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"We had room 123 a lower atrium room, we moved to room 821, the lower room was not private,everyoy in the bar below could see straight into our room. Room 821 had a noisy AC that rattled and made a ticking noise all night, I reported it in the morning. The food in the restaurant was excellent. We didn't sleep well and the room was claustrophobic, the bathroom was cramped. We wouldn't stay again, unless we had no choice."

"Expedia listing did not say the room I booked was basically a basement prison cell without the benefit of a window. Horrible. No one answers the phone at this property. When you call the number on Google you get charged, even if you hang up the moment you hear the voice saying you’ll be charged. Car Park blocked by bad parker , despite telling the front desk, car did not move so I had to park off site. Never stay at any hotel managed by this chain for the sketchy phone system alone. I have >£2 of charges which isn’t a lot of money in the big picture, but not something hotel guests should ever have to pay, especially when I hung up right away It was the local number I found that no one ever picked up. Bad."

"Clean room although very small, but served it’s purpose"

"Happy with everything "

"It was a lovely hotel great views and brilliant access to airport"

"Reception staff were very helpful. Room was clean and there was no noise. We stayed in room 407. Cars were parked not within bays which made it difficult to park but don't think management can be blamed for this. I was worried on reading some of the reviews but had a good stay. Tesco express in 7 min walk."

"Great breakfast- lovely pastries "

"The location and facilities for an overnight pre-flight stay, especially from T2, are excellent. Sadly, you are a captive audience so dining provision is expensive and mediocre. We did not have breakfast and dinner could have been better - small portion of overcooked chicken on a flatbread with garnishes £19! "

"The entire hotel is in need for an upgrade/overhaul. Very tired. Bar area okay and staff very friendly. Overnight car park £30! Extortion like pretty much ALL airport car parking. I wouldn’t stop here again. "