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Overview of Grand Hyatt Seoul

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Grand Hyatt Seoul

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationNamsan Park2 min walk
    Popular LocationNamsan Botanical Garden3 min walk
    Popular LocationItawon Street10 min walk
    AirportSeoul (ICN-Incheon Intl.)54 min drive

Choose dates to view prices

About this area

Seoul

Located in Seoul's Itaewon neighbourhood, Grand Hyatt Seoul is in the city centre and on a river. Leeum Samsung Museum of Art and Blue Square are cultural highlights, and travellers looking to shop may want to visit Itaewon Antique Furniture Street and Itawon Street. Don't miss out on a visit to Namsan Botanical Garden. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Namsan Park - 2 min walk
  • Namsan Botanical Garden - 3 min walk
  • Itaewon Antique Furniture Street - 6 min walk
  • Leeum Samsung Museum of Art - 8 min walk
  • Itawon Street - 10 min walk

Getting around

  • Itaewon Station - 11 min walk
  • Haengsin Station - 19 min drive
  • Seoul (ICN-Incheon Intl.) - 54 min drive

Restaurants

  • Terrace — 1 min walk
  • 322 Sowolro - Steakhouse — 1 min walk
  • Everything But The Hero - 5 min walk
  • Mao - 6 min walk
  • Bistecca - 6 min walk

About this property

Grand Hyatt Seoul

Luxury Seoul hotel in Itaewon, walk to Namsan Park
This smoke-free hotel features 6 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site. All 615 soundproofed rooms feature free wired Internet and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Hyatt Seoul offers 615 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hyatt Pure Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (KRW 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (KRW 10000 per day)
  • Valet parking on site (KRW 25000 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 7:00 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: KRW 55000 for adults and KRW 27500 for children
  • 6 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Nightclub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s sauna is closed on the first Monday of each month.
Please note: Access to the swimming pool is limited to once per stay.

Renovations and closures

The following facilities or services will be unavailable from March 25 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KRW 60500.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

Additional breakfast fees of KRW 27,500 per day apply to children 4-11 booked in Breakfast Included rate plans.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 27500 for children (approximately)
  • Fee for in-room wireless Internet: KRW 0 per stay (rates may vary)
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self-parking fee: KRW 10000 per day
  • Valet parking fee: KRW 25000 per day
  • Rollaway bed fee: KRW 60500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

We should mention

The seasonal pool will be open from June to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Seoul
Grand Hyatt Seoul Hotel
Hyatt Seoul Grand
Seoul Grand Hyatt
Grand Hyatt Seoul Hotel Seoul
Grand Hyatt Seoul Hotel
Seoul Hyatt
Grand Hyatt Seoul Seoul
Grand Hyatt Seoul Hotel Seoul

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 656 out of 1230 reviews
5 - Excellent 53%
Rating 4 - Good. 347 out of 1230 reviews
4 - Good 28%
Rating 3 - Okay. 130 out of 1230 reviews
3 - Okay 11%
Rating 2 - Poor. 51 out of 1230 reviews
2 - Poor 4%
Rating 1 - Terrible. 46 out of 1230 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness
Too many people so even using the elevator was difficult. First time I ever had to pay for parking as a hotel guest. They also charged a fee for an extra wine glass for the room. Overall felt more like a ski condo than a luxury hotel. Staff were very friendly though.
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

1/5 Terrible

Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

4/5 Good

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
The Mountain View room had a great view! Comfortable beds. We booked this hotel because of the outdoor pool. It is beautiful (was quite chilly this time of year, so we just sunbathed and used the hot tub). What was annoying was that there was so poolside service. You needed to walk up to place the order, pick up, and eat/drink in a specific area
Stayed 1 night in Sep 2020