Rush Street Hotels

Great Hotel! Close to shops restaurants and lake. The staff was kind and helpful. Gave us a ride to the Cubs game in the hotel car.

Hotel was extremely well run, the staff were efficient and courteous although the physical arrangement of the building was a little confusing at first with the reception on the ground floor and the rooms from the 3rd floor upwards with the restaurants etc. on the seventh.

Really nice to be at a quiet spot that is two blocks from the noise and excitement. You can jump in and then retreat to serenity when you like.

We arrived in Chicago early in the morning and the hotel staff worked quickly to get us an early checkin.

This is nice place to stay, with a great location and reasonable prices for the area.

Location is good. 10-20 minutes’ walk (8 – 10 blocks) to South to the “river” area. It is a nice walk along the “magnificent mile” part of the Michigan ave. There are other hotels closer to that area if you do not want the walk. Just a block from the 360 Chicago Observatory. Facilities are very good. The Lobby is on the 5th floor making in / out of the hotel a bit inconvenient with a separate elevator ride. Because of this the entrance to the hotel is rather underwhelming as well. Lobby area is nice with the main restaurant. You will probably not have lunch / dinner here but breakfast is good. There is a Chinese restaurant and a bar as well that we did not try. Rooms are near excellent. Clean, new and modern although not big. Beds are some of the best I had. The room would have been a top 5 star except for the single lavatory where double is now common on top hotels. Service is excellent with one exception that there was no water in the room the first day. It may have been an isolated case, but you may want to check that when you check in. Front desk and concierge were great. The latter had very good suggestions for restaurants (need to go to “Chicago Cuts” and the “Signature Room”). One exception for the excellent was the night-time service at the main restaurant where we had some drinks – but that may have been just on person, we’ll not count it.

Out of all the cities I've been to, my Chicago stay might be my favorite so far. The James is the best hotel I've been to so far but even more impressive was the staff. I'm probably getting her name wrong but Milania at the front desk made me and my girlfriend feel at home, always had a smile and always seemed excited to tell us about the best spots to check out around town. I definitely plan to come back for a longer stay next year.

Great location being a few blocks from Michigan Ave.

The staff at the front desk accommodate us with a double bed as we checked in.

The "free" wireless is useless. I had to use my myfi for service Why no grab bars in the shower?