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Hilton Los Angeles/Universal City

4.0 star property

Choose dates to view prices

Located near Universal Studios Hollywood, Hilton Los Angeles/Universal City offers a vibrant retreat. Indulge in Californian cuisine at Cafe Sierra, bask in the sun by the outdoor pool or unwind on the garden terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$444
includes taxes & fees
1 July - 2 July

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Corner Room with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Corner Room with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.2 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(227 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

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Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Universal)

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Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(58 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

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Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(69 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(179 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Executive Floor Corner Room With Sofabed

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Floor Corner Room With Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(132 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Don't miss out on a visit to Griffith Observatory. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Universal City travel guide
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood
    Universal Studios Hollywood
    3 min walk - 0.3 km
  • The Wizarding World of Harry Potter™
    The Wizarding World of Harry Potter™
    5 min walk - 0.5 km
  • Universal CityWalk
    Universal CityWalk
    7 min walk - 0.6 km
  • Warner Brothers Studio
    Warner Brothers Studio
    5 min drive - 2.3 km
  • iFLY Hollywood Indoor Skydiving
    10 min walk - 0.9 km

Getting around

  • Universal City Station
    9 min walk
  • Downtown Burbank Station
    10 min drive
  • Burbank, CA (BUR-Hollywood Burbank)
    25 min drive

Restaurants

  • In-N-Out Burger
    15 min walk
  • Starbucks
    8 min walk
  • Bubba Gump Shrimp Co.
    9 min walk
  • Carl's Jr.
    11 min walk
  • Sheraton Universal Hotel - Lobby Bar
    2 min walk

About this property

Hilton Los Angeles/Universal City

  • Upscale hotel near Universal Studios Hollywood
  • Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace and a coffee shop/cafe. The on-site Californian cuisine restaurant, Cafe Sierra, offers breakfast, brunch, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Full breakfast (surcharge), valet parking (surcharge) and a local area shuttle
    • An electric car charging station, express check-out and meeting rooms
    • A vending machine, a lift and free newspapers
    • Guest reviews give top marks for the pool, helpful staff and location
  • Room features
  • All 495 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with eco-friendly toiletries and hairdryers
    • 55-inch flat-screen TVs with Netflix, Hulu and streaming services
    • Premium channels, coffee/tea makers and housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 58.30 per night)
  • Secured, covered valet parking on site (USD 69.30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 April 2026 to 10 July 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Lobby

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day
  • Service fee: 4 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 58.30 per night (in/out privileges)
  • Valet parking fee: USD 69.30 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 1 Jul 2026 start from NZ$444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Los Angeles/Universal City?

Self-parking is available for USD 58.30 per night. Valet parking is available for USD 69.30 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; check-in end time: midnight. Early check-in is available for a fee of USD 34.20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Los Angeles/Universal City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Los Angeles/Universal City Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2162 out of 3181 reviews
Rating 8 - Good. 557 out of 3181 reviews
Rating 6 - Okay. 250 out of 3181 reviews
Rating 4 - Poor. 109 out of 3181 reviews
Rating 2 - Terrible. 103 out of 3181 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , excellent breakfast Very attentive staff
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location and hotel. We enjoy the pool, the restaurants and it’s walking distance from Universal Studios
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel very clean
Stayed 2 nights in May 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and the staff were friendly and made sure to check in continuously throughout our stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well cared for clean etc. Loved all of it.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Talisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay there again for sure. Employees were all amazing and so helpful and friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best place to stay when going to Universal Studios or Warner Brothers Studios. Location, value for money and a fabulous hotel (clean, amenable fantastic staff, excellent food)....
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good regular shuttle to universal studios, good breakfast
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great location amazing food and great shopping.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Xandy Belle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel because of how close it is to Universal studios. We stayed 2nights. We got city view which is really nice,rooms were clean and spacious. Will definitely stay here again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Enjoyed the breakfast options. Loved the close proximity to Universal and that there were shuttles provided. Close enough to walk, which we did.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, walking to Universal. And a great choice compared to all the other properties which are similar tries, but a lot worse.
Stayed 1 night in May 2026
Verified

10/10 Excellent

SUZANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always well worth the extra few dollars to stay here. Its ideally located, fantastic amenities and a fabulous hotel. Never disappoints
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very friendly staff
Stayed 1 night in Apr 2026
Verified

6/10 Okay

wendy

Disliked: Cleanliness, amenities, property conditions & facilities
I liked our room and the room service was great. It was the facilities that were lacking
Stayed 2 nights in May 2026
Verified

4/10 Poor

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Universal, great room service, room was clean, view was amazing and the pool was perfect for the kids
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the breakfast buffet was good with many options.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super friendly and knowledgeable, property was beautiful, will definitely be staying at this location again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Adrianna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff were nice. The breakfast was excessively expensive! Not worth it in my experience.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was spacious and clean. Pool area was relaxing and water was heated. Proximity to Universal Studios and CityWalk is great, options to use free shuttle or take a short walk. Unfortunately, the lobby area was being renovated during the time of our stay, so entering the hotel was a bit weird. But would definitely stay here again in the future.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

hiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and professional service. They have shaving blade and cream, tooth paste just in case you forget.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Great location for Universal, very clean room, and the pool area was beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent stay. No worries. Parking was easy but too expensive $70. staff was helpful.
Stayed 1 night in May 2026