Exterior

Reviews of Redmond Inn

3 out of 5
Redmond Inn
17601 Redmond Way, Redmond, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1022 reviews" "
Rating 8 - Good. 367 out of 1022 reviews" "
Rating 6 - Okay. 86 out of 1022 reviews" "
Rating 4 - Poor. 34 out of 1022 reviews" "
Rating 2 - Terrible. 27 out of 1022 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Redmond Inn is seriously under-rated.... But the Breakfast service needs to be upgraded a bit.
Stayed 1 night in May 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Christopher, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Our room was clean. It was easy to get in and out of the parking lot.
Stayed 1 night in May 2024

8/10 Good

SUSAN, Playa del Rey

Liked: Cleanliness, amenities, property conditions & facilities
Easy access in a little town growing too quickly: crowded with traffic and construction. A perfectly adequate hotel with a good breakfast spot sharing the parking lot. The front desk is under-staffed as are so many places these days. There is always a wait to check in or out. The breakfast room can be crowded, but the food are regularly restocked. Lovely coffee machine in the lobby was either not working or too difficult for me to manage on my last visit and of course no one free to ask or assist.
Stayed 1 night in May 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
great value and great area.
Stayed 1 night in May 2024
Response from General Manager on 26 May 2024
Dear Connie,We appreciate your five-star review, and we're thrilled you had such a great time and enjoyed our central location. We hope to welcome you back soon to Redmond Inn.

2/10 Terrible

Subramaniam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Anna, Burnaby

Travelled with group
Hotel is very old and quite dated. Room is decent for short stays. Free continental breakfast and parking was good!
Stayed 1 night in May 2024
Response from General Manager on 26 May 2024
Dear Anna,We always appreciate hearing from our guests. It's great to know that our included breakfast and parking added to your experience. However, we apologize for any concerns about the age of the property. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

10/10 Excellent

Freddie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem. I was awaken with loud feet people above each night. Everthing else was perfect.
Stayed 2 nights in May 2024
Response from General Manager on 26 May 2024
Dear Freddie,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If you're in the area again, please come back to see us at Redmond Inn.

10/10 Excellent

Christina, West Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Will definitely be back
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Dear Christina,It's thrilling to hear that you had a great experience during your stay at Redmond Inn. We're looking forward to your return and are excited to provide another fantastic visit for you.

8/10 Good

Vasiliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a good property, good breakfast ,easy access to highway. Downside is a construction noise.
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Dear Vasiliy,Thank you for staying with us and letting us know about your experience. Although we are glad you enjoyed our delicious breakfast and convenient location, we apologize for any concerns with the construction noise. We appreciate your patience during this time, and we hope you will consider returning to see us the next time you are in the area.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Helen,It was a pleasure hosting you at Redmond Inn! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Dongyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Dongyun,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon to Redmond Inn for another great stay.

10/10 Excellent

Nayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to right off the hwy.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Pam,Thank you for choosing Redmond Inn and for sharing your lovely five-star review. We are delighted our location was convenient for your travel needs and we look forward to welcoming you back whenever you're heading back in our direction.

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
BRING EARPLUGS. This was hands down the noisiest hotel I've ever stayed in. The walls are paper thin so you can hear conversations in the next room, you can hear every door slammed in the hallway (of which there are many), and you can hear people walking around in the room above you (or in my case, dropping bowling balls apparently). It was truly miserable. I get it, it's an old building. You've been warned. Other cons: The free breakfast is just sugary carbs (waffles, bagels, etc) and the "fitness center" is the size of a large walk-in closet with an elliptical, a treadmill, and a stationary bike. Pros: My room was very clean and spacious and the staff was friendly and helpful.
Stayed 4 nights in May 2024
Response from General Manager on 21 May 2024
Dear Andrea,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our friendly service and pristine accommodations, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Also, we're sorry to read you weren't satisfied with our breakfast offerings or fitness center. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

8/10 Good

Susan, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, we had a problem with our thermostat in our room at check-in. The heat would not turn off. They upgraded us to a different Immediately , very reasonable price and older hotel but Very well taken care of and updated . Will definitely stay there again in the future. also, the breakfast is very simple, but I do not stay in a hotel because of the free breakfast. I’ll take comfort and a good night sleep over food any day..
Stayed 2 nights in May 2024
Response from General Manager on 15 May 2024
Dear Gregory,Thank you for your review of Redmond Inn. We appreciate you highlighting the friendly staff and the comfortable, well-maintained room you received after the initial thermostat issue. Understandably, breakfast may not be a top priority, but we are always looking for ways to improve our offerings. We look forward to welcoming you back for another stay with us.

