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"My family of 5 stayed for one night on our way to Disneyland. Pros: Suite was a really nice size. My kids called it a fancy hotel. The sofa bed was clean and comfortable for my daughter, and it was nice to have the kitchen amenities (sink with dish soap, large fridge, microwave, salt/pepper). Shuttle service was pretty convenient to and from LAX. Cons: Front desk staff directed us to the ride share zone to Uber to our rental car reservation and the pick-up area was literally a red zone where we had to quickly load - not an easy feat with a car seat and 3 kids. Some staff waited on other guests before us even though we were next in line. Breakfast was mediocre - scrambled eggs tasted watered down and precooked waffles were not crispy. "

"Yes"

"The hotel was really clean , the staff friendly, and location very accessible. "

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"Good "

"Relatively expensive breakfast. Room was clean enough. Staff helpful, location great. "

"The hotel was close to the airport making it so convenient to catch my flight. Staff was very friendly and helpful. Good restaurant downstairs."

"I enjoyed my stay at the Freehand. The staff was super friendly and helpful, and the location is perfect. The prices can't be beat, so this will be my only choice when visiting DTLA."

"The hotel is great, maybe some in-room welcoming perks. More water. Better/stronger hair dryers. "