5/5 Excellent
Evelyn
Travelled with partner
22 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Hilton Los Angeles/Universal City
Photo gallery for Hilton Los Angeles/Universal City
Overview of Hilton Los Angeles/Universal City
Hilton Los Angeles/Universal City
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
555 Universal Hollywood Dr, Universal City, CA, 91608
Explore the area
- Universal Studios Hollywood7 min walk
- Burbank, CA (BUR-Bob Hope)18 min drive
- Staples Center28 min drive
- Venice Beach43 min drive
Choose dates to view prices
About this area
Universal City
Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Ready for a night out? Consider The Belasco Theater and Shrine Auditorium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience for public transportation: Universal City Station is 9 minutes on foot.
What's nearby
- Universal Studios Hollywood - 7 min walk
- The Wizarding World of Harry Potter™ - 10 min walk
- Universal CityWalk - 13 min walk
- Staples Center - 28 min drive
- Venice Beach - 43 min drive
Getting around
- Universal City Station - 9 min walk
- Downtown Burbank Station - 10 min drive
- Burbank, CA (BUR-Bob Hope) - 18 min drive
Restaurants
- Cafe Sierra — 1 min walk
- Lobby Lounge — 1 min walk
- Saddle Ranch Chop House - 7 min walk
- Wolfgang Puck Bistro - 8 min walk
- Three Broomsticks - 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
- Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
Parking and public transport
- Secured covered self parking on site (surcharge; includes in/out privileges)
- Valet parking on site (USD 45 per day; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- Return airport shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30.00 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Outdoor pool
Family friendly
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Filipino
- French
- German
- Spanish
Business services
- Business centre
- Computer station
- Conference space (32000 square feet)
- Meeting rooms
Outdoors
- Garden
- Picnic area
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Eco-friendly toiletries
- Hairdryer
Entertainment
- TV channels
- Films for purchase
- Premium channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
Similar properties
See similar properties
Universal City
Washer and dryer
Family-friendly
Guest rating 4+
Air conditioned
4 star
Hotel
Policies
Check-in
Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs/34 kg
Pets cannot be left unattended
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.00 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 150.00 per stay A damage deposit of USD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: USD 30.00 per person (approximately)
- Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
- Fee for wired Internet in public areas: USD 7.95 (rates may vary)
- Covered self-parking fee: USD 30 per night (in/out privileges)
- Valet parking fee: USD 45 per day (in/out privileges)
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75 per accommodation, per stay
- Early check-in fee: USD 30.00 (subject to availability)
- Rollaway bed fee: USD 35.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Sean
Travelled with family
21 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
4/5 Good
Olga, Chula Vista
Travelled with family
20 Sep 2021
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
4/5 Good
Nikita
Travelled with partner
20 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
4/5 Good
Amanda
Travelled with family and small children, Travelled with group
20 Sep 2021
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021