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Mackenzie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned business is very cute, they offer coupons to the Family Pancake House next door, the properties are basically combined. Parking was easy. I got lucky and had a room on the top floor, so noise was minimal. However, walking down the hall I realized how easy it was to hear TV’s and people speaking. I had no complaints about my room, though. I was actually kind of surprised that their soaps were from Nest! The free coffee/tea/hot chocolate was very cute and appreciated. If there’s anything they can improve on it would probably be their advertised free breakfast. Other than that - it was a perfectly fine stay and at a reasonable price.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Mackenzie,Thank you for taking a moment to review your recent experience. It was such a pleasure having you as our guest recently, and we appreciate you mentioning our lovely accommodations and great value. Your feedback regarding our breakfast offerings will be shared internally for further consideration, as we are always seeking ways to improve our facilities and the services we offer. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 Good

Shahrukh A

Business traveller
Breakfast options are poor —— exercise room is test weensy with just 3 pieces of equipment —— staff is excellent in their conduct and service —— biz center is teensy weensy —— my client wanted me to stay here so I did
Stayed 5 nights in May 2024
Response from General Manager on 12 May 2024
Dear Shahrukh,We want to thank you for sharing your experience with us, as your feedback is essential to our commitment to excellence. While we are happy you enjoyed our five-star service, we're sorry to hear the rest of your stay was not quite up to par. Your comments will enable us to grow as a resort, and we will be sure to review our breakfast options to make sure we're offering the best breakfast in the area. We hope you will consider joining us again soon at Redmond Inn.

8/10 Good

Stephen, Reno

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean, comfortable room and very nice front desk staff. The coffee in the lobby is superb. The breakfast offerings were very plain and limited, not suitable for a diabetic or pre-diabetic person. Housekeeping kept the place very clean but missed many details such as when to replace linens, how many face cloths and towels 2 people need, how to hang a shower curtain and so forth.
Stayed 3 nights in May 2024
Response from General Manager on 8 May 2024
Dear Stephen,Thank you for choosing Redmond Inn. We're glad you found your room clean and comfortable and that our front desk team made a good impression. We also appreciate your insights regarding the breakfast selection and housekeeping details; your comments are vital in helping us improve our service. Our team is committed to addressing these points and looks forward to providing a more tailored experience on your next visit.

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a restaurant nearby.
Stayed 3 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Janice,Thank you for choosing Redmond Inn and for taking a moment to provide your review. We are pleased that our location next to Family Pancake House added to the enjoyment of your visit! Our guests enjoy a discounted rate for their delicious and hearty breakfast, and it is wonderful to hear that you were able to take advantage of this offer. Our team looks forward to welcoming you back soon for another pleasant stay!

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

fae

Liked: Amenities
ALWAYSa good place to stay..l9ve it there!!!
Stayed 1 night in Mar 2024
Response from General Manager on 2 May 2024
Dear Fae,We're happy to learn that you had a great stay at Redmond Inn. Thank you for being our valued guest, and please return soon.

10/10 Excellent

Caitlin

Travelled with family, Travelled with group
Liked: Amenities
We loved our stay would totally stay here again!
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Caitlin,Thank you for staying with us at Redmond Inn and for taking the time to let us know about your experience. We are delighted you enjoyed your stay, and we look forward to your next visit.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, and tidy.
Stayed 3 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Brenda,Thank you for choosing Redmond Inn and for sharing your delightful five-star review. We are thrilled you were impressed with our spotless accommodations and look forward to welcoming you back again.

10/10 Excellent

fae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here at least q ti.e a .onth just to get away.. i love it!!!
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Fae,We're proud to include you among our returning guests. It is such a pleasure to welcome you back. From the moment our guests step into our hotel, we work hard to deliver an extraordinary experience. It warms our hearts when guests go out of their way to recognize these efforts. We are delighted you had a fantastic stay and look forward to welcoming you back for another chance at making lasting memories at Redmond Inn.

4/10 Poor

Chris

Very uncomfortable bed. Room smelled. We will not stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Chris,All constructive comments are welcome, and we value your input. We strive to provide our guests with comfortable accommodations and a fresh and clean atmosphere, and we are sorry to hear that you experienced otherwise. We will review these comments as we work to uphold our standards. Thank you.

