Sappertown Hotels, Vancouver

"It was gine"

"Room very clean, great bed and linens. 3 elevators, only one working, so a bit of a wait to get up and down at times. Airport shuttle handy and prompt"

"I stayed at this hotel for two nights. It was very clean and the staff were incredibly welcoming. The location is amazing. It’s a small, unique hotel with a different vibe — cozy, charming, and full of character. I really enjoyed the atmospher❤️"

"Everything was wonderful! The staff, so helpful and kind. The food, nothing short of amazing!!! The view from our room (city). Wonderful to see all the lights at night. We will definitely be back!"

"Staff and location are five stars. The rooms are a little tired and room doors shut loudly, waking Neighbours up."

"Lovely clean room and bathroom if a bit on the small side. Common areas all well presented and it was great having the sauna. A bonus too was the morning tea and coffee. Fantastic location. "

"Friendly staff "

"The windows are only double panes and it was SO loud!"

"The front desk concierge on April 23, around 5:30 PM, was not considerate at all. In fact, he seemed to do the opposite of what I requested. I asked for a room with the bay view, but he gave me a room on the opposite side, with no view of the bay. When I mentioned that I booked this vacation to rest and relax, he placed me in a room on the 23rd floor, directly beneath ongoing renovations. It felt as though this was done intentionally. The noise was unbearable. We woke up at 6 AM to hammering and drilling. There was no warning about these renovations on the Sheraton website or at the time of booking. However, the other staff members who later assisted me were absolutely amazing and very kind. They changed my room on April 24, around 12 PM, and the new room was excellent, quiet, with a beautiful view of English Bay. I truly appreciate their help."