United Center Hotels, Chicago

"I did not need air conditioning as I visited in March. Heat was fine. I did not use parking. Staff did an excellent job getting taxis for us. Hotel location for walking was great."

"Great breakfast. Comfortable beds. Rooftop bar was not open. The resort fee at check in was a surprise. A great location and nice place."

"The breakfaster was unbelievable. Especially when they make your Omelette the way you want."

"Clean, good views, great location"

"I LOVE the Palmer House and have stayed there many times. The lobby is absolutely beautiful. It is not understood why whomever leases this property has not filled the street floor with tenants, who have at least 1,000 guests of the Palmer House as possible customers EVERY day. "

"The location is great. A great coffee shop across the street, quick walk to a number of things (or a quick ride). It’s a great price for the amount of space. We had a corner suite, which did not have a window into the hall, so that was a plus. The omelette station was good at breakfast. However, stay somewhere else. 1) our room wasn’t clean. Writing on the ceiling, lipstick on the sink, it smelled, stained sheets, paint peeling in the room, etc 2) the microwave didn’t work and smelled like fire (the one time we tried to use) 3) the furniture is badly in need of replacing. Large pieces of veneer missing, the pullout sofa was terrible. We slept on the pullout 2 nights and then fit ourselves into the beds for the remainder of our trip 4) the door to the room from the hall was damaged 5) there was a leak from the ceiling by the front desk to check-in on Monday. That leak was still going strong Friday with buckets and towels. Prepare to be splashed by the drip to check in/out 6) I brought all of these issues up during our stay. Someone was always “going to get back to you”… no one has contacted me. It is very affordable, but I will never stay there again. "

"The hotel environment is very nice. Clean room，friendly staff "

"The bar was fine we got 2 free drinks."

"The staff were excellent. The hotel was very clean and the location was perfect."