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Lotte Hotel World

Photo gallery for Lotte Hotel World

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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Lotte Hotel World

Lotte Hotel World

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
240, Olympic-ro, Songpa-gu, Seoul, Seoul, 138-220

Explore the area

  • Popular LocationLotte World Tower5 min walk
  • Popular LocationLotte World12 min walk
  • Popular LocationOlympic Park19 min walk
  • AirportSeoul (GMP-Gimpo Intl.)30 min drive

Choose dates to view prices

About this area

Seoul

Located on the riverwalk, Lotte Hotel World is in Songpa neighbourhood and is connected to a shopping centre. Charlotte Theater is a cultural highlight and some of the area's popular attractions include Lotte World and Kidzania. Travelling with kids? Don't miss Seoul Grand Park and Seoul Land.
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Map

What's nearby

  • Lotte World Tower - 5 min walk
  • Charlotte Theater - 8 min walk
  • Kidzania - 11 min walk
  • Lotte World - 12 min walk
  • Olympic Park - 19 min walk

Restaurants

  • Toh Lim — 1 min walk
  • La Seine — 1 min walk
  • La Seine - 5 min walk
  • Pascucci - 6 min walk
  • Starbucks - 6 min walk

Getting around

  • Jamsil Station - 5 min walk
  • Anyang Station - 22 min drive
  • Seoul (ICN-Incheon Intl.) - 58 min drive

About this property

Lotte Hotel World

5-star luxury hotel connected to a shopping centre in Songpa
Along with 2 restaurants, this hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, a coffee shop/café and valet parking. All 477 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with digital channels. Guests will also find sitting areas, 24-hour room service and fridges.
Lotte Hotel World offers 477 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (KRW 25000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: KRW 36000-36000 for adults and KRW 22000-36000 for children
  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Playground
  • Shopping

Family friendly

  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Renovated entire property – June 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

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Seoul
Seoul
Songpa
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Parking included
Parking included
Hotel
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Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
5 star
5 star
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
This property requires that guests have proof that they have stayed within South Korea for 14 days prior to check-in.
Quarantine-exempt guests are required to present an exemption certificate and proof of a negative PCR test for COVID-19 at check-in.

Renovations and closures

The property will be renovating from 25 May 2020 to 30 April 2022 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Selected guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 50000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between KRW 36000 and KRW 36000 for adults, and KRW 22000 and KRW 36000 for children (approximately)
  • Valet parking fee: KRW 25000 per stay
  • Rollaway bed fee: KRW 50000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte World
Lotte Hotel World
Lotte Hotel World Seoul
Lotte World Seoul
Lotte World Hotel
Lotte World
Lotte Hotel World Hotel
Lotte Hotel World Seoul
Lotte Hotel World Hotel Seoul

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 561 out of 969 reviews
5 - Excellent 58%
Rating 4 - Good. 293 out of 969 reviews
4 - Good 30%
Rating 3 - Okay. 64 out of 969 reviews
3 - Okay 7%
Rating 2 - Poor. 35 out of 969 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 969 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom smells so i canceled some of my stays
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Nice
Looking a bit aged in the rooms, but the lobby was very nice and the service was great.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful staff
We chose to stay at the Lotte Hotel because it has a pool and is close to Jamsil. Because of Corona, we didn't visit the amusement park or Kidzania, though next time we come to either of those places we will definitely stay here again. The staff was wonderful, the location was very clean, safe, and comfortable, and everything just shines of quality. Everything is sparkling clean and glimmering. The room was very comfortable. The minibar is, of course, overpriced, so just get your snacks from the 7-11 in the mall.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Worth staying for the location
The only negative part of this trip was the room. The rooms are old, dirty and really dry. However, the sites location is excellent. The service is superb. I am not sure why Lotte doesn’t take the time to renovate the rooms - they are really crap for a lack of better words.
Stayed 1 night in Jan 2021