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Sheraton Universal Hotel

Hotel Class
4 out of 5

Information

Reviews

4.0 / 5Good
1,598 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Universal Studios Hollywood™
    3 min walk
  • Popular Location
    Warner Brothers Studio
    5 min drive
  • Restaurant
    Gru's Lab Cafe
    2 min walk
  • Restaurant
    Studio Restaurant
    7 min walk
  • Airport
    Los Angeles, CA (LAX-Los Angeles Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Balcony, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite, 2 Double Beds, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Queen Beds, Balcony, Pool View

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Club Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Corner

    Room Amenities

    • Sleeps 2
    More details

About this area

Universal City

Near a metro station and near theme parks, Sheraton Universal Hotel is in an area with good shopping. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood™ and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Staples Center. Our guests appreciate the hotel's convenience for public transport: Universal City Station is 5 minutes by foot.

4.9/5 guest location rating

Guests like it for

  • Walkable (1254 reviews)
  • Safe (1052 reviews)
  • Easy parking (888 reviews)

What's nearby

  • Popular Location
    Universal Studios Hollywood™ - 3 min walk
  • Popular Location
    Warner Brothers Studio - 5 min drive
  • Popular Location
    Hollywood Bowl - 5 min drive
  • Popular Location
    TCL Chinese Theatre - 6 min drive
  • Popular Location
    Hollywood Sign - 10 min drive

Getting around

  • Universal City Station - 5 min walk
  • Burbank Bob Hope Airport Station - 13 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) - 37 min drive

Restaurants

  • The California's — 1 min walk
  • Poolside Lounge — 1 min walk
  • Gru's Lab Cafe — 2 min walk
  • Studio Restaurant — 7 min walk
  • Ludo Bird — 8 min walk

About this property

Sheraton Universal Hotel

4-star hotel, walk to Universal Studios Hollywood™
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub and valet parking. All 457 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and down comforters. Guests will also find fridges, room service (during limited hours) and coffee/tea makers.
Sheraton Universal Hotel offers 457 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer.
This Universal City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Policies

Check-in

Check-in between 4:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay.
  • 1 per room (up to 40 lb/18 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self-parking fee: USD 32 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 5:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Sheraton Universal Hotel
  • Sheraton Universal

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 32 per night
  • Valet parking: USD 45 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 5:30 AM–10:30 AM: USD 21-34 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Spanish

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference space (28590 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Nearby activities

Activities

Where to eat

5 - Excellent
676
4 - Good
494
3 - Okay
228
2 - Mediocre
129
1 - Poor
71
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how safe the area was. As 3 young girls traveling the first time alone saftey was our top priority. This hotel had a lot of security and rooms felt safe. Would definitely stay again

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property convenient to the theme park. Good service, updated rooms, and nice amenities.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness

Stayed 3 nights in Nov. 2019

2/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

The AC super noisy u need to check the fan I could not sleep

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

I love that the rooms were built around the lovely pool and cabana area and that there was on site dining and bar service available Rooms were clean and comfortable and staff was attentive and pleasant. I will stay again and visit Citywalk some more!

Stayed 1 night in Dec. 2019

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