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Overview of Sheraton Universal Hotel

Photo gallery

Guest reviews

4.0 / 5Very Good
1,923 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationUniversal Studios Hollywood™3 min walk
Popular LocationUniversal CityWalk12 min walk
RestaurantGru's Lab Cafe2 min walk
RestaurantHollywood & Dine4 min walk
AirportLos Angeles, CA (LAX-Los Angeles Intl.)41 min drive

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  • Club Room, 1 King Bed

    Room amenities

    • 30 sq m
    • Sleeps 2
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  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
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  • Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
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  • Room, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
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  • Room, 1 King Bed, Balcony, Pool View

    Room amenities

    • 33 sq m
    • Sleeps 2
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  • Executive Suite, 2 Double Beds, Business Lounge Access

    Room amenities

    • 56 sq m
    • Sleeps 4
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  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 56 sq m
    • Sleeps 3
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  • Room, 2 Queen Beds, Balcony, Pool View

    Room amenities

    • 33 sq m
    • Sleeps 4
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  • Junior Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 49 sq m
    • Sleeps 2
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  • Club Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 43 sq m
    • Sleeps 3
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  • Room, 1 King Bed, Corner

    Room amenities

    • 31 sq m
    • Sleeps 2
    Show details

About this area

Universal City

Located in Universal City, Sheraton Universal Hotel is near a metro station and near theme parks. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Consider Shrine Auditorium for a night out, and don't miss Universal Studios Hollywood™, a top local attraction. Spend some time exploring the area's activities, including golfing.

Visit our Universal City travel guide
Map
Popular Location

What's nearby

  • Universal Studios Hollywood™ - 3 min walk
  • Universal CityWalk - 12 min walk
  • Hollywood Walk of Fame - 6 min drive
  • Warner Brothers Studio - 8 min drive
  • Sunset Strip - 8 min drive

Getting around

  • Universal City Station - 5 min walk
  • Downtown Burbank Station - 9 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) - 41 min drive

Restaurants

  • The California's — 1 min walk
  • Poolside Lounge — 1 min walk
  • Gru's Lab Cafe - 2 min walk
  • Hollywood & Dine - 4 min walk
  • Saddle Ranch Chop House - 4 min walk

About this property

Sheraton Universal Hotel

4-star hotel, walk to Universal Studios Hollywood™
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 461 rooms offer comforts such as premium bedding and down comforters, plus complimentary wireless Internet access and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests.
Sheraton Universal Hotel offers 461 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 32 per night
Valet parking: USD 45 per night
Electric car charging station
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21-34 per person
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Fitness centre
Outdoor pool
Hot tub

Family friendly

Dry-cleaning service
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
Chinese
English
Spanish

Business services

17 meeting rooms
Business centre
Computer station
Conference space (32774 square feet)

Outdoors

Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Down comforter
Heating
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

43-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Mini fridge

More

Connecting rooms available
Desk
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in between 4:00 PM and midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
1 per room (up to 40 lb/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self-parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 5:00 AM to 10:00 PM
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Sheraton Universal Hotel
Sheraton Universal

Frequently asked questions

Can I cancel my reservation for free at Sheraton Universal Hotel and receive a full refund?
Yes, Sheraton Universal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Universal Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Universal Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 10:00 PM.
Is Sheraton Universal Hotel pet-friendly?
Yes, Sheraton Universal Hotel allows pets (limit 1 per room) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75.00 per pet, per stay.
How much is parking at this property?
Self-parking is available for USD 32 per night. Valet parking is available for USD 45 per night.
What time is check-in at Sheraton Universal Hotel?
Check-in is from 4:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is this property located?
Situated in Universal City, this hotel is within a 15-minute walk of Universal Studios Hollywood™ and Universal CityWalk. Warner Brothers Studio and The Wizarding World of Harry Potter™ are also within 3 miles (5 km). Universal City Station is only a 5-minute walk.

Guest reviews

4.0
Very Good
5 - Excellent
838
4 - Good
586
3 - Okay
269
2 - Mediocre
146
1 - Poor
84
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an amazing stay at the Sheraton Universal City. The staff was attentive and accommodating to all my needs during an unexpected health crisis. I came for business, and enjoyed every bit of my stay. No Complaints! -ABM

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I was pleased with their cleanliness and that fact I was able to get a crib for my 6 month old son rather then bring a pac n play. Easy access to Universal Studios. We stayed the last Friday during the Cov-19 outbreak. Ghost town.

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This property was clean. Wish the shower was a bit more updated. But overall good.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020