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"Lovely room, comfortable bed friendly and efficient staff"

"Extremely friendly and helpful staff"

"Hotel is in a great location, staff were friendly and parking was easy albeit quite expensive! Rooms are well equipped."

"Great family experience. Staff was extremely friendly "

"Room was excellent, perfect size for pur family of four while we had a couple of days for my sons birthday. Staff on reception were really helpful, kind and welcoming. Cleaning staff we met and chatted with the kids, were also very kind. Beds were amazing! The hotel is beautiful and is looked after well. Highly recommend! X"

"Staff on the desk were absolutely lovely and friendly. I'd never stayed in Cardiff before, and they were so helpful explaining how to get around. The check in and out was easy. Room was decent with all the expected amenities. Really clean, and the bathroom was ace. Bed was super comfy, too. No parking available, but there are loads of pay and display car parks within 5 minutes walk"

"Excellent customer service,room was clean and tidy "

"Very nice place "

"Most impressed with the pleasant reception and efficiency of the registration and checking-out process. Also the room was clean, comfortable and well appointed."