Family Hotels & Resorts in Punta Cana from NZ$649

"First time at the resort and would definately book again. Most impressed with the attention to detail of all staff members. Also first time we've had a butler, Wilber, who was actually in touch with us everyday and took care of our requests and answered any questions right away! Consistently great food and drinks. Entertainment was excellent. Beach groomed everyday early morning. Wonderful vacation."

"Horrible, from the food to the slippery tiles all over the resort. Not recommended "

"My experience at this hotel was extremely disappointing. As a Black guest, I consistently felt that white guests were treated better. Making restaurant reservations was unnecessarily difficult, and even when seated, I was often served last or passed over entirely. The only restaurant where I received decent treatment was the Italian one. The food overall was poor, the customer service was terrible, and the rooms had a strong musty smell. The only enjoyable parts of the trip were the excursions outside the hotel. The most concerning incident happened the day before I left: I saw the housekeeper assigned to my room holding my bank pouch, and afterward I discovered money missing. She appeared startled when she saw me, and before I could ask her name, she quickly left and sent another housekeeper to retrieve her cart. I would not recommend this hotel, especially to Black travelers, based on my experience."

"Great place to stay with kids. All pools are kind of chilly. Would go to this resort again but wouldn’t do a swim up room unless our kids were still needing naps "

"Breathtaking property. They do a wonderful job of blending modern comfort with the natural beauty. Staff is very friendly and helpful. Located on the beach, this resort doesn't make you choose between a pool day and a beach day, you can have it all! "

"All the pools made it nice because it was never overcrowded. The beach spot is nice, it has shaded areas. The entertainment and shows were decent; high energy. "

"The resort was beautiful, staff was friendly and accommodating, the beach was gorgeous and relaxing. "

"They gave a random person from a different resort a key to my room because they “were looking for me” and food was horrible The room was clean and nice. Hire more people that speak English instead of having people look for there and room for 30 minutes and staff is unable to help do better. "

"First the bad. The main restaurants reservations availability is lacking. They need add more availability. The 24/7 bar food is not the best and should at a minimum include pizza. The Ice Cream shop is only open from like 6 pm to 10 pm...But the Ice Cream is fantastic. Now the good. The property is amazing, the staff are fantastic and are very friendly. The food at the main restaurants is fantastic!! The food at the food trucks is very good. And of course the drinks are off the hook!!! The grounds crew are simply amazing, they keep the property sooo clean. We will be back"