United Center Hotels, Chicago

"Did not look like the pictures shown online old hotel not update"

"CONS: stayed in room 808. super dark, only had low lighting, which my partner and i suspect was so they could hide the stains of the room. view was of the ugly back side of the building. worst part was the ac/heater. it was cold when we were there in early may and we were told the heater wasn't working for any of the rooms, so we had to double up on blankets. had splitting headache during our first night and asked the front desk if they had tylenol (acetaminophen) which being the most basic of medications we thought they would have, but of course they didn't. husband had to do a cvs run at 2am for something they should've already had as a hotel. walls were thin that you could hear next door occupants flushing or taking a shower. lastly, very little water also came out of showerhead. PROS: great location (within a few minutes walk to starbucks reserve, trader joe's, and most importantly to the red line), price is cheaper compared to most hotels in the area. overall, hotel works only if your budget is tight. but if you want a truly restful vacation where you're not dreading going back to the hotel, then i'd recommend finding somewhere else to stay."

"Bien ubicado, buena relatprecio-calidad y excelente servicio"

"Very nice and clean hotel. We booked this hotel at the very last minute and didn't have much time to read the fine print of everything, but in order to use the pool/hot tub you need to sign up down at the pool. It isn't an issue if there isn't many people but if it's busy you'll need to reserve a spot. It wasn't a big deal- we went down, signed our names, and went right in. It was a pretty good location for walking to different stores."

"The front desk staff was friendly but could not provide an explanation for the extra fees. The room wasn't as clean as expected and housekeeping never came during our stay. Also, the room was much smaller than pictured."

"Very nice, wish there was a pool area Great location Very nice staff "

"Amazing place"

"Best location and excellent customer service."

"I was most disappointed by the lack of room service, or any options for delivery of food to the room. The restaurant on the first floor has amazing food, but take-out must be picked up by the guest, rather than it being delivered to the room."