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Sheraton Universal Hotel

Photo gallery for Sheraton Universal Hotel

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Sheraton Universal Hotel

Sheraton Universal Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
333 Universal Hollywood Drive, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood2 min walk
  • Popular LocationThe Wizarding World of Harry Potter™9 min walk
  • Popular LocationUniversal CityWalk12 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)51 min drive

Choose dates to view prices

About this area

Universal City

Located in Universal City, Sheraton Universal Hotel is in the entertainment district and near the airport. Hollywood Bowl and TCL Chinese Theatre are cultural highlights, and some of the area's notable landmarks include Capitol Records Tower and Hollywood Walk of Fame. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Universal City travel guideOpens in a new window
Map

What's nearby

  • Universal Studios Hollywood - 2 min walk
  • The Wizarding World of Harry Potter™ - 9 min walk
  • Universal CityWalk - 12 min walk
  • Hollywood Bowl - 5 min drive
  • Warner Brothers Studio - 9 min drive

Getting around

  • Universal City Station - 5 min walk
  • Downtown Burbank Station - 9 min drive
  • Los Angeles Intl. (LAX) - 52 min drive

Restaurants

  • Three Broomsticks - 4 min walk
  • Saddle Ranch Chop House - 5 min walk
  • Wolfgang Puck Bistro - 8 min walk
  • Tony Roma's - 9 min walk
  • Blaze Pizza - 9 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Close to Universal CityWalk, Sheraton Universal Hotel provides a poolside bar, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, The California's, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
Other perks include:
  • Swimming pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • An outdoor pool, a gift shop and a TV in the lobby
  • A porter/bellboy, free newspapers and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All guest rooms at Sheraton Universal Hotel boast thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews give good marks for the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers and heating

Languages

Arabic, Chinese (Mandarin), English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35.20 per night; includes in/out privileges)
  • Valet parking on site (USD 49.50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 21-34 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The California's
  • The Reel Pool Bar
  • In the Mix Lobby Bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (32774 square feet)
  • Meeting rooms - 17

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Universal City
Guest rating 4+
Guest rating 4+
Hotel
Hotel
4 star
4 star
Family-friendly
Family-friendly
Pool
Pool

Policies

Check-in

Check-in from 4:00 PM - midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self-parking fee: USD 35.20 per night (in/out privileges)
  • Valet parking fee: USD 49.50 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at on 18 Sept 2022 start from NZ$362.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 per room) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self-parking is available for USD 35.20 per night. Valet parking is available for USD 49.50 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in is from 4:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.1 mi (0.2 km) from Universal Studios Hollywood, and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and Hollywood Walk of Fame are also within 6 mi (10 km). Universal City Station is only a 5-minute walk.

Can I cancel my reservation for free at Sheraton Universal Hotel and receive a full refund?

Yes, Sheraton Universal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Universal Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1244 out of 2105 reviews
5 - Excellent 59%
Rating 4 - Good. 458 out of 2105 reviews
4 - Good 22%
Rating 3 - Okay. 199 out of 2105 reviews
3 - Okay 9%
Rating 2 - Poor. 108 out of 2105 reviews
2 - Poor 5%
Rating 1 - Terrible. 96 out of 2105 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Loved where this hotel was situated, so many things to do and see near by. The staff was great, very friendly, and great positive attitude. The cleaning lady was super sweet and worked so hard every day. Make sure to be generous with the housekeeping staff, it’s the hardest job at the hotel and they probably do it for minimum wage.
Stayed 7 nights in Aug 2022

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The units were unclean, worn down. Small rooms. Shower wouldn’t drain, so that means cleaning staff never cleaned it. Stains on curtains, bed skirt, ceiling, doors. No laundry facilities. Would not stay here again.
Stayed 3 nights in Aug 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The check in was great but to get to the room was difficult it felt like we were second class citizens our room was in lower floor that we had to go through back way to get to. The front desk didn't explain how to get to our room and we got lost. Once we got there it was the smallest room i have ever seen in my life. The double bed rooms is probably less then 200 sq feet i did ask for upgrade but they said non were available. I dont recommend this room for families too small i would recommend the hilton across the street better suites for families also i was charged 45 for valet parking which i didn’t used and then attended tried to make me 35 at gate because my key didn’t open the arm for parking i had to show email that i was charged 45 for parking.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty bathroom walls, small room . Shuttle to universal was great but on property in Florida gets you early entrance which was not offered here . Won’t stay again .
Stayed 3 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviceable hotel with fantastic staff.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining customer service. Very friendly.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance to Universal. Lovely staff.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean hotel n nice swimming pool
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the surprise happy birthday card and the cake that was on my room 715. My daughter had an amazing birthday. We appreciate all.
Stayed 3 nights in Aug 2022

3/5 Okay

Travelled with family
I like the balcony. I found the pool area dirty, with food etc.
Stayed 2 nights in Jul 2022