

About this area

Seoul

In the city centre, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Seoul's Jung-gu neighbourhood, an area with great shopping. Dongdaemun History and Culture Park and Heunginjimun are notable landmarks, and travellers looking to shop may want to visit Goodmorning City and Pyounghwa Market. Looking to enjoy an event or a game? See what's going on at Seoul Olympic Stadium or Seoul World Cup Stadium. Guests love the hotel's convenience for public transportation: Dongdaemun History and Culture Park Station is 5 minutes on foot and Euljiro 4-ga Station is 7 minutes.
Visit our Seoul travel guide
View map
Popular Location

What's nearby

  • Dongdaemun History and Culture Park - 8 min walk
  • Korea House - 16 min walk
  • National Theater of Korea - 2 min drive
  • Namsan Park - 2 min drive
  • N Seoul Tower - 4 min drive

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Haengsin Station - 19 min drive
  • AirportSeoul (ICN-Incheon Intl.) - 57 min drive

Restaurants

  • Food Exchange — 1 min walk
  • The Deli — 1 min walk
  • Oopen Restaurant - 3 min walk
  • Tous Les Jours - 5 min walk
  • Lotteria - 5 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu, walk to Dongdaemun History and Culture Park
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a coffee shop/café and a spa tub are on-site. All 523 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy heated floors, and other standard amenities include fridges, minibars and TVs.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

Public bath/onsen services include an indoor public bath.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of CESCO (S. Korea)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • Free local area shuttle up to 3 kilometers
  • Free shopping centre shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: KRW 38500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Indoor public bath (no mineral springs)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Extra futon mattress (surcharge)
  • Free cots/infant beds
  • Climate control (heating)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Electrical adapters/chargers
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The fitness center, sauna, and pools are closed on the first Monday of each month.
The seasonal outdoor pool is open 9 AM-7 PM from Sunday until Thursday and 9 AM-9 PM Friday and Saturday. The indoor pool is open 7 AM-9:30 PM.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for KRW 55000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: KRW 38500 per person (approximately)
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The swimming pool is closed for maintenance from 5:30 PM to 6 PM every Saturday.
During peak season (July 24 - August 22) pool admission is limited to once a day.
Guests must be at least 20 years old to access the rooftop outdoor pool.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Can I cancel my reservation for free at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and receive a full refund?
Yes, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Ambassador Seoul Dongdaemun Hotels & Residences cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
As of 28 Oct 2020, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on 6 Nov 2020 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.
Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Self-parking is free at this property.
What time is check-in at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Check-in is from 3:00 PM to anytime.
What time is check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Checkout is at noon.
Where is Novotel Ambassador Seoul Dongdaemun Hotels & Residences located?
Located in Jung-gu, this luxury hotel is within a 5-minute walk of Dongdaemun Design Plaza and Goodmorning City. Dongdaemun History and Culture Park and Doota Mall are also within 10 minutes. Dongdaemun History and Culture Park Station is only a 5-minute walk and Euljiro 4-ga Station is 7 minutes.
4.3
Excellent
5 - Excellent
275
4 - Good
177
3 - Okay
48
2 - Poor
19
1 - Terrible
15

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We had a great stay at Novotel Dongdaemun Amnbassador. We stayed in the residence side, in a fully-equipped flat with kitchen and separate bedroom which was ideal with our baby. The appartment was stylish, very modern, big and clean. The hotel accommodations were very nice (two swimming pools including the one rooftop one but for adults only). The breakfast buffet was up to our expectations for this type of hotel (choice of continental and Asian food) and the room had a nice view on the city. The only downside was the crowd at the pools but I guess that is not something that the hotel can really control. Also while the hotel is good distance from many nice sightseeing spots, the district where it is located is not that interesting (mostly furniture and lighting shops).
Stayed 4 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooftop pool and fitness center! They had quite a system when it came down to screening covid-19.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a room with the park view - excellent stay
Absolutely loved my stay here - Room was very spacious, clean, and well equipped. Had fun playing with the AI in room assistance, Genie. Bed was very comfortable and the area was the best to explore Seoul. Would def go back — great for both short term & long term stay!
Stayed 11 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
First to time to leave review due to service
Some of staff members were rather inconsiderate with using words, for example, "You paid LESS by not booking Novotel website, and thus you get the CHEAPEST room and no membership benefit for you." You pay for the room fee that has been listed on Hotels.com and get treated like someone who tried to get much more than what you paid. This attitude from staffs in general makes the stay extremely uncomfortable I have stayed in many 5-Start Hotels but I was never treated like this.
Stayed 6 nights in Feb 2020

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