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Extra charge with out your consent just got my statement and see extra charge try to disputed the charge
Verified traveller
Stayed 2 nights in Sep 2018
Response from AOneHotel on 18 Jul 2019
First of all, we are thankful for your stay. We are pretty sure there was a miscommunication between our hotel and you that perhaps charged you an extra. We will always try our best to be a better hotel. We are sorry.
10/10 Excellent
Koty
9 Sept 2018
Great experience
Overall good experience. No problems checking in or out. Room was organized and roomy
Koty
Stayed 1 night in Sep 2018
Response from Mr Kim on 19 Sept 2018
Thank you for visiting our hotel.
I will try hard to be a better hotel.
I wish you happy days.
Thank you.
The hotel is not bad. Very clean but the rooms are a little small. Hotel is located in a good area for those wanting to see Itaewon but entrance is a bit off the beaten path. Front desk personnel were very nice and ready to answer any questions you may have.
Verified traveller
Stayed 1 night in Feb 2018
Response from tae sun on 11 Feb 2018
Thank you for your good evaluation. I am happy to have a satisfactory stay. We are working hard for the convenience of our guests. A brochure for foreign guests is also in the room. I will be greeted with a better look when you use it next time. Thank you.
Thank you ^^ It is a new building about one year old. We always do our best for cleanliness. It feels good to have a comfortable stay. Next time I will be kind enough to help you stay.
6/10 Okay
HYERIM
15 Jul 2019
HYERIM
Stayed 1 night in Jul 2019
Response from AOneHotel on 18 Jul 2019
Thanks for you stay HYERIM! I feel like you had rough night at our hotel.. If you can share your experience at our hotel, it would be wonderful for our hotel to be better.