10/10 Excellent

Young Hoon, Provost

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, kind staff, and very quiet
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Young,Thank you for taking a moment to write a review. It is an honor to learn you enjoyed your stay, particularly highlighting our convenient location and lovely team members. Thank you for choosing to stay with Redmond Inn and we hope to welcome you back soon.

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

zuleikha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff. we got there very late and she was very thoughtful.
Stayed 7 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Zuleikha,Thank you for choosing to stay with us at Redmond Inn! We are glad to hear our staff were helpful and able to make you feel right at home during your time with us. Pleas come back soon for another terrific experience.

10/10 Excellent

taumaoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying there and i will stay there again if i plan another trip there,its nice an quite and i enjoy there.thank you
Stayed 2 nights in Feb 2024
Response from General Manager on 17 Apr 2024
Dear Taumaoe,Thank you for providing your wonderful review of Redmond Inn. We are delighted to hear that you had an amazing time. Returning guests are our greatest compliments. We can not wait to see you again in the future to provide you with another delightful experience.

8/10 Good

fae

Liked: Cleanliness, staff & service, property conditions & facilities
Always very nice.
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Fae,Our team was happy to welcome you to Redmond Inn. Thank you for letting us know you had a pleasant experience. We'll see you again next time!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
I think this is a great hotel for the money. It’s better from the inside than the outside. It’s clean and safe, the bed and pillows are very comfortable, the room design works well, and the room amenities are just what I need. It has become the place I stay every time I need a hotel in Redmond. That being said, it is not fancy. It is not where you come to enjoy the property. It is where you stay to be clean, comfortable, safe, efficient, and convenient.
Stayed 1 night in Mar 2024
Response from General Manager on 16 Apr 2024
Dear Jennifer,Thank you for taking the time to leave a review. We're pleased to have the honor of being your go-to in Remond. We appreciate your feedback, which will help us evolve as a destination, and we eagerly await your next visit.

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alice

Liked: Amenities
Very friendly staff throughout my stay. Room was very clean. Could use a new toilet seat and bathroom door(had water damage at the bottom of the door). Otherwise the property is well maintained. Loved that parking is available on site, no extra charge. Would definitely recommend and will stay again!!
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Alice,Thank you so much for choosing to stay with us at Redmond Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our pristine accommodations were a highlight of your trip. However, we apologize for any inconvenience you experienced in your bathroom. Rest assured, your comments will be relayed to our team to ensure improvements are made swiftly. Nevertheless, we trust this didn't detract too much from your trip overall. The pleasure was all ours, and we can't wait to welcome you back to Redmond Inn soon.

10/10 Excellent

Bandhan, Redmond

Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating!
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Donna,Thank you so much for choosing to stay with us at Redmond Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to live up to this commitment. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Becky, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean hotel!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Becky,Thank you for choosing Redmond Inn! We're glad our attention to cleanliness impressed you, and we hope to see you again soon.

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet and very good service
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Apr 2024
Dear Vincent,Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed our exceptional service and cleanliness! We hope you'll visit us again soon, and wish you well until then.

8/10 Good

Venkatesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Service
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Venkatesh,Thank you for choosing to stay with us at Redmond Inn. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled this was the case for you. It was a pleasure to host you, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Bonan, redmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very good place for business trip.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Bonan,Thank you so much for choosing Redmond Inn and for taking the time to let us know about your five-star experience! We are delighted that your business travels brought you to our property and that you found our team to be accommodating and friendly. It was an honor to host you. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

yusuke, Tigard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is great location. The property is a bit old. But service is great and staff is very helpful
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Yusuke,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are honored to have earned a perfect rating thanks to our convenient location and outstanding team members. Having you as a guest was a pleasure, and we look forward to welcoming you back to Redmond Inn soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Hisayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed Redmond Inn for 6 days in mid March. The location was excellent to go anywhere. Walking distance to Whole Foods. Room might need a little update but very clean and comfortable. The front staffs were very pleasant. Only thing I wasn't happy about was the noise from the third floor. I can totally hear the steps ,running water and closing the door in the evening. Actually I woke up a couple times because of that. Other than that it was a very nice stay.             
Stayed 7 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Hisayo,Thank you for spending six days at Redmond Inn. We're pleased that our convenient location was perfect for your trip. However, we're sorry you had noise concerns. Our team works diligently to create a peaceful environment, so rest assured, we've noted your feedback. We hope you'll count on us again for comfortable and clean accommodations next time you're in town.